Customer Ratings & Reviews
- Model:
- SB3621N-E8M
- SKU:
- 5767900
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the sound quality, price, easy setup, and bass of the 2.1-Channel Soundbar System with 5-1/4" Wireless Subwoofer. Many customers rave about the sound quality, saying it is great and very good. They also appreciate the easy setup process and the affordable price point. The bass is also praised for its crispness and depth.
This summary was generated by AI based on customer reviews.
OK product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my first ever sound bar. I was totally happy at first. Occasionally the bar just don't power on unless you unhook the cables and plug them back in.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Rebecca, please contact our customer support at 877-878-4946 for assistance with your issue.
Power is a little shady
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had it less than a year and we have power issues. Goes dead. Also, the volume flexibilty isnt very user friendly. SOunds good when working right though.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello hcashew, please contact our customer support at 877-878-4946 for assistance with your sound bar.
Difficult to hear dialog over music
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound from the soundbar and subwoofer but the music in the background overpowered the dialog on TV shows and movies. I found myself turning the volume up trying to hear what people were saying but to no avail. This applied to all channels and various movies, so not an isolated case of a certain station or movie. Very disappointed with this product and have gone past my return period thinking it was just the channel I was watching.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Cardsfan64, there are many audio settings on this sound bar that can be adjusted such as the TruSurround setting. Please reach out to our customer support at 877-878-4946 for assistance with your sound bar settings.
Sound quality is not good
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like the sound quality so I have returned it. If you are looking for good sound quality this product not for you.
No, I would not recommend this to a friendGood Highs, bad lows
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned after a few days because all bass sounds caused the sound bar to rattle and buzz. Replaced with a model with a sub. Good for voice clarity though!
No, I would not recommend this to a friendTV system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.OK products the subwoofer isn't as good as I thought. Either mine came bad or its pretty cheap quality.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello SanDisk, you can adjust the bass levels and subwoofer levels independently using the remote. This may increase the audio and subwoofer levels to a point that is more to your liking. If you feel that there is an issue with your sound bar please contact our customer service at 877-878-4946.
Subwoofer speaker is basically useless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not much sound comes out of the subwoofer. Does not appear to have any way to increase its volume in relation to the sound bar.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello SMSTL, this sound bar should have a separate bass setting that can be adjusted to increase the sub volume. . You should hear the bass rumble during explosions, planes flying, earthquakes, action scenes, and anything that would normally have a deep tone. You may not get these tones when watching something like a sitcom or the nightly news. If you have a VIZIO television there is a channel on the ‘Watchfree’ service that plays action movies with no subscription or rental fee, this might be a good place to find some content to test your sound bars limits. If you are already watching content that should be giving you bass, visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone to adjust settings and help optimize your sound bar.
Disappointed
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has not produced the sound hoped for. May be too large a room. Set up and remote are not user friendly.
No, I would not recommend this to a friendIts ok
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is average. I don't like the fact that it doesn't have a hdmi connection.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Zack, At VIZIO we strive to deliver the latest premium features to customers at a consumer-friendly price. If you’re looking for a Sound bar the has Hdmi port feature, I’d like to suggest our SB3651-E6 which has (the feature you asked for)
Not a bad sound bar for for the money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad little sound bar. Bluetooth with the TV is not great as there is a delay between the doh scans picture.
I would recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Nicksailors. The Bluetooth feature is fantastic for listening to music from a phone or tablet. But there is a small amount of lag present in any Bluetooth signal that noticeable when watching content. We'd recommend that you use one of the included audio cables to connect a cord to the TV. That should stop any small lag issues.
Better than my old one but
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A relatively good sound but subwoofer a bit overwhelming and no way to adjust it. Good price
I would recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Ernie, this sound bar has individual adjustments for Bass and Subwoofer levels. These can be adjusted from the remote menu. If you have any issue or need assistance with these changed please contact our customer support at 877-878-4946.
Good sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Probably would have rated higher if i had it placed in a smaller room, but it is located in an open floor plan of 1600 Sq Ft.
I would recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello BKarty, thank you for your feedback.
Helps some but not great sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better volume and slightly clearer sound than built in tv speakers. Not a great sound bar but easy to install.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello laundryguy, VIZIO’s Sound Bars are designed to provide premium, room filling audio. If you’re Sound Bar isn’t as loud as you expected, please reach out to our support team by visiting support.VIZIO.com and clicking on ‘Contact Us’. We’d really appreciate the opportunity to review what devices your listening to on your sound bar, and ensure they’re not having any issue.
Good for listening to music
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.does not work well for speaking, sound is difficult to understand, I unplug the sound bar for most of my tv watching
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Marebear, please contact our customer support at 877-878-4946 for assistance with your sound bar.
Solid sound bar for most viewing
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is good but not great. I do wish it were wireless for use with my TV. I hate seeing wires.
I would recommend this to a friendIts ok
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have the samsung one which is much loud . The vizio is ok, just not as good as the samsung sound bar.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Xavier, VIZIO’s Sound Bar audio systems are designed to give you a realistic theater experience. You should hear the bass rumble during explosions, planes flying, earthquakes, action scenes, and anything that would normally have a deep tone. You may not get these tones when watching something like a sitcom or the nightly news. If you have a VIZIO television there is a channel on the ‘Watchfree’ service that plays action movies with no subscription or rental fee, this might be a good place to find some content to test your sound bars limits. If you are already watching content that should be giving you bass, visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone to adjust settings and help optimize your sound bar.
Decent speakers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used this for about 4 days. Sound quality is meh. One of those you get what you pay for, don’t expect much
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Drezie, You may prefer the audio with the DTS TruVolume or DTS TruSurround settings off or by adjusting the Treble, Bass and Subwoofer levels. If you are having an issue with your sound bar please contact our customer support at 877-878-4946 for assistance with your sound bar.
Not recommended!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No instructions on use control, not easy to figure out. I would not recommend this sound bar to anyone.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Steve, a user manual can be found at support.vizio.com or you can contact our support at 877-878-4946 for assistance.
- Pros mentioned:Sound quality
Could not get to work
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am good with electronics, have no problem setting up all of our internet of things. I could not get this soundbar to connect to my network. I took it back and bought an LG that I had set up in less than 20 minutes and it works perfectly. It has a great sound!
I would recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello PriceL, this sound bar does not have the ability to pair to your network as it is non-connected. Sorry for any confusion that may have occurred when purchasing this sound bar. If you decide to purchase a VIZIO product in the future please reach out to our customer support with any questions or concerns.
sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.its ok easy to connect bass not as loud as expected sound id ok out of 1-10 I would give it a 5
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Deeh, thank you for your feedback it is appreciated.