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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 112 reviews

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84%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the Apple iPhone 5s 16GB's camera quality, price, ease of use, and size. Many appreciate its affordability and user-friendly interface, along with the convenient size. However, some users experienced issues with battery life and phone activation. A few customers reported challenges activating the phone and noted that the battery did not last long.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 112 reviews
  • Rated 5 out of 5 stars

    Our daughter loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great starter phone for our daughter. She loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my iPhone 5S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! I just wish I hadn't lost it 1 month after purchasing it. I will be buying another very soon!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am familiar with Apple brand. Apple is my choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great affordable phone for a teenager.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is nice for my teenager. The low monthly pay as you go is awesome too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to buy! Great deal ! Will buy from again! Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and great price! Purchased online and picked up at the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone...Enough said.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone was purchased to replace a broken 5c. Upgrade is significant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an Apple fan, and I have always been. I needed a second phone line.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The check out and activation process took way too long, I think it was at least an hour!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can't activate. Returned.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get a "server error" on Verizon's website when activating the 5S. Verizon store tried to activate the phone, but said Best Buy had it locked. Best Buy store could not unlock or activate it. Returned it and bought another 5S at Best Buy. Again neither Best Buy or Verizon could unlock it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with any IPhone! Apple makes great products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the IPhone 5s for data use only. It works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product at a great price . Very satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase I've made in a long time apple for life

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good price for iphone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IPhone 5 is alright.. The icons are small. I find the keypad for calls lacking.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Does not hold battery charge well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it wasn't because I need FB I would of chosen a different model

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter really like this device!!! Wouldn't trade it for nothing

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It's okay!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is small, but happy that it connects with my computer. I was disappointed that the phone wasn't unlocked and had to get a new number.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Activation

    Rated 1 out of 5 stars

    Problem with activation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my parents. I love Iphone but I could not activate this phone so I returned this to the store

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    iPhone 5s (Verizon)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible carrier plans! Info misleading! Given wrong info on product service from sales rep!

    No, I would not recommend this to a friend
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