Customer Ratings & Reviews
See more imagesVictrola - Journey Bluetooth Suitcase Record Player with 3-speed Turntable - Smoke Blue
- Model:
- VSC-550BT-SMB
- SKU:
- 6583523
Highly rated by customers for:
Customer reviews
Top Mentions
- Rated 3 out of 5 stars
Nice, but you get what you pay for…
MelsReviews Posted
Sounds okay, and the teal color looks good. Unfortunately the plug broke at the plug just separated from the wire so now I need another one. I just need to spend more for a better quality record player.
I would recommend this to a friendThis review is from Victrola - Journey Bluetooth Suitcase Record Player with 3-speed Turntable - Blue Coral
- Rated 4 out of 5 stars
Great, easy and perfect
TaniaK Posted
Overall it plays well. Great sounds. Personally because I can't hear well in one ear it not loud enough but I'm sure for someone who has good hearing you will be pleased.
I would recommend this to a friendThis review is from Victrola - Journey Bluetooth Suitcase Record Player with 3-speed Turntable - Peach
- Rated 5 out of 5 stars
Great Quality
StephanieW Posted
Very nice record player. Sound quality is great and it is super cute. Was given as a gift and they love it.
I would recommend this to a friend - Rated 4 out of 5 stars
Good Value
TimT Posted
Good sound Works for what I needed. Would recommend it
I would recommend this to a friendThis review is from Victrola - Journey Bluetooth Suitcase Record Player with 3-speed Turntable - White
- Rated 5 out of 5 stars
Vinyl Player
DanielaR Posted
Player was better than in the picture. Color is beautiful and performance is great!!
I would recommend this to a friendThis review is from Victrola - Journey Bluetooth Suitcase Record Player with 3-speed Turntable - Blue Coral
- Rated 1 out of 5 stars
Playback Issues Innate to Product
user302665 Posted
Hi all. Honest take is don’t buy this for 2 reasons: the rpm speed isn’t consistent, or may come incorrect. The 2nd is Best Buy’s customer service is genuinely really terrible. Victrola’s is superb, but this particular item isn’t well made- when Best Buy wouldn’t assist after the speed slowed literally 1 day after the 2 week policy following using it about 3 times, Victrola sent me a brand new one which was amazing. The issue is- even a new one played faster than it should have. So the takeaway: these are adorable but I don’t think at all worth the back and forth. And Best Buy does not care if it sells products that do not work past that 2 week window - I’m not kidding.
No, I would not recommend this to a friendThis review is from Victrola - Journey Bluetooth Suitcase Record Player with 3-speed Turntable - Blue Coral
- Rated 1 out of 5 stars
Only Good as a Decoration
beans Posted
Super cute, but only good as a decoration. The built-in speakers are worse than your average laptop from 2003 and sound plays quietly from within the unit, out-of-sync with the actual speakers. The audio outs straight up do not work. I've tried many different cables, including my fancy ones from audio quest to no avail. The whole time, the unit plays the same quiet sound from within. I haven't tried the line-in nor the Bluetooth, but after the performance described above, I don't know why anyone would choose to use this to play music from. Just go get a $20 speaker from literally any brand to achieve the same result. As for playing vinyls, that works, but don't expect clarity of sound or to be immersed in what you're listening to. Even for this price point, I was shocked at how short this fell.
No, I would not recommend this to a friendBrand response from Victrola team
Posted
Thank you for sharing your feedback. While we're glad to hear you found the design appealing, we're genuinely sorry the audio performance missed the mark for you.
We aim for every product to deliver both style and substance, so it's disappointing to hear about the issues with the built-in speakers and audio outputs. That’s certainly not the experience we want our customers to have. We'd love the opportunity to make this right - our Customer Experience team can help troubleshoot or explore replacement options if there’s a defect at play.
Please reach out to us directly at customerservice@victrola.com, and we'll work with you to find a solution. Your input helps us improve, and we appreciate you taking the time to share it. Warmly, The Victrola Team
- Rated 5 out of 5 stars
Good player. Easy to store
daver Posted
Looks good, plays great. Was a good gift for wife who has records and now a player to listen to them
I would recommend this to a friendThis review is from Victrola - Journey Bluetooth Suitcase Record Player with 3-speed Turntable - Peach
- Rated 5 out of 5 stars
very good!
MonT Posted
it's great, only downside would be the speakers but that issue can be easily fixed with better speakers
I would recommend this to a friendThis review is from Victrola - Journey Bluetooth Suitcase Record Player with 3-speed Turntable - Light Gray
- Rated 5 out of 5 stars
Great product
NoranneB Posted
Great product! Bought for our 12 year old daughter
I would recommend this to a friendThis review is from Victrola - Journey Bluetooth Suitcase Record Player with 3-speed Turntable - White