Customer Ratings & Reviews
- Model:
- VSC-550BT-TPG
- SKU:
- 6567732
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the Journey Bluetooth Suitcase Record Player for its pleasing sound quality and convenient portability. The compact size makes it easy to move around. Additionally, customers appreciate the available color options. Overall, the record player seems to be well-received for its sound, portability and aesthetics.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Color
Vinyl Player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Player was better than in the picture. Color is beautiful and performance is great!!
I would recommend this to a friend Only Good as a Decoration
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super cute, but only good as a decoration. The built-in speakers are worse than your average laptop from 2003 and sound plays quietly from within the unit, out-of-sync with the actual speakers. The audio outs straight up do not work. I've tried many different cables, including my fancy ones from audio quest to no avail. The whole time, the unit plays the same quiet sound from within. I haven't tried the line-in nor the Bluetooth, but after the performance described above, I don't know why anyone would choose to use this to play music from. Just go get a $20 speaker from literally any brand to achieve the same result. As for playing vinyls, that works, but don't expect clarity of sound or to be immersed in what you're listening to. Even for this price point, I was shocked at how short this fell.
No, I would not recommend this to a friendBrand response from Victrola team
Posted .Thank you for sharing your feedback. While we're glad to hear you found the design appealing, we're genuinely sorry the audio performance missed the mark for you.
We aim for every product to deliver both style and substance, so it's disappointing to hear about the issues with the built-in speakers and audio outputs. That’s certainly not the experience we want our customers to have. We'd love the opportunity to make this right - our Customer Experience team can help troubleshoot or explore replacement options if there’s a defect at play.
Please reach out to us directly at [email protected], and we'll work with you to find a solution. Your input helps us improve, and we appreciate you taking the time to share it. Warmly, The Victrola Team
- Pros mentioned:Sound quality
Good player. Easy to store
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good, plays great. Was a good gift for wife who has records and now a player to listen to them
I would recommend this to a friend very good!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it's great, only downside would be the speakers but that issue can be easily fixed with better speakers
I would recommend this to a friend- Pros mentioned:Sound quality
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Bought for our 12 year old daughter
I would recommend this to a friend
