Customer Ratings & Reviews
- Model:
- CS5119-2
- SKU:
- 5180811
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the CS5119-16 DECT 6.0 Cordless Phone System for its ease of use, sound quality, and affordable price. Many appreciate the battery life and range, as well as the available features, color, size, and design. However, some customers have expressed concerns about the answering machine function, volume, voicemail setup, caller ID visibility, and display readability.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Display
The phones were terrible.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The background was a dark gray and the letters and numbers were black. I could not read them.
No, I would not recommend this to a friend Just ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is just ok, but the second hand set is muffled and doesn have great sound. Not the best phone I've ever owned.
No, I would not recommend this to a friendno improvement for hearing aids
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The phone itself seemed fine. Purchase for elderly with hearing aids as it says it's hearing aid compatable, But there was no improvement over the old cordless phones
No, I would not recommend this to a friendSearch Info before buying
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish i had never bought them. Just wanted a simple house phone. VTech I wouldn't reccomend to anyone. Had problems where I would lose voice of party I was talking to.
No, I would not recommend this to a friendVTech-CS5119
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very low input volume, not deserve the money paid for.
No, I would not recommend this to a friend- Cons mentioned:Voicemail
Only good if you dont want messages
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone could not be set up for voicemail. Even called the company and they said no voicemail.
No, I would not recommend this to a friend Bad choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is not calling out and can only receive. This is not what I wanted.
No, I would not recommend this to a friendNot a good but
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very good quality,can’t hear people talking Ben on very high
No, I would not recommend this to a friendLow quality
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels like a toy ringer to low do not recommend this
No, I would not recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the telephone system does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.
Thank you,
-VTech Support Team
Like a landline!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was pleased to find VTech available, wanted a set with just 2 phones. Have had before, a favorite brand.
I would recommend this to a friend- Pros mentioned:Sound quality
Good for price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far good. My older phones died so needed ato be replaced.
I would recommend this to a friend ed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it sucks voice is to low even with my hearing aids
No, I would not recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the telephone system does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.
Thank you,
-VTech Support Team
Average
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible performance. Expect call dropping here n there. And quick battery degradation.
No, I would not recommend this to a friendPhone
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone battery died within 3 months of purchase what a bummer
No, I would not recommend this to a friendHAVE MERCY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THIS STORE TREATS ME LIKE A PRISONER BY NOT LETTING ME KNOW WHEN MY NEXT PAYMENT IS MERCY IS WHAT I NEED CONCERNING PRODUCTS WHICH HAVE LOST THE VALUE WHEN I FIRST BOUGHT THEM THERE WILL COME A TIME WHEN THE OWNER I HAVE SEEN IN A DREAM WILL NEED MERCY STOP CHEATING CUSTOMERS BY OVERCHARGING THEM SAY God HE HAS REVIEWED YOUR STATS Lona S. Cross SYNCHRONY BANK YOU TOO.
No, I would not recommend this to a friendLousy phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No truly usable voice mail. Phone quality along with phone quality; lousy. Returning tomorrow. Like Best Buy very much just not this product.
No, I would not recommend this to a friendCrappy phone
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set it up hard to hear caller volume not high enough. Battery is not good either.
No, I would not recommend this to a friendHome phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone is Not working. Poorly built. Very fragile. Poor quality of phone.
No, I would not recommend this to a friendNo need
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t use them. Wound up my old vtech from best buy were still working
I would recommend this to a friendPhone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone looked good in picture. Once I opened the box it the faceplate was cracked.
No, I would not recommend this to a friend