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Customer Ratings & Reviews

Your price for this item is $123.99
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The comparable value price is $129.99

Customer reviews

Rating 4 out of 5 stars with 73 reviews

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81%
would recommend
to a friend

Customers are saying

Customers highly value the large screen size and the camera quality of the ZTE Max XL 4G LTE phone. Many also appreciate its affordability and long battery life. However, some users experienced performance issues and found the storage space to be limited. The phone's performance, particularly with demanding apps, and storage capacity were cited as shortcomings by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 73 reviews
  • Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this phone. The fingerprint protection is a great perk. It will keep nosy people out of your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Cheap Good Starter phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice smartphone. Price is cheap and no contracts. SOLD

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love the phone very much.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been a great transition from an Iphone! Love it

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 1 out of 5 stars

    Virgin Mobile ZTE MAX XL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with the phone, or the reception /service at all. Communication is "choppy" to say the least. Texting will not go through the way I type it, changes the words as I click send. Dials contacts when I'm not touching the phone. I get calls stating they are returning my calls....I never called anyone. Super strange phone. Looks great, love the size and fonts...etc... Camera takes great photos, Very cost efficient, but what good is something, even though affordable, when you can't hear or talk?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I had to replace my first one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the memory for playing games on my phone compared to my last phone but was dissapointed when I had to return it after 7 days. Best Buy was very helpful and replaced it immediately. So far so good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No USB Connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got an adapter to use my USB flash drive with this phone. Not only did the phone not acknowledge it, ZTE customer service couldn't get it to work after an hour on the phone with them.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 2 out of 5 stars

    Not so great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this was going to be a good phone but ended up not so great. Alot of stuff kept crashing and going slow

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cheap alternative tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just remember smartphones are just mini tablets. Got this on sale and no phone plan. Just use wifi and you've got a great tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool feature - unlimited blocking of phone #s!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not into lots of data usage so this phone is great. I especially like the unlimited capability to block unwanted calls (ie robocalls and random solicitors)!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbeatable phone for the price! No issues after a month except call volume fluctuates.Overall I would buy another. Switched companies from LG to ZTE with no regret!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone works great; virgin mobile is a great company, the pay as you go option is fantastic: there are no weird hidden fees and no surprises financially.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Father’s Day gift for someone who happens to damage a ton of phones and so far he loves it and it’s lasted longer than the others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this is a great phone. There is only one thing missing. Otg support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very big phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my father because he couldnt see the buttons on his old phone. he really likes the phone and all the functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My main phone is an iPhone.....bought this to use for the Uber and Lyft.....it’s a great phone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cool cellphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say I haven't had an issue with this cellphone. Good prepaid cellphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone plan, very accesible. Easy use. Will recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A WORK IN PROGRESS FOR ME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I AM STILL TRYING TO UNDERSTAND THIS CELLPHONE. TIME WILL TELL. IT DID NOT COME WITH A MANUAL OR INSTRUCTION BOOK.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't planing on buying a phone like this but after the price I couldn't find a better deal.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm having network and roaming issues but the overall function of the phone is good

    No, I would not recommend this to a friend
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