Customer Ratings & Reviews

Very short battery life makes them hard to use as a discount tracking device. Other reviews mention battery being acceptable when settings are manipulated. That manipulation is to limit tracking to once per hour. So if you left you back pack in an Uber or you dog ran away, you will not get an updated location until the hourly update. At updates every 15 minutes the batteries last about 48 hours. I wouldn’t spend the money.

Verizon had discontinued this service. I used it for my bags and then wore it when I wondered the theme parks to see my trail.

It’s a good tracker but does have its issues. When I’m home it tracks it well. Thinks it’s because I’m not moving and in one spot. But when I’m on the move and the tracker is on the move it looses its signal a lot. I use this for my son because he travels out of the city for school. He has a learning disability to is unable to use a phone.

Moody when locating, battery runs down too soon. But works fine. Locator app needs a little refinement can be much better.

This Verizon tracker is very nice IF you go into the app and adjust the settings. The people complaining about battery life probably haven't made any attempt to adjust the settings in the app. I use this to track my dog in the event he wonders off while we're outside by the pool. I have my settings fixed to where the tracker stays on and only updates the location if I tell it to via the app. With these settings I can safely get about 3 days of battery life. Also, you get 12 months of service for free when you activate it, after that it's like $4/month.

Great device for pets. Only device I could find other than tile, and when my dog gets loose he out runs the tile distance in about 2.2 seconds.

Not that accurate as other trackers. Returned to use another product.

Pretty good; love the real time tracking. Down side is the battery seems to run down quickly. The Verizon piece on this is very affordable.

This was the only GPS tracking device that was available and due to being in an emergency situation, I unfortunately was in a position that I was forced into purchased the Verizon- Smart Locator (Cool Gray). This was the 2nd time I purchased the Verizon Smart Locator and I have regretted it since I heard that there was no other GPS trackers available at the Best Buy that I was at (which was closing within 30 minutes of my arrival), but, unfortunately, as I stated above, due to the current circumstances, I needed anything that offered live GPS tracking [I would have purchased a Tile even, had it been available-which it was not]. I have used numerous different GPS trackers in the past few years, and I have to say that the Verizon Smart Locator GPS tracker is BY FAR, my LEAST favorite and MOST frustrating! NOTE: I have never had any issues with the SmartThings Tracker by Samsung (VERY HIGHLY recommended), nor have I had any complaints about the SyncUp TRACKER by T-Mobile, or literally ANY other GPS locator that I have purchased... First and foremost, listed below are only SOME of the reasons why I would have purchased ANY other GPS tracker if one would have been available... All of my issues with the Verizon Smart Locator are in regards to the first one that I had purchased, roughly 1 1/2 years ago BECAUSE... I WAS NEVER ABLE TO CONNECT THE VERIZON SMART LOCATOR GPS TRACKER WHATSOEVER!!! SOME of my issues from the first Verizon Smart Locator that I purchased are (but DEFINATELY NOT limited to...). You are REQUIRED to create an account with Verizon (which is understandable) but being FORCED to set up and purchase a plan in which you'd like to have AFTER your "free" trial. I say "free" because shortly after starting my "free" trial, I CONTINUOUSLY received text messages and e-mails stating that my "free" trial was going to end and I needed to, yet again, purchased a plan for my device. The frequency of these messages was EXTREMELY 'aggressive' and due to the frequency of messages, I personally would consider it something along the lines of bullying. DO NOT BUY THIS!

Works great for 3 days at the lowest setting. Then it needs to be recharged. Easy to link with phone. $3 a month service fee with first year free.

Works like its says. First year free, low monthly fee after. ($3) Got this because I was already with Verizon and didn't want to pay a large monthly fee like most other GPS trackers.

Battery life does not last long. Sometimes it misses areas it was at.

Works as advertised and app is easy to figure out.

It wouldn't stay charged and did not do what we wanted it to do

Junk did not work stopped working month after purchase

Very easy to use and 1 year of free service included with the purchase.

This is an excellent product it works exactly as described.

Verizon does not support these gadgets any more...

So since it arrived used, I wasn’t able to fully review it.

Have been trying to get the locator to sync with the verizon locator app on my phone for 3 weeks. First unit was considered by Verizon Tech as dead on arrival. Second unit same problem Get an errors "Not working....try again" when syn. Have done all of the try this and try that with Verizon tech support, level 2 and not success Three service tickets later, numerous hours on the phone, at least 6 disconnected calls with NO call back, at least 3 promises to 2 level tech will call me with a solution. Today, I was disconnected again. Giving up. Returning the unit