Customer Ratings & Reviews
See more imagesVisible - $25/mo plan + eSIM/pSIM Kit - Unlimited 5G data included - Blue
- Model:
- DFILLSIM-CDBP30-A
- SKU:
- 6642659
Highly rated by customers for:
Customer reviews
Top Mentions
- Rated 5 out of 5 stars
Good plan
JOSEF Posted
It’s a complete plan to: calls good signal, messages and that WiFi and hotspot is good.
I would recommend this to a friendBrand response from Visible Team
Posted
Glad to hear that! Strong signal, reliable messaging, and dependable Wi-Fi and hotspot are essential for staying connected. That is exactly the kind of fast, reliable, and affordable service and plan we aim to provide.
Thank you for being part of the Visible family! Need further assistance in the future? Connect with us at @VisibleMobile (FB/IG) or @Visible (X/TikTok), or join the conversation on Reddit at r/Visible. We're always here to help!
- Rated 5 out of 5 stars
Couldn't Add to My Cell
Madonna22 Posted
Can't honestly review this because the cell I wanted to put it on wouldnt take it
I would recommend this to a friendBrand response from Visible Team
Posted
We completely understand your frustration. There is nothing worse than getting a new service only to find out your phone won't accept it.
If you were trying to activate a Visible SIM card or plan on your current phone and it wouldn't take, it usually comes down to two common issues: Not all phone models have the specific hardware required to run on our all-digital network or either your phone might still be locked to your previous network provider.
We’d love to help you figure out exactly what went wrong. Please head over to our social media channels so we can assist you directly: @VisibleMobile (FB/IG) @Visible (X/TikTok), and r/Visible community on Reddit.
- Rated 4 out of 5 stars
Good service
BrianN Posted
It’s good and easy to use. 4 stars because the reception isn’t always great.
I would recommend this to a friendBrand response from Visible Team
Posted
Providing an easy-to-use service is our top priority! The signal and coverage can sometimes fluctuate based on your location and device capabilities. We’re constantly growing our network, and your feedback helps us as we strive to deliver a full 5-star experience for you.
Need more help later? Find us at @VisibleMobile (FB/IG) and @Visible (TikTok/X), or check out our Reddit community at r/Visible. We’re always here for you!
- Rated 5 out of 5 stars
Best service — satisfactory product
JackieL Posted
Product was as described, it was very easy to install and complete activation. Service was excellent— no issues at all. Visible’s reception and speed are all very fast and stable. Will certainly recommend.
I would recommend this to a friendBrand response from Visible Team
Posted
That's what we love to hear! We worked hard to make that digital activation seamless, so it’s awesome to see it hitting the mark for you. Thanks for spreading the word! If you need a hand down the road, feel free to reach out to our Social Media Care team through @VisibleMobile (Facebook, Instagram), @Visible (TikTok, X), or r/Visible (Reddit). We are very pleased to have you with Visible!
- Rated 5 out of 5 stars
Visible yes or no
user410854 Posted
Great prepaid service. For iPhones. You could also use it with your Google account.
I would recommend this to a friendBrand response from Visible Team
Posted
We are so thrilled to hear that you're having a great experience! Providing a seamless and affordable service that works perfectly with your phone is our top priority. We appreciate you for sharing this feedback. Don't hesitate to get in touch with us for any future support through our social channels — we're @VisibleMobile on Facebook and Instagram, @Visible on TikTok and X, and r/Visible on Reddit.
- Rated 5 out of 5 stars
Visible support
LouiseM Posted
Great, only issue is there is human customer support and it is done by Ai chat, than transferred to a human.
I would recommend this to a friendBrand response from Visible Team
Posted
We hear you! While our AI helps speed things up, we know nothing beats talking to a real person. We’re always working to make that hand-off smoother so you get the help you need fast! You can always find us @VisibleMobile on Facebook or Instagram, @Visible on TikTok and X, and r/Visible on Reddit.
- Rated 5 out of 5 stars
Visible sim review
MehulA Posted
Very nice sim and works great. Best buy employee was kind and helpful also
I would recommend this to a friendBrand response from Visible Team
Posted
That’s so wonderful to hear! I’m thrilled your new SIM is working great and that the Best Buy team took such good care of you. Welcome to the Visible family—we're so happy to have you with us!
If you ever need help with your Visible service in the future, you can easily find us on FB & IG at @VisibleMobile, or on X (Twitter) & TikTok at @Visible. You can also connect with our awesome community on Reddit at r/Visible. We're always here for you!
- Rated 5 out of 5 stars
Visible sim card
anonymous Posted
Buying at Best Buy eliminated waiting for the activation kit to arrive in the mail, which is slow this time of year. I got the same promotional price available on the website and have the freedom to activate with the promo pricing at any time during the period stated in the terms and conditions.
I would recommend this to a friendBrand response from Visible Team
Posted
We are so glad you decided to grab your kit at Best Buy. Skipping the holiday shipping delays is the best way to get connected instantly, and we love that you didn't have to sacrifice that promo pricing to do it.
It sounds like you have everything under control with that flexibility to activate later, but welcome to the Visible family!
We’ve got your back if you need anything else. Find us on Facebook & Instagram (@VisibleMobile), X & TikTok (@Visible), or over at r/Visible on Reddit.
- Rated 5 out of 5 stars
Motorola
MAURICIOL Posted
Very reliable easy and simple i will buy it again.
I would recommend this to a friendBrand response from Visible Team
Posted
Thanks for the awesome feedback! We love hearing that your experience was easy and reliable. Thank you for choosing us, and we'll be ready for you whenever you're ready for that next purchase!
If you ever need a little extra support, we're just a message away! Connect with us directly on Facebook or Instagram (@VisibleMobile), X or TikTok (@Visible), or chat with fellow members in the r/Visible community on Reddit.
- Rated 5 out of 5 stars
True unlimited data
Larry Posted
Easy to port in, activated fast, true unlimited data, reception is good most of the time except in some crowded areas. for the price it is worth it.
I would recommend this to a friendBrand response from Visible Team
Posted
We're happy your port-in was successful! We aim to keep switching simple and affordable, offering unlimited data on Verizon's network. It's great you're enjoying the service and reception. If you are often in congested areas, consider the Visible+ plan, which includes 50GB of premium data for faster speeds when the network is busy. We're glad the value meets your expectations! For future assistance, connect with us on social media: Facebook or Instagram @VisibleMobile, TikTok and X @Visible, or Reddit:r/Visible.
- Rated 5 out of 5 stars
One and done wireless
mtn2sea1960 Posted
So glad I switched and it's just $19 a month with Best Buy membership. So far no problems at all and with unlimited everything you can 't beat that for the price.
I would recommend this to a friendBrand response from Visible Team
Posted
We’re thrilled that you scored such a great deal and that your switch was so easy. Hearing that everything has been seamless for you is music to our ears, as that's exactly the experience we strive to provide! Welcome to the family!
Need more help? Reach out to us @VisibleMobile on Facebook and Instagram, or @Visible on TikTok and X. Don't forget to visit our r/Visible Reddit community for helpful tips and member updates!
- Rated 1 out of 5 stars
DO NOT BUY IF ITS A VISIBLE PROMO
Jon2017 Posted
I confirmed with a few reps prior to purchase on a physical sim card because of a promotion. The criteria is pretty simple. Buy it within the promotional period and activate in 30 days even after promo ends. Activated 2 days later. Figured the promotion would be tied to this sim card. Nope, no attachments. So I thought okay, visible could fix it. I was told, well, I can reach out to higher support and see what they say. No guarantees. I would also get agents that treat this as if this is not a valid promotion. It was a headache. It took reddit support and it took me mentioning a FTC complaint regarding false advertising (it mentions the promotion when bought). Suddenly they changed tune and escalated it to get it to a team that can take an hour to respond back to a yes or no and fixes it within that hour. I'm extremely tech savvy and this took several hours to get fixed after I gave up with support treating me like I didn't get a sim card that was attached to a promo. Why tell me I was good to go and when I went to support directly, they treated me like I was in the wrong. I highly recommend using a promo code whenever it's available during there promotional periods. This sim card was a headache to get the promotion attached. I shouldn't have to threaten a government complaint to make it work. Should already be attached or a unique promo code during activation, not just the sim card specifically. Makes absolutely no sense. Don't advertise something that doesn't work. Do not get this card solely based on a promotion. Use a promo code when you can. Simply port out somewhere and come back for that promo. 10X easier.
No, I would not recommend this to a friendBrand response from Visible Team
Posted
We hear you loud and clear, and we completely understand your frustration. You did everything by the book—checked the terms, activated on time, and kept your records—only to hit a 'computer says no' wall. That is not the experience we want for you, and I'm sorry it took an escalation to get this acknowledged; you shouldn't have to fight that hard for a valid promotion. Thank you for your patience and for helping us see where we can improve the activation process. This feedback is exactly what we need to fix these promotional hurdles for everyone else.
We’re always here if you need us! For future help, catch us at @VisibleMobile (FB/IG), @Visible (TikTok/X), or on r/Visible (Reddit).
- Rated 5 out of 5 stars
Awesomeness
Sunflower Posted
Awesome deal I got for $19 a month for a while, instead of $25. I was able to keep my number and switch from Cricket to Visible. Yay! :]
I would recommend this to a friendBrand response from Visible Team
Posted
Thanks for sharing the win! Securing that $19/month deal is a total pro move. We love that you kept your digits. That’s how you switch carriers like a boss. Welcome to the better side of phone service! If you ever need us in the future, you can find us @VisibleMobile on Facebook or Instagram, @Visible on TikTok or X, and r/Visible on Reddit.
- Rated 5 out of 5 stars
Everything you need
StephanieE Posted
Sim and Service included in package. Simple set up!
I would recommend this to a friendBrand response from Visible Team
Posted
We are thrilled to hear that you found the setup process easy! Our goal is to get you up and running as quickly as possible. If you run into any hiccups, catch us @VisibleMobile (FB/IG) or @Visible (X/TikTok). You can also find our community on Reddit at r/Visible. We’ve got your back!
- Rated 5 out of 5 stars
Super convenient
Christian Posted
Picked this up and activated when I got home. You must follow the steps inside the package, I didn’t have any hiccups porting in my number either. It was convenient being able to pick up the sim from my local Best Buy rather than waiting for visible to ship me a sim
I would recommend this to a friendBrand response from Visible Team
Posted
That is excellent to hear! We are thrilled that the Best Buy pickup worked so conveniently for you, and we’re happy that your number ported over without a single hiccup. Remember, we are always available to help if you have any further questions or concerns! You can connect with us on these social channels: @VisibleMobile (Facebook and Instagram) @Visible (TikTok and X) r/Visible (Reddit)
- Rated 3 out of 5 stars
NOT YET CONNECTED IN RURAL VESTAL.
SteveR Posted
It still doesn't have a phone number. I have followed the instructions but something is wrong, no number. Also it has not connected to wifi because we do not have cell service where we live in Vestal. So we must have wifi connection for cell service.
I would recommend this to a friendBrand response from Visible Team
Posted
We understand that having a working phone is essential. Please know that the activation requires a Wi-Fi connection to reach our network. Once you're connected to Wi-Fi, just follow the on-screen prompts to finish the setup. You'll have the option to get a new number or transfer your existing one—if it's the latter, just be sure to have your account number and PIN ready so we can switch your service over seamlessly!
Need a hand with your activation? You can find us at @VisibleMobile (FB/IG), @Visible (TikTok/X), or r/Visible on Reddit. We'll make sure to get you connected!
- Rated 5 out of 5 stars
The best And Only Trusted online platform
KleeM Posted
So far I have no complaint I’ve know visible for a while and with the swift delivery from Best Buy it’s really amazing Yiu all amazed me and am happy to purchase from bestbuy
I would recommend this to a friendBrand response from Visible Team
Posted
That’s wonderful to hear! It’s great when a plan comes together and the delivery exceeds expectations. We are so glad everything clicked into place for you.
If you ever need a hand with your Visible service down the road, you can easily find us on your social platforms - Facebook & Instagram @VisibleMobile, X (Twitter) & TikTok @Visible, and Reddit at r/Visible. Enjoy your service!
- Rated 5 out of 5 stars
Easy pre paid +
PaulT Posted
Fair price. Ported quickly. The SIM was easy to setup.
I would recommend this to a friendBrand response from Visible Team
Posted
This is music to our ears! We aim for a seamless experience, so I’m happy to hear the porting and setup went perfectly. Keeping things fair and transparent is what we do best.
Need a hand later on? Connect with us at @VisibleMobile (FB/IG), @Visible (TikTok/X), and r/Visible (Reddit). We’re here whenever you need us. Welcome to the Visible family!
- Rated 5 out of 5 stars
Very good value.
Robert Posted
I got this on a special deal where it was only $19/mo for the first 12 months then $25/mo after that. So far it has been a good service.
I would recommend this to a friendBrand response from Visible Team
Posted
It is awesome to hear that you’re enjoying the service so far! It sounds like you scored an excellent deal with that $19/mo promotional rate. We love seeing our members get the best possible value. For further assistance, please connect with our support team on social media. You can find us at @VisibleMobile on Facebook and Instagram, or @Visible on X, TikTok, and Reddit.
- Rated 5 out of 5 stars
Visible is a great deal
KG01 Posted
Made getting started with visible mobile quick and easy
I would recommend this to a friendBrand response from Visible Team
Posted
That’s exactly what we love to hear! Welcome to the family. We want your experience to be simple and stress-free from day one. Enjoy your new service!
For future support, find us at @VisibleMobile (FB/IG), @Visible (TikTok/X), or r/Visible (Reddit). We're available whenever you need us!