Customer Ratings & Reviews

I installed this Viper remote start/keyless entry system a couple of weeks ago in my Subaru Outback, and it has been working really well so far. The setup was straightforward: I was able to schedule the installation easily, and everything was taken care of (installation included) with no hassle. The device tucked into the car is quite discreet; nothing bulky or noticeable hanging around the dash, so it looks clean and integrates well. Using the phone/app to activate the system is super convenient. I can warm up the car from inside the house, and by the time I’m ready to get going, the vehicle is warm and comfortable.

I’m really happy with this remote start system. Scheduling installation was simple and they finished it much faster than I expected. The fob is small and lightweight but still feels sturdy and well made. I really like having two way confirmation so I know the car actually started, and the mile range gives the car plenty of time to warm up. It has been a seamless upgrade and I’m very pleased with it.

This auto start has been nothing but great since receiving it! Purchased on best buy app, and chose for item to be picked up in store vs sent to my home. The best buy shop kept it for me and it was there and ready when i showed up for my install apt. Apt for install took approx 45m. I've had zero issues with the auto start since install. Works great to start my truck during the cold winter months, and so far the range for the starter seems great!

What range! This remote start has waaaay better range than the factory remote start in my other vehicle. No problem starting it when inside a big box store and parked in the back. I also love the indicator light that lets you know it worked. My other vehicles leaves you guessing. Install was simple too. I just dropped off my car and it was done in about two hours. Couldn’t even tell it had been worked on. Couldn’t recommend more.

I have had Viper for decades and this new one is fantastic. MUCH more range than I was used to on the previous models. The remotes are much smaller and the 2-way notification that lights up makes it easy to know if your car is running. Getting into a warm vehicle sure does feel good. Note that getting the car cooled down in the hot summer is also fantastic...can't wait for that season.

It was really a good decision, now I have 10 more minutes to prepare my departure without rushing to warm up the car and having to return after being cold, having 2-way communication makes me calm knowing that the car keeps heating up to start a good day. Installed in Passat 2018

Great remote start system. The installation was fast, professional, and completed correctly. Highly satisfied.

Well worth it. I would get this again and again only issue I had was getting it installed at Champaign location went too another store was put in successfully

It’s work very well so far it’s two way performance very accurate from good distance. car start from five minute walking distance away

It an excellent product works greati would recommend this product to anyone who would like to purchase a car starter

I should have bought this remote start sooner. The timing could not have been better with the harsh cold that hit us the past week. This Viper is a long range remote start – up to 1 mile, which is amazing. The 2-way remote lets you know when it starts. It works with keyless entry vehicles, too. For the money, which included install, this is a fantastic remote start. I had it installed in a 2008 Lexus SUV. I make sure to set the temp to high, and make sure all the defrost buttons are on so that I don’t have to spend time scraping. I LOVE IT! Worked from my house, the office, the store. But, then I tested it with airport parking. Having a way to start my car from a long distance, in the winter, worked perfectly. The remote let me know that it started. The car was warm by the time I got to it. Best Buy install team was incredible and answered all my questions. Like I said before, I should have bought it sooner. Will be buying the add-on SmartStart Pro as an added bonus. Highly recommend for those who live in all kinds of weather.

Works great. Easy to use. Would for sure recommend

Overall, the experience was good. Initially, the technician did not install the device properly, so I had to book another appointment and visit again. Since then, the remote has been working fine. In terms of service, the staff was excellent—they gave proper attention, were professional, and handled the issue well.

Works great in my truck. Finally can lock and unlock my doors without a key as well. Love the remote start. Took awhile to adjust to a single button but loving it

The service was great. Completed the installation ahead of time and it works excellent. Got it installed just in time for some very cold night and recent snowfall in the morning hours. Great to have a auto starter and get into a warm van heading to work!

Good range distance, I like how the signal light tells if car still running, I have encountered some issues of locking all doors even when trying to unlock different ways — I hope that changes because my hands r always carrying bags, not able to get the key out of my pocket/purse.

I had my new purchase Viper car starter installed today and they did a fantastic job. Showed me how to use it and started right away they did a clean install and working fantastic.

The overall product is absolutely amazing!. The product does exactly what as described!. The technicians were professional, knowledgeable, friendly, polite, and very helpful.

This has changed my life drastically. The ease of just starting your vehicle to warm up during these winters in Chicago makes it that much better. Best Buy installed even better.

Works great so far. Installed on a 2024 Honda Odyssey, along with the SmartSmart module. Best Buy installer took about 45 to install it.