Customer Ratings & Reviews
- Model:
- DFILLSIM-CDBP30-A
- SKU:
- 6642659
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers are impressed with the $25/mo plan + eSIM/pSIM Kit, particularly the unlimited 5G data included. The overall performance of the service has been reliable, according to customer feedback. There were no cons mentioned about the product.
This summary was generated by AI based on customer reviews.
Awesomeness
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome deal I got for $19 a month for a while, instead of $25. I was able to keep my number and switch from Cricket to Visible. Yay! :]
I would recommend this to a friendBrand response from Visible Team
Posted .Thanks for sharing the win! Securing that $19/month deal is a total pro move. We love that you kept your digits. That’s how you switch carriers like a boss. Welcome to the better side of phone service! If you ever need us in the future, you can find us @VisibleMobile on Facebook or Instagram, @Visible on TikTok or X, and r/Visible on Reddit.
- Pros mentioned:Overall performance
Visible yes or no
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great prepaid service. For iPhones. You could also use it with your Google account.
I would recommend this to a friendBrand response from Visible Team
Posted .We are so thrilled to hear that you're having a great experience! Providing a seamless and affordable service that works perfectly with your phone is our top priority. We appreciate you for sharing this feedback. Don't hesitate to get in touch with us for any future support through our social channels — we're @VisibleMobile on Facebook and Instagram, @Visible on TikTok and X, and r/Visible on Reddit.
One and done wireless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So glad I switched and it's just $19 a month with Best Buy membership. So far no problems at all and with unlimited everything you can 't beat that for the price.
I would recommend this to a friendBrand response from Visible Team
Posted .We’re thrilled that you scored such a great deal and that your switch was so easy. Hearing that everything has been seamless for you is music to our ears, as that's exactly the experience we strive to provide! Welcome to the family!
Need more help? Reach out to us @VisibleMobile on Facebook and Instagram, or @Visible on TikTok and X. Don't forget to visit our r/Visible Reddit community for helpful tips and member updates!
Visible sim card
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buying at Best Buy eliminated waiting for the activation kit to arrive in the mail, which is slow this time of year. I got the same promotional price available on the website and have the freedom to activate with the promo pricing at any time during the period stated in the terms and conditions.
I would recommend this to a friendBrand response from Visible Team
Posted .We are so glad you decided to grab your kit at Best Buy. Skipping the holiday shipping delays is the best way to get connected instantly, and we love that you didn't have to sacrifice that promo pricing to do it.
It sounds like you have everything under control with that flexibility to activate later, but welcome to the Visible family!
We’ve got your back if you need anything else. Find us on Facebook & Instagram (@VisibleMobile), X & TikTok (@Visible), or over at r/Visible on Reddit.
DO NOT BUY IF ITS A VISIBLE PROMO
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I confirmed with a few reps prior to purchase on a physical sim card because of a promotion. The criteria is pretty simple. Buy it within the promotional period and activate in 30 days even after promo ends. Activated 2 days later. Figured the promotion would be tied to this sim card. Nope, no attachments. So I thought okay, visible could fix it. I was told, well, I can reach out to higher support and see what they say. No guarantees. I would also get agents that treat this as if this is not a valid promotion. It was a headache. It took reddit support and it took me mentioning a FTC complaint regarding false advertising (it mentions the promotion when bought). Suddenly they changed tune and escalated it to get it to a team that can take an hour to respond back to a yes or no and fixes it within that hour. I'm extremely tech savvy and this took several hours to get fixed after I gave up with support treating me like I didn't get a sim card that was attached to a promo. Why tell me I was good to go and when I went to support directly, they treated me like I was in the wrong. I highly recommend using a promo code whenever it's available during there promotional periods. This sim card was a headache to get the promotion attached. I shouldn't have to threaten a government complaint to make it work. Should already be attached or a unique promo code during activation, not just the sim card specifically. Makes absolutely no sense. Don't advertise something that doesn't work. Do not get this card solely based on a promotion. Use a promo code when you can. Simply port out somewhere and come back for that promo. 10X easier.
No, I would not recommend this to a friendBrand response from Visible Team
Posted .We hear you loud and clear, and we completely understand your frustration. You did everything by the book—checked the terms, activated on time, and kept your records—only to hit a 'computer says no' wall. That is not the experience we want for you, and I'm sorry it took an escalation to get this acknowledged; you shouldn't have to fight that hard for a valid promotion. Thank you for your patience and for helping us see where we can improve the activation process. This feedback is exactly what we need to fix these promotional hurdles for everyone else.
We’re always here if you need us! For future help, catch us at @VisibleMobile (FB/IG), @Visible (TikTok/X), or on r/Visible (Reddit).
Easy pre paid +
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fair price. Ported quickly. The SIM was easy to setup.
I would recommend this to a friendNOT YET CONNECTED IN RURAL VESTAL.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It still doesn't have a phone number. I have followed the instructions but something is wrong, no number. Also it has not connected to wifi because we do not have cell service where we live in Vestal. So we must have wifi connection for cell service.
I would recommend this to a friendBrand response from Visible Team
Posted .We understand that having a working phone is essential. Please know that the activation requires a Wi-Fi connection to reach our network. Once you're connected to Wi-Fi, just follow the on-screen prompts to finish the setup. You'll have the option to get a new number or transfer your existing one—if it's the latter, just be sure to have your account number and PIN ready so we can switch your service over seamlessly!
Need a hand with your activation? You can find us at @VisibleMobile (FB/IG), @Visible (TikTok/X), or r/Visible on Reddit. We'll make sure to get you connected!
Super convenient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picked this up and activated when I got home. You must follow the steps inside the package, I didn’t have any hiccups porting in my number either. It was convenient being able to pick up the sim from my local Best Buy rather than waiting for visible to ship me a sim
I would recommend this to a friendBrand response from Visible Team
Posted .That is excellent to hear! We are thrilled that the Best Buy pickup worked so conveniently for you, and we’re happy that your number ported over without a single hiccup. Remember, we are always available to help if you have any further questions or concerns! You can connect with us on these social channels: @VisibleMobile (Facebook and Instagram) @Visible (TikTok and X) r/Visible (Reddit)
The best And Only Trusted online platform
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I have no complaint I’ve know visible for a while and with the swift delivery from Best Buy it’s really amazing Yiu all amazed me and am happy to purchase from bestbuy
I would recommend this to a friendBrand response from Visible Team
Posted .That’s wonderful to hear! It’s great when a plan comes together and the delivery exceeds expectations. We are so glad everything clicked into place for you.
If you ever need a hand with your Visible service down the road, you can easily find us on your social platforms - Facebook & Instagram @VisibleMobile, X (Twitter) & TikTok @Visible, and Reddit at r/Visible. Enjoy your service!
Visible is a great deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made getting started with visible mobile quick and easy
I would recommend this to a friendBrand response from Visible Team
Posted .That’s exactly what we love to hear! Welcome to the family. We want your experience to be simple and stress-free from day one. Enjoy your new service!
For future support, find us at @VisibleMobile (FB/IG), @Visible (TikTok/X), or r/Visible (Reddit). We're available whenever you need us!
Very good value.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this on a special deal where it was only $19/mo for the first 12 months then $25/mo after that. So far it has been a good service.
I would recommend this to a friendBrand response from Visible Team
Posted .It is awesome to hear that you’re enjoying the service so far! It sounds like you scored an excellent deal with that $19/mo promotional rate. We love seeing our members get the best possible value. For further assistance, please connect with our support team on social media. You can find us at @VisibleMobile on Facebook and Instagram, or @Visible on X, TikTok, and Reddit.
Best prices
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product is amazing and it was even on sale !!! Best deals because of Best Buy :)
I would recommend this to a friendBrand response from Visible Team
Posted .That is wonderful to hear. Finding a great product on sale is the ultimate win. Best Buy definitely knows how to deliver a good discount, and it sounds like you timed your purchase perfectly!
We’re always around if you need us! Catch us at @VisibleMobile on Facebook and Instagram, @Visible on X and TikTok and r/Visible on Reddit. We're always happy to help!
Visible, as easy as it gets
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easiest sim card activation. Do it in the store tho. Much easier.
I would recommend this to a friendBrand response from Visible Team
Posted .Activating an eSIM is definitely the easiest way to get started, and it’s great that you have support available at Best Buy! While Visible is a digital-only carrier without our own physical stores, we are here for you 24/7. You can always reach us at @VisibleMobile (Facebook/IG), @Visible (TikTok/X), or join the community at r/Visible on Reddit. We're always here to help!
Simple
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set the whole thing up within 15 min. Cheap and easy.
I would recommend this to a friendBrand response from Visible Team
Posted .That’s awesome! A 15-minute activation is a total win. We always want the process to be as easy and seamless as possible, and I’m so glad it was such a smooth experience for you!
Need help down the road? Feel free to reach out to us on Facebook and Instagram @VisibleMobile, or via TikTok and X @Visible. For tips from other members, check out our r/Visible Reddit community. We've got you covered!
Maybe can do better price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Activate not simple as other. Price little more extra than other.
No, I would not recommend this to a friendBrand response from Visible Team
Posted .We apologize that new device transitions and digital activation aren't easier, despite our goal for a simple "one-tap" experience. Our single, predictable monthly rate offers optimal value, including unlimited data, hotspot access, and all taxes/fees, with no hidden charges. For assistance, contact us on social media: @VisibleMobile (Facebook/Instagram), @Visible (TikTok/X), or r/Visible (Reddit). We are here to help.
Visible is worth it.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to sign up and great service. So glad we made the move to Visible
I would recommend this to a friendBrand response from Visible Team
Posted .We love to hear it! Making the switch simple is exactly what we strive for, so we're thrilled that the signup process was a breeze for you. Welcome to the Visible family—we're so happy to have you!
We’re always around if you need a hand! You can catch us anytime on Facebook & Instagram (@VisibleMobile), tag us on X & TikTok (@Visible), or jump into the conversation with us over at r/Visible on Reddit.
Title?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this phone service. Very reasonable and glad the kit was offered at Best Buy.
I would recommend this to a friendBrand response from Visible Team
Posted .Thanks so much for the awesome feedback! We’re thrilled to hear you’re loving the service. We know how important convenience is, so we are super glad you were able to easily grab a Starter Kit at Best Buy. Feel free to reach out if you need support down the line. You can find us on social media: @VisibleMobile on Facebook and Instagram, @Visible on Tiktok and X, and r/Visible on Reddit.
Cell phone add on
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this card to my kid when is on sale Black Friday week / hopefully this service is good !
I would recommend this to a friendBrand response from Visible Team
Posted .Getting that Black Friday sale was a win! We believe you'll be thrilled with the service, and we'll be here to ensure your kid's experience is top-notch. We're always here to help! If you have any further questions or concerns, you can find us on social media:
@VisibleMobile (Facebook and Instagram)
@Visible (TikTok and X)
r/Visible (Reddit)
Great deal!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The plan is an excellent value and the service is solid. Highly recommend!
I would recommend this to a friendBrand response from Visible Team
Posted .That's great to hear! We're so glad you're happy with the plan's value and our service. We truly appreciate the high recommendation. We're always here to help! If you need anything in the future, feel free to connect with us on our social channels. We're @VisibleMobile on Facebook and Instagram, @Visible on TikTok and X, and you can find us on Reddit at r/Visible.
Difficult to activate
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still have been unable to activate. Support is non existent. Verizon doesnt help either
No, I would not recommend this to a friendBrand response from Visible Team
Posted .Activating your device should be easy, and I sincerely apologize that you're having issues with it. This is definitely not the service we aim to provide. No worries, we can surely sort this out for you. Just hit us a message on any of our social channels — we're @VisibleMobile on Facebook and Instagram, @Visible on TikTok and X, or r/Visible on Reddit. We're ready to help get you up and running!
