Main Content

Customer Ratings & Reviews

VTech - DS6621-2 DECT 6.0 Bluetooth Connect To Cell® Cordless Phone with Digital Answering System with 2 Handsets - Silver-Left_Standard

Customer rating

Rating 4.3 out of 5 stars with 751 reviews

90%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Filter:
Page 1, showing1-20 of 751 Reviews
  • Rating: 5 out of 5 stars

    Landlines can still be Relevant

    Posted
    Daddio
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Landlines have become the butt of jokes to some, but for those of us who live in rural areas where cell coverage is maginal or poor, landlines are still the most reliable and clear form of telecommunication. The VTech Connect to Cell DS6621-2 is an expandable base system that has a number of useful features beyond simple phone calls. For example it can connect to hearing aids (with compatible technology) so that the recieved caller's voice is processed through the hearing aid's circuitry processed to specific frequencies which the hearing impaired person can hear, instead of through the phone's earpiece. It also can make cell calls through Bluetooth connected cell phones using the cell phone's connection to the nearest cell tower. This means that if you live in an area where the weak cell phone connection will work near a window but not deeper into the house, you can leave the cell phone and its charger on a window sill facing the nearest cell tower and talk through the VTech Connect to Cell DS6621-2 while anywhere inside the house. These are a couple of unique features, but its also a good all-around portable landline phone as well.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Adequate if you only want two phones.

    Posted
    Sharon
    • My Best Buy® MemberMember

    I purchased this phone as my entry into connecting my cell-phones into a land-line phone. It did set up (though the blue-tooth signal is limited range in my home.) When purchasing I was assured by Best Buy salespeople - who are usually reasonably informed but apparently not about their phone system options - that additional handsets could be purchased. When attempting to do so in-store, I was first directed to a handset that was not compatible and brought it back, so this time I called V-Tech directly to purchase a handset and was told it was too "new a model" so I had to order through a store. VTech gave me a model number, which I ordered online through Best Buy, but unfortunately this (DS6501) is NOT compatible. So now, I have a second set of phones to return. In inquiring with Vtech yet again, I was given a different model # and again told I had to source that through a supplier. This time Best Buy did not show it online, and after 30 minutes of trying to connect with Best Buy by telephone, they do not have the handset. I have given up and will try to return the whole disaster and buy a Panasonic.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Not for use with cell phones

    Posted
    arlington
    • My Best Buy® MemberMember

    This VTech DS6621 says it is for use with cell phones, even perfect for cell-only families. Two problems. One, the answering machine in the base is designed to be used with landlines only, according to VTech technical service, and will not engage an incoming cell phone call under any circumstances -- including that cell-only family that does not have a landline to attach to the DS6621. The other, frequently the home base "un-pairs" itself with the cellphone. If you were not watching your cell phone when it happened, you would not know you are disconnected. Your cellphone would think it is still paired, and the base unit of the DS6621 still shows the cell line as active. Only when someone calls and you are with your cell phone and with the DS6621 base unit -- hearing one ring and the other one not ring -- would you know the DS6621 had unpaired you.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Work great, more features than needed

    Posted
    DavidBecause
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This product, a two handset wireless telephone set, was purchased for an office and does exactly as advertised. Two handsets is convenient - and actually helped to avoid running extra phone cables. That is, the base station and handset are placed near a phone jack, and the satellite unit is placed on a desk that is distant from the phone jack. Presto! A handset is needed where needed to facilitate voice communication. In a world of wireless phones, a good landline set is often overlooked. Look no further! Voice is clean and crisp, audio is of good clarity. Battery life has been good. It also features a digital answering system - but in this day and age, that is what voicemail is for. Overall, great value.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Answering system Does not work

    Posted
    Pegasus22
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I only got this be cause my internet service provider requires that I have a phone line. So I thought okay, I can utilize a second phone number and have the answering machine answer those calls. I set up the answering machine as it says in the instructions, but it does not work. I have called in from outside and it never shows a message and does not record or play back a message. I even recorded my own message, but it won't play It. When I playback my outgoing message, there is a generic man's voice, however, when I call my number, a woman's generic voice answers. It is too late to take it back now, do I'm stuck with a phone that will not work the way I intended. Do not buy this!

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    LAN Lines Still Live

    Posted
    pjpaiva
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Let's face it, only the older generation still has LAN Lines and I mean 50 years old and older. However, I upgraded my package with cable that gave me an extra perk of having a VOIP. Although, I don't use it often it's nice to have a hand held phone when your cell phone is dead or close to being without a battery charge. And the connection is clear vs breaking up and dead zones that you sometimes have in your home while on calls with your cell phone. It serves it's purpose. It does have caller ID, call forwarding and voice mail. Perfect for a split level home to. It's reasonably priced. The size is good to not too bulky so you can hide it away from guest if wanted.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    it allow to connect to two cellphone

    Posted
    fbking
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We purchased this item to have in our home so that we could hear when our cell phones rang. We don't have a landline we would often miss calls if our cell phones were on vibrate, on the charger in another room, or if we were upstairs and the phone was downstairs. We bought this and put one downstairs and one upstairs. Now, any time our phones ring, these phones ring, too! No more worrying about missing a call. Even my kids can answer the phone if they need and can't find my cell phone. Another great feature is that I can use this if my phone is on the charger. No more being chained to the wall charger!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Definitely a best buy at price point

    Posted
    JohnnyPhroogal
    • My Best Buy® MemberMember

    Purchased this cordless phone with bluetooth capability on sale for $40.99 minus my $20 certificate (paid net $20.99+ taxes) and I couldn't be happier with it. It was easy to set up right out of the box, it walks you thru setting up the date and time to setting up your answering machine the second you turn it on. Connecting two cellphones were simple and basically the same for most bluetooth equipment in pairing. No dropped calls. No issues so far. For the net price I actually paid for it, it's a steal. And after owning it now, I'd likely recommend it at full price considering it's not as expensive as it's competitors (all things being equal).

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great cordless phoned

    Posted
    Jgw1
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought these for my landline because I needed an answering machine since I removed voice mail from my phone service. This fits the bill and picks up messages. It also syncs up with my cell phone, but I haven’t figured that out yet. I do love the ability to block numbers. If I get a call, don’t recognize the number, and no message is left, I can block that number. It’s great quality for the price. Removing voice mail from my phone service more than paid for the cordless phones+answering machine.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very easy to set up

    Posted
    ProfB
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My sisters old answering machine was slowly starting not to answer calls allowing the phone to just ring. The new set is just a plug and play. We used the preprogramed recorded answer message and the operation was very easy for her to understand. This one operated very similar to the old machine. The extra units allow her to have the phone near-by at all times and even take it out into the yard (great range). I would definitely purchase it again.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great service! great phone

    Posted
    dogredd27
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I actually wasn't looking at this particular model.i came in to get batteries for existing phones, but cost was equal to replacing with new phone system. Sales person was extremely helpful & when the model I picked was discontinued he offered a better model for price of other phone. Was very happy with the deal & now that I've been using phone ,I am very happy with the performance of answering system as well as phones.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good Cordless Phone

    Posted
    robbie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The VTech cordless phone allows us to connect 2 compatible cell phones to the phone system. We needed to replace our answering system and couldn't find the exact model we previously had and this system connects perfectly with our other cordless phones. Your cell phone can only be answered from the base unit. It would be more convenient if you could also answer it from the 2nd handset since it does ring on it.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    It's just Fair

    Posted
    DoctorZ
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have had other Bluetooth connect land lines and this one is only fair. The buttons are not responsive, have to press number keys more than once. The earpiece quality is only fair. When I use the speaker function (which I use constantly on other phones), people tell me that I am breaking up and they are missing words. However, the Bluetooth function hooked up very easily.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Had this model before and chose to buy it again!

    Posted
    JayB
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Lightning struck and blew up base sets for my cordless phones. Best Buy had exactly the right replacement AND their price was better than the manufacturer's website even with their 'loyal customer' discount and BB beat all other local competitors as well AND I got free delivery w/in 3 days! Could not have dreamed of a better deal. BB had a wide variety of cordless phones to choose from but the model I had and thus replaced seems superior in quality and features offered to all the rest in that price range.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    NO HEADSET JACK

    Posted
    sskemp

    Out of necessity, I am going to have a home phone again, not because I want one. It is a requirement for online college. My only requirement for a phone was a headset jack. I read every description of every phone on the Best Buy website. This phone satisfied my requirement. It was more than I wanted to spend and comes with two handsets but I compromised. Imagine my surprise when I received the phone today and there is no headset jack. I called Best Buy customer service, they called VTech. The answer was: it has blue tooth. FIX THE DESCRIPTION!!!

    No, I would not recommend this to a friend

    • Brand response

      VTech_Support

      sskemp - Thank you for your comments. We checked the description (model DS6521-2), and we don't see where it mentions a headset jack. The model DS6671-3 comes with a completely wireless headsetVTech

  • Rating: 2 out of 5 stars

    Phone works - Bluetooth connect disappoints...

    Posted
    atomicmouse
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The phone works as any other landline unit. However, if you plan on getting this for the bluetooth feature, please consider other brands. During the 'linking' process with your phone, it gives-up and times-out too quickly. Then, ultimately fails to connect. Every time. In all of the online research, the manufacturer offers no REAL solution to this problem. Wish I would have heeded the advice of other reviewers PRIOR to purchase.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    A little disappointed

    Posted
    DCB514
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is my second VTech system. I was going for the Cell Bluetooth connect. The setup was difficult because I inserted the handset batteries before powering up the base. It would not find my cell. Once I googled and found a solution posted I disconnected everything for a few minutes and then powered up the base and then installed the handset batteries. Problem solved. There is latency in the handset keys. I am disappointed in the quality.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Master Phone Controls ALL

    Posted
    MrPrytania
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I needed a phone that would work with my land line and with my cell phone. I was tired of having the wrong phone near me at home. This phone does the trick. You can select which line you want to use at the moment either the land line or the cell phone line. A call coming in will ring the handsets. You can even download your cellphone's phone book into the handset. Nice! Voice quality is clear and bluetooth is pretty good.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Ok when it worked

    Posted
    CatHero6
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this item to help with reception for receiving interview calls at home. I followed the instructions to a T: Connected my cell phone to the base via Bluetooth, left my phone close to the base in the area of my home that had the best reception, and took my calls elsewhere on the second handset. It worked 2x when testing, but when the real calls came in, the two phones stopped ringing. Even though my cell phone never disconnected from the base via bluetooth, it still would not ring.

    No, I would not recommend this to a friend

    • Brand response

      VTech_Support

      Please call VTech tech support @ 1-800-595-9511 so we can assist you with your Connect-to-Cell issue. VTech

  • Rating: 4 out of 5 stars

    it's a phone system and it works.

    Posted
    candysfrog
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Purchased this phone because of the novelty of being able to hook into cell phone. Does not automatically bluetooth once you leave the area, so have to remember to link. Also read the instructions carefully about answering when cell phone call comes through, there is a separate button to answer with. Remember it is a phone and answering machine, and works well in that arena, Fairly simple setup if you have ever programmed one before.

    I would recommend this to a friend