Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $16.99

Customer reviews

Rating 4.6 out of 5 stars with 127 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers appreciate the CS6709 Expandable Cordless Handset Only for its easy setup process, allowing users to effortlessly match it with their existing systems. The expandable feature is also well-received, providing users with the flexibility to extend their phone systems as needed. Customers are pleased with the clear sound quality and compatibility with various phone models. The affordable price point makes it an excellent value for the features offered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 127 reviews
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    good

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone works good. The sound is good and was easy to set up. If you need a basic phone this is good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simplicity at it's best!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone! Needed a replacement phone that didn't have answering machine included because I have answering service with my phone provider. Originally chose a high tech, high priced phone, but returned it due to problems. Decided to try this phone and so happy I did. It was very easy to program, reception is excellent, and it does everything I need it to; simply. And the keys are perfect size (not too small, but not too big either), so I don't make mistakes when dialing numbers. I first bought the phone with one hand set, then went back for another handset. (Phone extends to 4 handsets). Walla! My phone problems are gone!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Work fine and inexpensive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine with my other phone of the same type of phones

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Needed 2nd phone.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Magicjack for my phone. When internet was put in my house it was put in the back bedroom. That is where the magicjack had to be put. It plugs into the modem. So I decided to get a 2nd phone for in the living room.Best Buy had the best price on the extension. When I got it I just sat it on the old base and the ex. was updated with everything that is on the main phone. Very easy and well priced. It works great. Has great clear volume. I am very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JUST AN AWESOME PRODUCT!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I PURCHASED THIS PRODUCT FROM BEST BUY (Compton) AND I AM VERY SATISFIED WITH IT. I LOVE SHOPPING AT BEST BUY BECAUSE THIS STORE HAS ALL THE RESPECTED BRANDS & PRODUCTS THAT I USE. I WOULD DEFINITELY RECOMMEND THIS PRODUCT TO OTHERS......Q

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Good product for the cost

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a compact phone and base so it takes up very little space. The cost is good for the quality and it has all of the necessary features.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Can't beat it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service, good price, quality replacement phone. Easy connection, too.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    great replacement phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price for a quality product...has all the features of more expensive phones

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Individual Handset

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really needed another extension for my land line and little did I know that you could get individual handsets. I had been looking at a new system with enough handsets to meet my needs when I stumbled on a page that had individual handsets. Works great and saved me a bunch of money!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    excellent ratio price functionalities

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent ratio price functionalities; convinient to add more devices; great coverage

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super Easy Add on to My Home Setup!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I had added this extra set sooner! I was having to walk all the way to the only phone receiver and had I known I could add a new phone to my setup I would have bought it sooner!! It's a big difference in convenience and it took literally no time for the new phone connect!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Small and easy to handle.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is a great extension that expands the base at an affordable price. It's easy to install and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Good expansion phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with this expansion phone. Sounds good and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great inexpensive cordless handset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this cordless handset to add another phone in the house. Note this is an expansion handset, meaning you must already have a base unit that is compatible. We have had excellent service from the VTech products we already own and expect the same from this handset.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I replaced all of the phones in my home with this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a base unit to replace a phone that went bad. I liked it so much that I replaced all of the phones in my home with the system. That's a total of four phones and I only had to "program" the base phone. The rest were just copied from the base. Great System!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Easy Order Process

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Researched several retailers. Best Buy had the lowest price and quickest availability of this VTech cordless phone. Very happy with order process and pickup at local Mooresville, NC store.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good landline phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I don't like about this is that it doesn't have a flashing voicemail indicator light like my old VTech phone had.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great addition

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this expandable handset to go with our base handset. It was super easy to register with the base handset in a matter of a couple minutes max.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones were add-ons to our existing unit. They are a perfect match, pairing was incredibly easy. Would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of our phones from the original set stopped working when it got wet. This Replacements that is perfect. I just charged it on the original base and it connected to your phone instantly. Super easy not too expensive.

    I would recommend this to a friend