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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 178 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers admire the CS5109 DECT 6.0 Cordless Expansion Handset for its easy setup, affordable price, and ability to expand the landline system. The cordless feature is also well-received, allowing users to conveniently use the phone in different areas of their homes. While some customers have concerns about compatibility issues, the overall sentiment towards this product is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 178 reviews
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Plug and Play easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to add an additional headset to the original phone system. Took it out of the box, plugged it in and it was off and running. Good sound quality, easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Answering machine

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does just what it says. I installed this phone in Mexico and it works great. However, the answering machine is in English but we don’t mind it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Good Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price on this product. Easy to pair with the base system.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Add a phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to add to my new phone system. Very easy to set up and get recognized by base station. No problems. Solid product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    works well very easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product easy to set up works well would highly recomend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Replacement Home Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a direct replacement for my mother's home phone system. This replacement phone worked out of the box once "registered" with the main unit. Registration could not be easier. just put handset in the cradle of the main unit, it does it's thing and beeps when ready. Then put the phone back in it's own charging unit and it's good to go.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone for basic use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone if you just neee a phone line for basic use

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 4 out of 5 stars

    Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know who would have an issue with this phone, I certainly don't. It's a wireless house phone. It has great range, keeps a charge and is very inexpensive. I'm happy with my purchase for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great Companion for the CS5129 Expandable Cordless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like VTech products and this is no exception. The CS5109 DECT 6.0 Cordless Expansion Handset is the perfect companion for the CS5129 Expandable Cordless Phone System w/ Digital Answering System. We now have a handset on every floor, so no more running up/down stairs to get to answer the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    easy to setup and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was pretty easy to add this phone to the base. I hadn't even completed plugging everything in, but I was able to sink this phone, and it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    good option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good option to replace a phone at home, if you already have a unit to which you can connect, they work well and for the price it is a good option

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great add on

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This handset is a great expansion for your phones, makes it easy all you have to do is link it to your base with a single phone line and all your phones can work from a single connection through the house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great home phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing really that special but it is a very good phone that does what it is supposed to do. Pretty straightforward, solid device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Expansion Headset

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need another phone in another room. Just added on to the existing set up. Quick easy inexpensive purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good basic product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic product considering the low price. It works fine, but nothing extraordinary. Simple, not sophisticated and easy to use

    I would recommend this to a friend
  • Cons mentioned:
    Manuals

    Rated 4 out of 5 stars

    For the price its great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great for the price but you need to get used to using it caue instruction manual does not go into much detail on how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easily expand your home telephone Network

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this handset to give us a total of 4 phones in our house. Soon we will purchase another handset four the garage. We have had VTEC cordless phones in our homes for over 20 years. They are the best. Easy to set up and use, rugged and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return in because I purchased the wrong kind of phone. I needed one with a base. But the price was very affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    ok phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good to expand to other phones easy to set up and use would recommend for added units to use in different rooms

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Reliable phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used VTech products for many years. When I moved my heavy desk for a heavy cleaning, it landed on my phone- it was crushed-BUT- I was able to buy just the replacement phone without having to replace the whole system. Great value.

    I would recommend this to a friend