Customer Ratings & Reviews

Heads up! The one I got from amazon 11-26-2014 that I been bragging about for the past 2 weeks has an issue already. Vizio tech support told me after working with them for over an hour that there is a software issue and that an update should come soon? So if you you purchase this M652i-B2 you will need to turn OFF auto smoothing, black detail and motion blurr in your advanced picture settings till an update is done. The software version I have with the big issues is under the system info on tv V1.34.46.1166_135. Probably why they are discounting this set everywhere? The new update has no time frame when it will be available the VIZIO techs informed me? Also, noticed 2 times that over night when you turn it back on the screen is bright pink and will only fix it self after I turn it off and on again. They had no answer for that? This really sucks!!! At least amazon was great about picking it up to return for a refund. AVS forum has been posting a lot about the calibration impossible to do and that turning off a lot of features helps the picture? Vizio Tech had me also turn these important features off! I paid for those features that cause the ghosting in dark screens and also the frames moving slow in fast scenes. Good luck all that bought and hope its just mine. My main Tv programming is Direct TV and Netflix/Playon if that matters? The vizio Tech number if you have any questions is 1-877-878-4946

Purchased this 65" M series Vizio back in July. Worked great for 3 months until it decided not to power OFF the other day. It would power ON but the only way I could turn OFF was to unplug the power cord from the TV. The remote power button did not work, and the manually power button on the side of the TV also didn't work. Thankfully my local Best Buy let me exchange this TV otherwise I would have had to go through Vizio warranty process. I went with the 65" Samsung 7150. The manager at the Best Buy said this is a common issue with some Vizio's.

Bought 7/14. 11/14 mother board & wifi board were replaced. Still does not work using 'smart' function. Terrible visibility. On phone for 1 hour today; still no satisfaction. Another visit by repairman. Really? New TV; new mother board/wifi - what could they possibly do the next visit to make it work. What a waste of money. DO NOT BUY. Can you say 'lemon law on television.'

If you looked at this TV in a vacuum, it would seem good. But when you compare it side by side with other options it becomes obvious that the colors are off and images are not as clear as they should be. Endless tweaking might help, but still not get it up to par. Don't be fooled into thinking the 240 Hz gives you a better picture. 120 Hz TVs out perform this without issue. I ended up returning to store.

TV will freeze and responds very slowly. Have troubleshooted with customer support and have gotten nowhere. Will never buy another Visio again! Do not waste your money on this wall art.