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Customer Ratings & Reviews

Model:
VPT-1000-ESP
SKU:
12559762
$149.99

Customer reviews

Rating 4 out of 5 stars with 25 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

76%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-25 of 25 reviews
  • Rated 1 out of 5 stars

    Defective BestBuy take taken advantage of customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this record player a month ago. I finally was able to use it when my records arrived last week. The record player is completely defective and does not work however, Best Buy will not do anything about it. I was trying to get support and the associate actually insulted me and said I hope you enjoyed your purchase, knowing that the record player does not work and they will not do anything about it. I suggest purchasing from a different company with better customer service who does not take advantage of their customers.

    No, I would not recommend this to a friend
    • Brand response from Victrola team
      Posted .

      Hey Bettertobynew, we're sorry to hear you're having issues. Please contact us at customerservice@victrola.com and we will be happy to find a solution for you. Thanks! - The Victrola Team victrola

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome turntable! Real easy to set up!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mr Jim

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of fun to have access to a turntable again.!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Son loves it!! Good sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son for Christmas so he can listen to records he's been collecting. He loves it and the sound quality is great!!

    I would recommend this to a friend
    • Brand response from Victrola team
      Posted .

      Hello Samantha,

      We are happy to hear that and we hope he creates life long music memories with it! victrola

  • Rated 1 out of 5 stars

    Missing pieces

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived with no power cord, RCA cord, or 45 adapter.

    No, I would not recommend this to a friend
    • Brand response from Victrola team
      Posted .

      Hello StevinK,

      Thank you for reaching out. We recommend contacting BestBuy for a replacement in this case. If we can assist please reach out to customerservice@victrola.com victrola