Customer Ratings & Reviews
- Model:
- SB3621N-E8M
- SKU:
- 5767900
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the sound quality, price, easy setup, and bass of the 2.1-Channel Soundbar System with 5-1/4" Wireless Subwoofer. Many customers rave about the sound quality, saying it is great and very good. They also appreciate the easy setup process and the affordable price point. The bass is also praised for its crispness and depth.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price, Sound quality
Sounds excellent and easy to set up!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I went into Bestbuy and compared pretty much every system under $400. This blew all the others away. I already own 2 more expensive Samsung systems in other rooms and this sounds better! Wall hanging was super easy too with the paper template which was included. Since the woofer was already connected, I did not have to bother with that. Once connected to my TV with the optical cable, I noticed the background music on the shows Counting Cars and American Pickers was a little louder than the people speaking on the show. My other systems have that problem too when surround sound is activated. I simply switched from Movie to Music mode and that fixes the problem instantly. I then increased the treble and bass to give it a fuller sound. For the price I paid at $150, this is an absolute bargain! My Xfinity remote works with it too for the volume so when I hit power on my TV, all I have to do is touch the volume on the remote and it wakes up the sound bar:) The size of 36 inches is an ideal size and works perfect with my 65 inch TV. Good job Vizio and Best Buy!
I would recommend this to a friend - Pros mentioned:Easy setup, Sound quality
Great sound without bumping into the budget!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted for 6 yesrs- great sound, easy set up. Improved our TV/movie experience!!
I would recommend this to a friend - Pros mentioned:Bass, Price, Sound quality
Outstanding Soundbar!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this soundbar for my Samsung 58" 4k UHD. The Samsung TV sound is quite nice, but thought I would try a soundbar.. Well, blow me away! Very impressed with the Vizio sound. I love the controls and ease of adjusting all features - the sub is also awesome. I feel that any negative reviews are from lack of settings knowledge or a rare defective item. The sound fills the room like a Bose for a fraction of the Bose price.
I would recommend this to a friend Big mistake
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad . . . if you have a graduate degree in electrical engineering! Mine has been relegated to nothing more than a dust caching piece of junk that has never worked since I brought it home.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Kenny, please contact our customer support at 877-878-4946 for assistance with your sound bar.
VIZIO SPEAKER
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only had this for about eight months and the speaker stop working and does not turn on I had tried to reset and still nothing.Very disappointed!!!
No, I would not recommend this to a friendThe Bluetooth cuts out in every song very very bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Bluetooth cuts out in every song very very badThe Bluetooth cut out in every song it’s very annoying very unsatisfied with this product will be returning it promptly
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Tornado5150, as long as your sound bar and Bluetooth sources are within a reasonable distance you should have a stable connection. We’d really love the opportunity to have our tech support team run through some troubleshooting steps to see if we can get the sound bar up and running for you. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Uncontrolled Sound Fluctuation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately the sound goes up and down on it's own regardless of what I set the volume. I just had to disconnect and looking for time to take back to Best Buy
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .At VIZIO, we’re constantly striving to improve our products and deliver a world class viewing experience to our customers. We appreciate that you took the time to review our product- and would really love to get any specific details you could offer on how to improve that experience. You can reach our tech support agents by visiting support.VIZIO.com and clicking on 'Contact Us'.
buy this only if you enjoy frustration
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the biggest problem with this soundbar was that it would not stay "paired" with the bluetooth source..and the subwoofer, was even more difficult to "pair. We returned it.
No, I would not recommend this to a friendUnnecessary purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My TCL tv has excellent sound and my Visio sound bar was an unnecessary purchase O am hoping I can return it I would recommend this to anyone who needs a sound bar
I would recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Rose, thank you for your feedback it is appreciated.
Not The Right Product For Us
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar was either excruciatingly loud or completely tiny. Had to return it. We think. Ah e our tv was too old to work with it.
No, I would not recommend this to a friendNot Worth The Money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I completely regret purchasing this product. It hasn’t worked correct since day one and now it doesn’t respond at all.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello DavidJ, Please give our customer service a call at 877-878-4946.
Great price on sale
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product will not sync properly to the voices. It has to be adjusted every time the tv is turned on.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello HD03, please contact our customer support at 877-878-4946 for assistance with your sound bar.
- Pros mentioned:Bluetooth, Easy setup, Sound quality
SOUNDS GREAT
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was able to find this on sale one day at Best Buy and I'm sure glad I did! My new Samsung TV did not have the greatest sound so this was a major improvement. The subwoofer connects through bluetooth and it was super easy to set up. I really like that feature so I can place the subwoofer anywhere in the room. I can also connect my phone or tablet to the soundbar through bluetooth and listen to music. Great buy.
I would recommend this to a friend Poor quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quit working 2 months after purchase No Bluetooth operation
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello TJ23, please contact our customer support at 877-878-4946 for assistance with your sound bar.
Had to return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't as good as I thought it would be. Didn't get loud at all.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Tallguy, there are some settings that do advanced audio adjustments in the sound bar that you may want to turn off or adjust. Some people prefer to have the DTS TruSurround setting turned off in the sound bar, you can also adjust the Treble, Bass and Subwoofer levels individually in the sound bar.
Problem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot get it to work for some reason! Just doesn't seem to want to carry the audio.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Slim, we'd like to hear more about your problem. Our tech support agents are available at 855-833-3221, and would be happy to see if they can get your audio playing.
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounded great for a couple of days, then started to make a popping sound. Returned item
No, I would not recommend this to a friend- Pros mentioned:Bass, Price, Sound quality
Better than bose
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar and sub is better than the Bose sound bar with sub that I have. Excellent theater sound. The sub has deep and tight bass. The sound bar has a wide, full and powerful sound stage. Don't waste your money on a more expensive system. Get this one
I would recommend this to a friend problems out of the box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible sound out of the box.... up and down sound
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello yarddog41, VIZIO’s Sound Bars are designed to provide premium, room filling audio. If you’re Sound Bar isn’t working as you expected, please reach out to our support team by visiting support.VIZIO.com and clicking on ‘Contact Us’. We’d really appreciate the opportunity to review what devices your listening to on your sound bar, and ensure they’re not having any issue.
Didn't car for. Returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't care for returned wasn't what I was looking for
No, I would not recommend this to a friend