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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 126 reviews

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92%
would recommend
to a friend

Customers are saying

Customers consistently note the Samsung Galaxy J3 Mission's ease of use, good camera quality, and attractive price point as significant advantages. Many also appreciate its adequate memory and convenient size. While some users experienced occasional performance issues or found the storage somewhat limited, the positive feedback on other features outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 126 reviews
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Great pre-pay phone for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not interested in contracts, temporary deals or any of the sneaky stuff carriers try to pull. If you want to pay a fixed price once a month on a good phone that doesn't cost ridiculous amounts of money, consider this Samsung model. The 16 gigs of internal memory is a bit misleading, since almost half of it is eaten up by the OS. But the micro-SD slot holds my 128gb card, which is more than enough space. The phone's processor is speedy and the display is at least as good as phones costing 4x the price. At less than $100, if the phone breaks or the screen becomes damaged, just toss it and buy another. There's a certain freedom to that, which you will not get with an $800 phone. Sometimes the things we own end up owning us, either from the cost, the vigilance required to keep an eye on it or the worrying about damage. Not with this phone. It does anything you need a smart phone to do. I like it a bunch.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    cel phone on a budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great smart phone if you are on a budget. bought it for my hubby when his phone crashed and it was super easy to use and load necessary info the staff at our best buy were super fast in getting it set up and have not had any problems. great pay as you go no contract phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Much better phone than my last one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone does quite a bit more than my last phone and so far has not notified me that I am out of storage space. I am not phone or computer savvy but I am able to get around on this one fairly easy. which is a big plus for me. One thing I don't like is that when I am charging my phone at night it will send a notification and turn on the phone so that it doesn't charge fully. Not sure why it does that as I have the notifications turned off.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Good phone for basic use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this up after shattering my iPhone but it was a good purchase! Great quality and easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rough start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone and service seem fine, but my request to port my old number was cancelled when I was unable to quickly return a voicemail to my new provider to confirm the number to be ported, which number the Best Buy sales rep was very careful to take down and convey to the new provider. Took a full week!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    EASY TO USE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first smart phone and it very easy to use. I love all the apps and the speaker is my favorite feature. I would recommend this phone to anyone who wants a reliable phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone works great bigger than i thought it was runs faster than expected great operating system camera takes good pictures and and has quality sound

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Solid phone, works for what I need right now.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, I have owned the same model before. I broke that one, which was my own fault, smashed it with a trailer hitch at work on accident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    stylish and functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love love love my new phone and all its cool features! I can track my health on my new phone my steps, the microphone is so much better than the last version my only complaint is that sometime there's a delay or it doesn't recognize when I touch the screen like when taking a picture but other than that I would still use this phone!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Memory, Processor speed

    Rated 5 out of 5 stars

    Great phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good memory and speed, easy to use, nice features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has some newer features old phone did not,like very much

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good overall phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has enough storage for the uses I require and is a good overall everyday phone. I paired it with a storage card for pictures etc and have had a good reliable product. It it easy to use and screen large enough to easily see.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Very good cheap phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone starts up and runs decent and gets on the internet with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good phone for a prepaid phone line love iy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This is a nice entry level android.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a nice entry level android... meaning it is solid with great features, but not expensive at all. The price was very reasonable..the lowest around at Best Buy! This Samsung has a lot of bells and whistles for the price tag...but not too confusing for someone who is new to these features.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone easy to operate great battery life awesome price just an all-around good starter smartphone

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    wonderful phone so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    16 gigs of space is not really enough but for the price, this phone rocks. (But I've only had it 1 month.)

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Memory

    Rated 5 out of 5 stars

    Everything great for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an excelente cell phone for the price, good camera, good memory, so if u want a excellent cell phone and that besides its cheap its the best option

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Price

    Rated 4 out of 5 stars

    Great phone. Easy set up. Decent camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good starter phone. Enough storage. Camera is decent on it. Priced well when purchased, on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the size of screen and ease of use when sending messages and reading e mail

    I would recommend this to a friend
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