Spring SaleEnds 4/20. Limited quantities. No rainchecks.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 2620 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the CS5129 DECT 6.0 Expandable Cordless Phone System with Digital Answering System's easy setup, affordable price, and variety of color options. Many customers also appreciate the phone's good sound quality and expandable capabilities. However, some customers have expressed concerns about the phone's volume, screen size, battery life, static, and button responsiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,620 reviews
  • Rated 5 out of 5 stars

    Nice, back up phone

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lightweight handset. Great lawn lasting battery time for the cordless aspect. Compacting up to just sit on my desk. Now I know that people don’t have home phones much anymore but for me… I like having a phone in my house at all times, especially if AT&T were to have issues. So this is my phone that I actually use with a magicJack to make sure that I have constant contact to the outside world if needed. It’s a good product and the price was really nice and I like that it has an answering machine on it as well.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Awesome set

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome set I brought these phones They are awesome good quality excellent price and the fact that l have one handset in the kitchen and the other one in my bedroom, has answering machine and other features can’t bet it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    House phones

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phones, they all work just fine had no problems with them at all. Had it for several months now no problems!

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Rated 4 out of 5 stars

    functional phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the product has nice functions and worth the price

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    If RED must be your favorite color...

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If RED must be your favorite color then you need not look any further because this 2 handset cordless phone system w/answering machine has every possible feature built in and they sound great along with long battery life too. Highly recommend this VTech to anyone who is looking!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Be bold Add Spice to your decor.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Red! So many ugly (gray,silver & black) choices available for Cord less phones. When I found this set in Red. Headed to Best Buy. Had to touch& see it with my own eyes. I purchased Two sets. (4 headset in total) Works just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Phones

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these phones.. cant lose them with such a bright red.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Red phone looks chic..

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek looking and good enough sound. Buttons work. Good value!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    useful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only needed a phone cause my bill decreased by adding phone line Phone works fine for my needs. Have had zero issues since installing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Elegant phone

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got it as a home unit, which looks modern and elegant. The recorder works perfectly, and the communication is very clear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My best phone purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Vtech cordless phone for almost 9 years died few months ago. I was desperate without a home phone. Then, I found this cute red phone on sale online with good price. I researched on Vtech phones for a little bit. It has a good reputation for many decades. I took a chance to order online without seeing it at the store. I have this Vtech Cs5129-26 Dect 6.0 Expandable Cordless Phone System for almost 2 months. I like it very much. I could listen to messages on the phone set through a speaker. The downside is the light on phone set only lit on number keys, nothing else. I can't use old Vtech phone battery for this one, either.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good, reliable phone at a decent price

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. Nothing too fancy but it gets the job done for someone who doesn’t want to spend a lot of a landline phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Offis

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That works great my wife loves his phone for her office and good quality I definitely recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    vtech 2 handset

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this wireless phone and I really like it. it was very easy to set up I would buy this same phone if I may need one in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dance studio

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love. Cool. Unique. Works great. Great value! 2 handsets. Awesome

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Rated 5 out of 5 stars

    Granny loves it! Perfect for elderly seniors

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace 10 year old VTech cordless for grandma who’s legally blind and hard of hearing….Easy to see illuminated big buttons, simplified options on touch pad, loud ringer already built in…perfect for elderly seniors and disabled

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    VTech

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always liked the red phones of the VTech so I'm pleased unfortunately mine initial one went out so I had to replace

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vtech phones

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for two phones is nice that it comes with answering machine

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice Style

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great frequency. Works very well. Great look. Affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, its loud and my favorite color. I will not miss another call.

    I would recommend this to a friend
Sponsored