Customer Ratings & Reviews
- Model:
- CS5119-2
- SKU:
- 5180811
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the CS5119-16 DECT 6.0 Cordless Phone System for its ease of use and sound quality. Many appreciate the phone's value, battery life, and range, while some find the answering machine feature unnecessary. A few customers have mentioned concerns regarding the volume and display.
This summary was generated by AI based on customer reviews.
Bad quality product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely bad product. Makes bad noise when connected to phone line
No, I would not recommend this to a friendDead after 17 days
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this. Dead after 17 days, only 3-4 phone calls, who uses landline anymore. I tried to return to Best Buy , manager didn't accept it since it was more than 14 days. Called customer service of the company, asked lots of details, original box etc..
No, I would not recommend this to a friendA great cordless phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had Vtech cordless phones previously. They work well and serve a needed purpose.
I would recommend this to a friendBetter options elsewhere....
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The LCD is quite dim - compared to other phones. Menu functions are not as easy as with prior VTECH phones.
No, I would not recommend this to a friendGreat home phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this phone works great for a home phone place the extension in basement
I would recommend this to a friendNot so great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It wasn't as good as I hope it will be. Didnt like it and return it
No, I would not recommend this to a friendIt doesn’t work properly. Sometimes I can’t answer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t t always answer calls coming in. Takes hitting off button 3-5 times to turn phone off.
No, I would not recommend this to a friendNot comfortable for holding and talking.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Features are ok but not comfortable holding in you hand or to the ear.
No, I would not recommend this to a friendTerrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did nothing. Did not work............................................
No, I would not recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the telephone system does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.
Thank you,
-VTech Support Team
Battery sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best battery, but does the job. Ringer can be pretty loud
No, I would not recommend this to a friendWireless phone headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The head set and the phone were fine but not compatible
I would recommend this to a friendME
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.tha phone system did nor perform 100% of the time. Vtech wanted mne to return to them so they could look into "why". I didn't purchace to have the manufactor fix their PROBLEMS.!!!!!!!!!
No, I would not recommend this to a friendAwesome phones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product I would recommend it to anyone.
I would recommend this to a friendbest money spent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.nice phone system just dint like speaker system on mine
I would recommend this to a friendgreat phone for landline
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this landline phone. It's great. Great clarity
I would recommend this to a friendBad very bad doesn't work on second floor!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No signal y you move to far!! I don't recommend this
No, I would not recommend this to a friendCheap Phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes it works...sometimes it doesn't. Your mileage may vary on this phone.
No, I would not recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the telephone system does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.
Thank you,
-VTech Support Team
poor quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Puirchased 3/21.By june the phone stopped ringing,then would not hang up.caused a service call and charge from phone company.Will never buy this brand again.
No, I would not recommend this to a friendbad phone
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the batteries are so bad . the phone has to be in charger after 30 minutes. of use..
No, I would not recommend this to a friendHorrible Display
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The max brightness level on the handset LCD display is like trying to look at the sun using coffee stirrer...you simply cannot read much on the display as it's dull and weak
No, I would not recommend this to a friendBrand response from VTech_Support
Posted .Hello. The angle at which you view the display makes a big difference. Thanks for your feedback!
