Customer Ratings & Reviews
- Model:
- VPT-1000-ESP
- SKU:
- 12559762
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
to a friend
Defective BestBuy take taken advantage of customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this record player a month ago. I finally was able to use it when my records arrived last week. The record player is completely defective and does not work however, Best Buy will not do anything about it. I was trying to get support and the associate actually insulted me and said I hope you enjoyed your purchase, knowing that the record player does not work and they will not do anything about it. I suggest purchasing from a different company with better customer service who does not take advantage of their customers.
No, I would not recommend this to a friendBrand response from Victrola team
Posted .Hey Bettertobynew, we're sorry to hear you're having issues. Please contact us at customerservice@victrola.com and we will be happy to find a solution for you. Thanks! - The Victrola Team
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an awesome turntable! Real easy to set up!
I would recommend this to a friendMr Jim
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of fun to have access to a turntable again.!!
I would recommend this to a friendSon loves it!! Good sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my son for Christmas so he can listen to records he's been collecting. He loves it and the sound quality is great!!
I would recommend this to a friendBrand response from Victrola team
Posted .Hello Samantha,
We are happy to hear that and we hope he creates life long music memories with it!
Missing pieces
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived with no power cord, RCA cord, or 45 adapter.
No, I would not recommend this to a friendBrand response from Victrola team
Posted .Hello StevinK,
Thank you for reaching out. We recommend contacting BestBuy for a replacement in this case. If we can assist please reach out to customerservice@victrola.com