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Customer Ratings & Reviews

$799.99

Customer reviews

Rating 4 out of 5 stars with 64 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers appreciate the Stream Onyx for its sound quality, ease of use, and appealing design, as well as its compatibility with Sonos devices. However, some customers have reported issues with initial connection and have expressed concerns about the dust cover design. Additionally, some users feel that the accompanying Victrola app could use improvements.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-64 of 64 reviews
  • Rated 1 out of 5 stars

    junk junk junk

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    junk junk junk, zero tech support ive left 3 voicemails and never got a reply, never again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turntable that was sold to me does not work as advertised. After consulting with the manufacturer, it was clear this is a WiFi system - which was not shared with us,nor the fact there are a vsroof options and none really work with audio jackets. Really disappointed a dm out a lot of money.

    No, I would not recommend this to a friend
    • Brand response from Victrola team
      Posted .

      Hi Jonathan, we're sorry to hear you're disappointed with your Stream Onyx. Our entire Stream Works With Sonos line is designed to work with your Sonos system over WiFi. However, it also includes RCA output for use with non-Sonos speakers. We hope that helps! victrola

  • Rated 2 out of 5 stars

    Do not recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible Bluetooth connectivity, returned product to store.

    No, I would not recommend this to a friend
    • Brand response from Victrola team
      Posted .

      Hello CynthiaF,

      Thank you for your review. This unit does not have Bluetooth and connects to Sonos devices via Wifi. We would be happy to assist you with set up. Please contact [email protected] or give us a call at 1 877-553-6079. victrola

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great- record player

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and extremely easy to set up and use .

    I would recommend this to a friend
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