Customers are impressed with the $25/mo plan + eSIM/pSIM Kit, particularly the unlimited 5G data included. The overall performance of the service has been reliable, according to customer feedback. There were no cons mentioned about the product.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 35 reviews
Rated 5 out of 5 stars
Great deal
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great deal. $6 off the regular $25 per month phone, text and data all unlimited plan for 26 months. I bought 2 sim card kits. One for me and one for a family member.
I would recommend this to a friend
Rated 4 out of 5 stars
Great price, but go through company directly
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Had nothing but ptoblems trying to set this up, spent multiple hours and it would not work. Looking up hints i find many people seem to have problems setting it up using the card from here. I finally gave up and bought one directly from the company, it literally took 5 minutes at the most with that card. Once it was set up everything is going great. While i would recommend the company, get your card from them directly.
No, I would not recommend this to a friend
Brand response from Visible Team
Posted .
Thank you for the honest feedback. We sincerely apologize for the trouble you had with the third-party card. We aim for a seamless "plug and play" experience, and it sounds like we missed the mark there. It’s great to hear that everything is going smoothly now that you’re set up directly through us. Welcome to the family! We're always here if you need us! Feel free to reach out via our official social channels: @Visible on X and TikTok, @VisibleMobile on Instagram and Facebook, or join the conversation in the r/Visible Reddit community.
Rated 3 out of 5 stars
This Visible is NOT a plug and play.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This Visible is NOT a plug and play.
The package does not tell you that you need a WiFi connection to activate Visible Sim.
So, best to buy the Vivible sim packahe at BestBuy and use Best Buy WiFi to activate Visible sim.
It also takes me like 45 mins to setup a Visible account(Credit Card is required) and download Android Visible App(MUST) to activate Visible.
One MUST google and read the whole process to decide whether to try this out.
If you can get pass the activation, Visible is smooth sailing.
So, I give it a 3/5 neutral rating.
No, I would not recommend this to a friend
Brand response from Visible Team
Posted .
We really appreciate you taking the time to share your experience. We're sorry it took 45 minutes to get everything ironed out, but we are thrilled to hear that it has been smooth sailing since you got past the finish line. If you ever need assistance, just shoot us a message on our social media channels—we’re only a click away! @VisibleMobile (Facebook, Instagram) @Visible (TikTok, X) r/Visible (Reddit)
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Affordable and surprisingly fast service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This plan was easy to activate and the service has been reliable. Unlimited data at this price is a huge win. Perfect for anyone who wants something simple and budget-friendly without losing quality.
I would recommend this to a friend
Brand response from Visible Team
Posted .
We are thrilled to receive such positive feedback! Finding the activation easy and the service reliable is exactly what we want for our members. We agree—unlimited data at this price is a huge win, offering a perfect blend of simplicity, affordability, and quality. Thank you very much for sharing this!
We're here if you need us! For any future assistance, you can easily find us on: @VisibleMobile (Facebook, Instagram) @Visible (TikTok, X) r/Visible (Reddit)
Rated 5 out of 5 stars
Visible + is great value
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far I am impressed with the service and especially the 5G UW is much faster and with the + service is available on there 2nd tier. & now all over my area I still have regular 5G in my home but when out and about and sometimes even at work I get the faster connection. So just using home internet service at home and for the price I feel better about that since before my cell service was more then home internet and was just basic LTE and slow.
I would recommend this to a friend
Brand response from Visible Team
Posted .
We appreciate your feedback, as it is valuable for our continuous improvement. For future assistance, please contact us through our official social media channels: @VisibleMobile (Facebook, Instagram), @Visible (TikTok, X), and r/Visible (Reddit).
Rated 5 out of 5 stars
Great service for lowest price
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Cant get enough on verizon network with no commitment in 20 bucks unlimited everything with mobile hot spot
I would recommend this to a friend
Brand response from Visible Team
Posted .
It truly is impressive value! Accessing the Verizon network with a hotspot and unlimited everything for just $20—and with no strings attached—is a major win. I'm so glad you're enjoying it!
Need a hand later on? You can always reach out to us at @VisibleMobile (FB/IG) or @Visible (TikTok/X). For tips from other members, definitely check out r/Visible on Reddit!
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Phone plan review
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great for the money. Works great.no issues with this plan.
I would recommend this to a friend
Brand response from Visible Team
Posted .
That's awesome! We strive to make sure the service is both affordable and reliable, so I’m thrilled to know it’s working out perfectly for you. We appreciate the feedback!
Need us later? Catch us at @VisibleMobile (FB/IG) or @Visible (TikTok/X). Our Reddit community, r/Visible, is also a great place for support. Thanks for being with us and enjoy the service!
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Mr Ferraro
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It works just fine. Store person who got me up and running did a super super job getting me up and running! You don't pay her enough.
I would recommend this to a friend
Brand response from Visible Team
Posted .
That's fantastic! We're so glad to hear your service is working perfectly, and we appreciate you letting us know that our store associate provided such exceptional service in getting you set up. We are always here to help if you have any further questions or concerns! You can find us on social media: @VisibleMobile (Facebook and Instagram) @Visible (TikTok and X) r/Visible (Reddit)
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Visible network
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent value for this service. My friend has been on it for a couple of years with no problems.
I would recommend this to a friend
Brand response from Visible Team
Posted .
That is so wonderful to hear! We love a good referral story, and it’s even better to know your friend has had such a smooth experience with us over the last few years. Support is always available whenever you need it. Feel free to contact us via FB/IG (@VisibleMobile), X/TikTok (@Visible), or the r/Visible community on Reddit for any assistance.
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Very happy!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The delivery time was just as stated. The service has performed above expectations.
I would recommend this to a friend
Brand response from Visible Team
Posted .
Thank you for your feedback! We appreciate you sharing what we're doing well and where we can improve. For future assistance, connect with us on social media: Facebook or Instagram: @VisibleMobile, TikTok and X: @Visible, and Reddit: r/Visible.
Rated 5 out of 5 stars
Verizon's unlimited 5G plan at an amazing price!!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
What a deal! You get the same plan that Verizon charges $55 for (no device included) for $19 a month for 2 years then it goes up to $25. Unlimited 5G. I use about 25-30 GB per month and I have never noticed any slowing down. This is the real deal Verizon unlimited plan at an unbeatable price imho!
I would recommend this to a friend
Brand response from Visible Team
Posted .
We sincerely appreciate you taking the time to provide your feedback. We value receiving input regarding both our successes and areas for improvement. Should you need to contact us in the future, you may find us on our social media platforms: Facebook and Instagram at @VisibleMobile, TikTok and X at @Visible, and Reddit at r/Visible.
Rated 4 out of 5 stars
Worth It
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good clear talking and listening. Good hotspot. Needed more clarification on setup. Cannot talk to support only chat. Worth the money!
I would recommend this to a friend
Brand response from Visible Team
Posted .
We're so glad the hotspot and call quality are meeting your needs! Since Visible is an app-based carrier, we offer support exclusively through chat and social media. We appreciate your feedback as we continue to improve, and we’re happy we could help you get set up. Welcome to the family!
Need help later? Reach out to us at @VisibleMobile (FB/IG), @Visible (TikTok/X), or r/Visible on Reddit. We've got you covered!
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Visible Rocking
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Visible is best prepaid phone service, among ever had.
I would recommend this to a friend
Brand response from Visible Team
Posted .
That is such a fantastic compliment! We’re thrilled to hear that Visible is the best prepaid service you’ve ever had. Our goal is to provide a seamless experience that exceeds your expectations! If you ever need a hand in the future, feel free to reach out on our social channels! You can find us at @VisibleMobile on Facebook and Instagram, @Visible on X and TikTok, and at r/Visible on Reddit. We’re so glad to have you in the Visible family!
Rated 5 out of 5 stars
One and done wireless
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So glad I switched and it's just $19 a month with Best Buy membership. So far no problems at all and with unlimited everything you can 't beat that for the price.
I would recommend this to a friend
Brand response from Visible Team
Posted .
We’re thrilled that you scored such a great deal and that your switch was so easy. Hearing that everything has been seamless for you is music to our ears, as that's exactly the experience we strive to provide! Welcome to the family!
Need more help? Reach out to us @VisibleMobile on Facebook and Instagram, or @Visible on TikTok and X. Don't forget to visit our r/Visible Reddit community for helpful tips and member updates!
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Visible yes or no
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great prepaid service.
For iPhones.
You could also use it with your Google account.
I would recommend this to a friend
Brand response from Visible Team
Posted .
We are so thrilled to hear that you're having a great experience! Providing a seamless and affordable service that works perfectly with your phone is our top priority. We appreciate you for sharing this feedback. Don't hesitate to get in touch with us for any future support through our social channels — we're @VisibleMobile on Facebook and Instagram, @Visible on TikTok and X, and r/Visible on Reddit.
Rated 5 out of 5 stars
Good plan
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I think it’s one of the best phone plans ever and one of the cheapest and only thing is everything has to be done online.
I would recommend this to a friend
Brand response from Visible Team
Posted .
We are grateful for your high praise regarding our service, which you consider to be among the best and most affordable plans accessible. As a carrier prioritizing digital operations, we concentrate on providing efficient support through our online resources. For assistance with your account, kindly reach out to our Social Media Care team through @VisibleMobile (Facebook, Instagram), @Visible (TikTok, X), or r/Visible (Reddit). We appreciate your continued membership in the Visible community.
Rated 5 out of 5 stars
Visible sim card
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Buying at Best Buy eliminated waiting for the activation kit to arrive in the mail, which is slow this time of year. I got the same promotional price available on the website and have the freedom to activate with the promo pricing at any time during the period stated in the terms and conditions.
I would recommend this to a friend
Brand response from Visible Team
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We are so glad you decided to grab your kit at Best Buy. Skipping the holiday shipping delays is the best way to get connected instantly, and we love that you didn't have to sacrifice that promo pricing to do it. It sounds like you have everything under control with that flexibility to activate later, but welcome to the Visible family! We’ve got your back if you need anything else. Find us on Facebook & Instagram (@VisibleMobile), X & TikTok (@Visible), or over at r/Visible on Reddit.
Rated 5 out of 5 stars
Super convenient
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Picked this up and activated when I got home. You must follow the steps inside the package, I didn’t have any hiccups porting in my number either. It was convenient being able to pick up the sim from my local Best Buy rather than waiting for visible to ship me a sim
I would recommend this to a friend
Brand response from Visible Team
Posted .
That is excellent to hear! We are thrilled that the Best Buy pickup worked so conveniently for you, and we’re happy that your number ported over without a single hiccup. Remember, we are always available to help if you have any further questions or concerns! You can connect with us on these social channels: @VisibleMobile (Facebook and Instagram) @Visible (TikTok and X) r/Visible (Reddit)
Rated 3 out of 5 stars
NOT YET CONNECTED IN RURAL VESTAL.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It still doesn't have a phone number. I have followed the instructions but something is wrong, no number. Also it has not connected to wifi because we do not have cell service where we live in Vestal. So we must have wifi connection for cell service.
I would recommend this to a friend
Brand response from Visible Team
Posted .
We understand that having a working phone is essential. Please know that the activation requires a Wi-Fi connection to reach our network. Once you're connected to Wi-Fi, just follow the on-screen prompts to finish the setup. You'll have the option to get a new number or transfer your existing one—if it's the latter, just be sure to have your account number and PIN ready so we can switch your service over seamlessly!
Need a hand with your activation? You can find us at @VisibleMobile (FB/IG), @Visible (TikTok/X), or r/Visible on Reddit. We'll make sure to get you connected!
Rated 5 out of 5 stars
Visible
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Visible has way better service then boost hotspot works great