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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 449 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers regard the 5 Handset Connect to Cell Answering System with Super Long Range favorably, particularly praising its range, ease of use, and sound quality. Many appreciate the call blocking feature and the large display, while some found the instructions unclear and experienced issues with battery life. The phone book's usability and volume levels also received mixed feedback. Overall, the system's features are considered positive by most users, despite some minor drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 449 reviews
  • Pros mentioned:
    Call blocking, Sound quality

    Rated 5 out of 5 stars

    Excellent Cordless Phone System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a cordless phone system with this VTech system. The sound quality is great (both listening and speaking). The best feature of this phone system is the call blocking - all calls that are not in the phone address book (or added to the approved list) are automatically directed to the answering machine. The only negative I have with this phone system is the belt clips that are for the handsets do not fit securely.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    VTEC - 5 HANDSET

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup is very easy. The use range is great covers my 1/2-acre yard. The Bluetooth cell connection means I only have to carry one of the handsets to talk on two cells and or home line.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Range, Sound quality

    Rated 5 out of 5 stars

    Darn Good Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up is very easy. It is great to merge my cell phone into the centralized system Great audio quality and range.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Sound quality

    Rated 5 out of 5 stars

    Much better than old cordless phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up this set to use in the office since our phone system is outdated and starting to fail. We had tried in the past to use cordless phones but had too much interference with those frequencies to get any kind of usable range. These VTech handsets have incredible range while still having great call quality. Tested at about 200-300 feet from the base station with multiple walls in between and it worked just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Call blocking

    Rated 4 out of 5 stars

    Great Way to Block Unwanted Calls

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great system if for no other than reason than its call blocking feature. Before now, we would get spam calls throughout the day and would only know it when we went to answer. It got to the point where I would answer and immediately hang up, just to make the ringing stop. Now, with this wonderful feature, I no longer have to bother looking. If it's a call I want, the call will go through based on the "allow" list you can build with friends, family and any businesses you want to hear from. The only downside is the awkward intercom system. If you want to reach another handset, you first press Push to Talk, choose which handset you want to reach, then press intercom to finally have it ring through. That's too many steps, in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Phone book

    Rated 5 out of 5 stars

    Great phone at a great price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone provides clear audio. The phone book is not the first option in the menu, and requires scrolling through the menu, and finding specific number is not intuitive, however. Great price on a great phone system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Landline phone system

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the landline phone system, I wish the back wasn't curved cuz when you want to push buttons with your thumb and hold it in one hand it rolls in your hand. Other than that it's great

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    VTech 5 handset System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently changed from landline phones to VOIP and chose the VTech 5 handsets to update our old phones. We are very pleased with them. We have a 2-story house and the 5 phones work well throughout our space. The price was reasonable for 5 phones. The learning curve was minimal even for senior citizens.

    I would recommend this to a friend
  • Pros mentioned:
    Call blocking, Range

    Rated 5 out of 5 stars

    new phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up, nice range,love that you can screen calls

    I would recommend this to a friend
  • Pros mentioned:
    Range, Sound quality

    Rated 4 out of 5 stars

    Home Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality sound. Range in the works well. The only small issue is when it announces a call? The pronunciation is off snd hard to understand.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    V-Tech phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a small home office. Setup was easy. We haven't tested the range limits but it's adequate for our use.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Range, Sound quality

    Rated 5 out of 5 stars

    A great system at a reasonable price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone system because I needed 5 handsets to cover the large home area inside. I have owned VTech phones before and have always been well satisfied with their quality and performance. This set has the same results. I would recommend this system to anyone who needs a quality and reliable system to use in their home.

    I would recommend this to a friend
  • Pros mentioned:
    Call blocking, Ease of use

    Rated 5 out of 5 stars

    Best phone system we’ve found

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best phone system that we found, to block spam and phishing calls, when your phone company doesn’t itself provide adequate tools to stop them. The best price we found was here at BestBuy, and it’s possible to expand this set by adding more individual phones. Many very handy and easy to learn and use features.

    I would recommend this to a friend
  • Pros mentioned:
    Features, Range

    Rated 4 out of 5 stars

    Good upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good upgrade , we had the older model . This newer one has a lot more features. It has 5 phones that can go all over the house , and a nice base

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    in store purchase

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no problem with these phones, easy to operate, I will recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great system.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great reception. Good audio. But the best thing is the ability to Block Callers with one easy click. We have had a problem with those robo callers constantly bothering us. SInce I began using the caller block feature on this system…we have peace and quiet!

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Cordless Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to update out landline phones and this fits the bill. We can walk farther out in the yard then we could in the past (basically 1 step on the patio and it was distorted). Best Buy came to the rescue, and we had it delivered the next day and we are back in action.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A GREAT land line System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were skeptical of buying this V-Tech System when we chose to upgrade an older and once excellent Panasonic system. Why buy another landline system when cell phones are rendering them obsolete? For those of use "of a certain age" the audio of a landline is vastly superior to that of smart phone, and when one adds the fact that easy programming permits ones cell phone to feed through it, the choice is easy. And the V-Tech audio is superb. Add to that the many "smart" blocking features of V-Tech, and the selection of this system proved timely. Wirecutter names this an "upgrade choice"; Wirecutter is indeed correct.

    I would recommend this to a friend
  • Pros mentioned:
    Call blocking, Sound quality

    Rated 5 out of 5 stars

    Easy to set up and use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. Incoming calls are very clear - no static. And I love the call blocking feature. Receiving a lot less unknown and unavailable calls

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Features

    Rated 5 out of 5 stars

    House Phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wireless phones were just what we needed to replace home phones. They were just as described in write up and easy to set up. They have great features and i was very glad I selected this item.

    I would recommend this to a friend
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