The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-9 of 9 reviews
Rated 5 out of 5 stars
Mr Ferraro
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It works just fine. Store person who got me up and running did a super super job getting me up and running! You don't pay her enough.
I would recommend this to a friend
Brand response from Visible Team
Posted .
That's fantastic! We're so glad to hear your service is working perfectly, and we appreciate you letting us know that our store associate provided such exceptional service in getting you set up. We are always here to help if you have any further questions or concerns! You can find us on social media: @VisibleMobile (Facebook and Instagram) @Visible (TikTok and X) r/Visible (Reddit)
Rated 5 out of 5 stars
Visible yes or no
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great prepaid service.
For iPhones.
You could also use it with your Google account.
I would recommend this to a friend
Brand response from Visible Team
Posted .
We are so thrilled to hear that you're having a great experience! Providing a seamless and affordable service that works perfectly with your phone is our top priority. We appreciate you for sharing this feedback. Don't hesitate to get in touch with us for any future support through our social channels — we're @VisibleMobile on Facebook and Instagram, @Visible on TikTok and X, and r/Visible on Reddit.
Rated 5 out of 5 stars
Affordable and surprisingly fast service
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This plan was easy to activate and the service has been reliable. Unlimited data at this price is a huge win. Perfect for anyone who wants something simple and budget-friendly without losing quality.
I would recommend this to a friend
Rated 5 out of 5 stars
Super convenient
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Picked this up and activated when I got home. You must follow the steps inside the package, I didn’t have any hiccups porting in my number either. It was convenient being able to pick up the sim from my local Best Buy rather than waiting for visible to ship me a sim
I would recommend this to a friend
Brand response from Visible Team
Posted .
That is excellent to hear! We are thrilled that the Best Buy pickup worked so conveniently for you, and we’re happy that your number ported over without a single hiccup. Remember, we are always available to help if you have any further questions or concerns! You can connect with us on these social channels: @VisibleMobile (Facebook and Instagram) @Visible (TikTok and X) r/Visible (Reddit)
Rated 5 out of 5 stars
Title?
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this phone service. Very reasonable and glad the kit was offered at Best Buy.
I would recommend this to a friend
Brand response from Visible Team
Posted .
Thanks so much for the awesome feedback! We’re thrilled to hear you’re loving the service. We know how important convenience is, so we are super glad you were able to easily grab a Starter Kit at Best Buy. Feel free to reach out if you need support down the line. You can find us on social media: @VisibleMobile on Facebook and Instagram, @Visible on Tiktok and X, and r/Visible on Reddit.
Rated 5 out of 5 stars
Cell phone add on
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got this card to my kid when is on sale Black Friday week / hopefully this service is good !
I would recommend this to a friend
Brand response from Visible Team
Posted .
Getting that Black Friday sale was a win! We believe you'll be thrilled with the service, and we'll be here to ensure your kid's experience is top-notch. We're always here to help! If you have any further questions or concerns, you can find us on social media: @VisibleMobile (Facebook and Instagram) @Visible (TikTok and X) r/Visible (Reddit)
Rated 5 out of 5 stars
Great deal!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The plan is an excellent value and the service is solid. Highly recommend!
I would recommend this to a friend
Brand response from Visible Team
Posted .
That's great to hear! We're so glad you're happy with the plan's value and our service. We truly appreciate the high recommendation. We're always here to help! If you need anything in the future, feel free to connect with us on our social channels. We're @VisibleMobile on Facebook and Instagram, @Visible on TikTok and X, and you can find us on Reddit at r/Visible.
Rated 3 out of 5 stars
Difficult to activate
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Still have been unable to activate. Support is non existent. Verizon doesnt help either
No, I would not recommend this to a friend
Brand response from Visible Team
Posted .
Activating your device should be easy, and I sincerely apologize that you're having issues with it. This is definitely not the service we aim to provide. No worries, we can surely sort this out for you. Just hit us a message on any of our social channels — we're @VisibleMobile on Facebook and Instagram, @Visible on TikTok and X, or r/Visible on Reddit. We're ready to help get you up and running!
Rated 2 out of 5 stars
Plan and cost is good but unable to activate
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's not working, unable to activate, product and plan is good
I would recommend this to a friend
Brand response from Visible Team
Posted .
We sincerely apologize that you were unable to activate your service successfully. We recognize how critical it is for you to have a fully operational phone, especially given the advanced communication needs in today's world. Your ability to connect reliably and effortlessly is paramount, and your satisfaction is not just a goal, but our highest priority. We want to assure you that we are committed to making this right. To that end, we would like to offer our full assistance in completing the activation process. Please let us know what specific steps you have already taken and where you encountered difficulty. Don't hesitate to get in touch with us for any future support through our social channels — we're @VisibleMobile on Facebook and Instagram, @Visible on TikTok and X, and r/Visible on Reddit.