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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 332 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the Galaxy J7 V 2nd Gen's camera quality, ease of use, and large screen size as significant advantages. Many also appreciate its good battery life and affordable price. While some users mention that the phone's storage fills up quickly, the overall feedback points to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 332 reviews
  • Rated 5 out of 5 stars

    Great new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone on sale, which was a huge factor in purchase. It is a little bigger than I was looking for- preferred 5.5" or smaller. For what is there, a 13mp camera front & rear, clarity, ease of use, I would say this is a great little phone. I was not looking to pay a lot to upgrade. I had Verizon post pay LG Cosmos (basic) for 8 years. This is my upgrade. -the plan cost on prepaid is identical to my basic. It had a learning curve. So far, I am pleased with messaging and making calls. It accessed internet quickly. I had to call Verizon to switch phones, which was very easy. I did have a glitch, which tech support helped-- the SIM needed taken out and reinserted. Then, new phone was ready to go a very short time. Easy! One thing that I find bothersome is that to get a peek at the clock, you have to press the on/off on the side. I am glad I decided to upgrade. I would say that this is a quality phone for the price point.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Best Pre-Paid Phone you can get!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had to versions of this phone and they never disappoint. My first one lasted 3 years and this one is holding up nicely right now. I definitely recommend them if you are on a budget or just looking for a cheap phone.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello therocker2014, we appreciate you taking the time to leave us some feedback about this phone! ^Elizabeth Samsung

  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Great phone for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the phone.Ijust upgraded from a J3 to J7.i really also like the size of the phone because my J3 was smaller.I need a bigger screen as you age...lol.The only thing I dislike about the phone is that you can't really take the back of to get to the battery.i think you need a special tool

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great value phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is making my word now. Its greatest features are the most important the call is clear and doesn't lose data. The phone is easy to use with no drama and has the same function like the Note 9 and S 9 plus. This is the best ever phone and save you money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Upgraded Phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I updated from a Galaxy J3 to the J7. The easy of using this one was very good. I was able to get it working with "Android Auto" that was not able to do with the J3. The help of people at Best Buy to get me started with moving my information from the J3 to J7 was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Nice Simple Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing isn't going to set the world on fire, but, for the price, it's a solid value. If you're looking for a high-end Android that is going to play games and store tons of high quality photos and video, this isn't what you're looking for. It's a good, functional phone that's great at web browsing, watching videos, sports a surprisingly decent quality rear camera, and has really great call quality. Front facing camera is rather poor, though.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      I am glad that you are enjoying all the great features, LoyalT1987! Thanks so much for picking Samsung! ^Elizabeth Samsung

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great for a college kid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought it for the youngest who's in college and doesn't want a plan we did buy an extended memory card it's got a great camera and he really likes it a lot. This camera should last him a few years

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 4 out of 5 stars

    Good phone for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using it as a phone for my son first real phone. He like that it has a big screen and it looks and feels like a great phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good Phone for Verizon PrePaid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this phone. Great camera, WiFi Calling, fast charging battery and my reception has been very good with Verizon Prepaid. Very good price on sale from Best Buy and quick shipping !!! The only drawback I feel is the battery life is not so good. You have to turn off "user data" so you battery will not drain quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Good phone for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little larger screen makes it easier to text read. Would be nice if came with a little more storage.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was very happy with my first one. this one added a few features, but not so many that it felt unfamiliar. a little skimpy on storage space, but that's prepaid for you. good value for a very capable device

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, good battery life and not too big. No problems so far. Satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Galaxy is by far one of the best phones out there. This phone is reliable, durable, and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 4 out of 5 stars

    Like Samsung Galaxy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size of the phone is just right. It has all the apps I want and is easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is fast. Tons of memory. Lots of great features like the ones on high end phones

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 4 out of 5 stars

    good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought phone for my teenager. It is a nice phone , wide screen and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    The phone is a perfect size. Great camera!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this phone very much! Its a perfect size. Not too big or small. It has a great camera, too, and was very reasonably priced!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Elle, we are glad that this phone has been such a great fit for you. Thank you for taking time to leave this review. ^Elizabeth Samsung

  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Great pre paid phone, easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the galaxy j7 pre paid phone. I find they are very easy to use and they are just the right size to handle.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Decent phone for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A decent phone for a decent price. Comes preloaded with some absolutely useless apps (for me), but fairly easy to uninstall. I basically use it to text, call (yep, I still call people), and do mobile banking; so battery seems to last a long time. No heavy data use so no idea how it performs under those conditions. Overall, fairly happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent speed and performance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Samsung Galaxy J7 second generation. The camera is great and the 16 GB is enough memory to support all my apps.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That is wonderful to hear, schlu70! We are so glad that you are enjoying your new mobile device, the Samsung Galaxy J7 V (2nd Gen with 16 GB). We appreciate you taking the time to leave this review of our product. Thank you for choosing Samsung! ^Liz Samsung

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