Customer Ratings & Reviews
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would recommend to a friend
- Rated 5 out of 5 stars
Great product
RichardN Posted
This is an awesome turntable! Real easy to set up!
I would recommend this to a friend - Rated 1 out of 5 stars
Defective BestBuy take taken advantage of customer
Bettertobynew Posted
I purchased this record player a month ago. I finally was able to use it when my records arrived last week. The record player is completely defective and does not work however, Best Buy will not do anything about it. I was trying to get support and the associate actually insulted me and said I hope you enjoyed your purchase, knowing that the record player does not work and they will not do anything about it. I suggest purchasing from a different company with better customer service who does not take advantage of their customers.
No, I would not recommend this to a friendBrand response from Victrola team
Posted
Hey Bettertobynew, we're sorry to hear you're having issues. Please contact us at customerservice@victrola.com and we will be happy to find a solution for you. Thanks! - The Victrola Team
- Rated 3 out of 5 stars
Mr Jim
user680411 Posted
Lots of fun to have access to a turntable again.!!
I would recommend this to a friend - Rated 4 out of 5 stars
Son loves it!! Good sound
Samantha Posted
Bought this for my son for Christmas so he can listen to records he's been collecting. He loves it and the sound quality is great!!
I would recommend this to a friendBrand response from Victrola team
Posted
Hello Samantha,
We are happy to hear that and we hope he creates life long music memories with it!
- Rated 1 out of 5 stars
Missing pieces
StevinK Posted
Arrived with no power cord, RCA cord, or 45 adapter.
No, I would not recommend this to a friendBrand response from Victrola team
Posted
Hello StevinK,
Thank you for reaching out. We recommend contacting BestBuy for a replacement in this case. If we can assist please reach out to customerservice@victrola.com