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Customer Ratings & Reviews

VTech - Video Baby Monitor with (2) Cameras and 4.3" Screen - White-Front_Standard

Customer rating

Rating 4.2 out of 5 stars with 72 reviews

86%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 72 Reviews
  • Rating: 3 out of 5 stars

    Great during the day, “ok” at night

    Posted
    Kimada
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I loved that this set came with a wide angle lens as an option to put on one of the cameras. It worked out great, and wish it came with 2. Another feature I loved was that the side of the monitor has the viewing options of manual choosing a camera, patrol (video switched every couple of seconds between cameras), and split screen. However, I was disappointed with the quality of video AND audio at night. Everything was washed out and there was constant static on the monitor. We have sound machines running but that wasn’t the issue. We had bought another VTech Baby monitor system to compare and the other one did not have the poor audio issue. Unfortunately the poor audio quality was such an issue, that I had to return the item. It had great potential but the high pitch static was a deal breaker.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Good Features, If Only They Worked

    Posted
    HEMom
    • Verified PurchaserVerified Purchase

    I was excited to receive this, as I loved my previous Vtech. The features are innovative - specifically the screen and/or sound will turn off until a noise is detected by the camera, all the while still switching between cameras. Unfortunately, after a little over 2 weeks (and past the period for return, which is surprisingly short), I have been awakened multiple times by the sound of my child screaming without the screen or microphone ever detecting sound. Additionally, the picture is poor and the charging port had oxidization on it. Unfortunately, we tried to return it after 17 days and we told that we missed our return window, so looks like we'll be reaching out to Vtech.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great!

    Posted
    KDV15
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Great product. Screen has a small grid on it but picture is clear. Night mode is better than expected. Only downfall is the parent monitor charge. I only had it turned on during my daughter’s naps. She takes between 2-3, 1-2 hour naps and the monitor gave a low battery warning close to the end of her last nap of the day. Which I guess isn’t really all that bad. I like the pan and tilt function. The camera movement is silent so it doesn’t draw attention when she’s awake. Wall mounts are great and a key reason I bought this model aside from having 2 cameras. The cameras play melodies and soothing sounds, they help calm my daughter. The volume for that is adjustable. The two-way talk function is also good.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very nice cameras, but...

    Posted
    LizzyG
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I love the size of the monitor, I love the wide angle view of the cameras but it only came with 1 wide angle lens. I had to purchase an extra wide lens on VTech's website, very affordable. The settings are very detailed and specific, I like that. However, I am very disappointed because of the battery life. I used to have Levana cameras and the battery for those lasts about 18 hours on a single charge; this monitor lasts about 5 hours on a single charge, disappointing. I have to always make sure I charge it at night; unlike the Levana monitor. I would recommend this camera if parents who buy it have older toddlers that won't stay in a room by themselves for a long period of time.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very good, but it needs longer battery life

    Posted
    Hannah
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This product works very well; I use it to monitor my elderly mother. I have one camera in her bedroom and one by her bathroom. I can pan and tilt the camera to follow her around without disturbing her. Our condo is a 2BR flat, and I have no range problems.The only problem is that the screen often runs out of batteries if mother goes to the toilet too many times in one night. It definitely must be recharged daily. BTW, I purchased a second wide-angle lens from the manufacturer; the lens makes the picture a little clearer, as well as it makes monitoring an entire room easier. P.S. The zoom feature is a digital zoom, not a real zoom, so the resolution of the picture is worse when you zoom in. Not much of a feature.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Ok baby monitor; poor image

    Posted
    FLHXGuy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    As the summary suggests, the image quality is poor, and looks nothing like the advertisement on the packaging; more like a half received channel on an old UHF/VHF dial TV (how many people are going to understand what that means?!). Think pixelated, snowy and grainy. Also, the battery life on the parent unit is subpar IMO, few hours at most. So if you forget to plug it back in your hosed. Distance reception is good though. Just depends on what your priorities are and what you expect for a $200 monitor.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Product

    Posted
    TimZ
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We bought this monitor so we could have a camera in our Daughters nursery, and one pointed at her crib in our bedroom. Both cameras were easy to mount and have a good picture day and night. Also, being able to move the cameras and play music, voice or calming sound effects is a huge plus. Our house is 2 levels with a detached garage and the monitor works clearly in all areas. I have no complaints about this product.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent baby monitor

    Posted
    Vlad
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Overall, this is an excellent product. It didn’t take long to set it up - would be nice if the cameras could be used without being plugged in the charge (outlet). However, it didn’t make any problems. The parent-unit menu/buttons is quite simple and easy to use. We liked that the cameras include the temperature sensors. Pretty good quality night vision, two-way communication (speaking to a baby) was useful as well.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Worked as expected

    Posted
    Uab200
    • Verified PurchaserVerified Purchase

    New grandkids staying at our house meant we needed one of these to put the new parents at ease while the little one stayed overnight with us. I’m sure we were just lucky that our kids survived without “video surveillance” being conducted. Camera and monitor worked as expected and did not take any expertise either. We can recommend this camera but we now “need” a sleep sensor ?

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Excellent

    Posted
    Boss91
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    First off I want to mention I use to have the summer infant brand but it was cheaply made that battery goes bad fast & drop it few times only the plastic that protects the front screen pop off . I had such a bad experience hoping this 1 well fulfilled the needs of a baby monitor & yes it did but 1 think I dislike about the is the video quality other than that I can't complain! So far so go for my 1st month having it!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great for multiple kids

    Posted
    Mumof4
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    My 4 month old and 3 year old share a room and this makes it very easy to monitor both. The picture is much better quality than I had expected. I really like the two-way talking and the ability to play music. The ability to move the camera around from the main device makes it very easy to be able to view multiple angles of the room.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great product

    Posted
    Agonz
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We've had this for 5 months already. Great quality and decent two way audio. Would've love to have a wi-fi capability to see remotely but is ok because is not actually needed in my case. It moves easily and quietly to adjust the image. The zoom could be better but is not a deal breaker.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good quality, easy to use.

    Posted
    Patty
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This video baby monitor has been wonderful for me. Instead of a baby, I have a 100 year old mother to monitor. I can hear if she calls and see if she gets out of bed and moves around in her room. I feel confident knowing I can hear and see my mother day or night. Beautiful day color. Night is blurred but I can tell where she is.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good Value, Good Video

    Posted
    CJT1984
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought this for my wife so she could monitor the baby and gain some of her freedom back. She LOVES it. The camera remote has motion control to move the camera up down left or right, a microphone to talk to the baby, and much more! NOT disappointed! VERY HAPPY WIFE and VERY HAPPY LIFE!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    watching the baby

    Posted
    worker
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    We bought this for the nursery. The baby has not arrived yet, but we set it up and played around with it. It seems like it works great! We live out in the country and we like the feature of the antenna to be out in the yard and we can still watch the baby. We just heard feedback from a friend who purchased the same one and loves it!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice for Babies and Disabled Seniors

    Posted
    Lynn
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    My father has Dementia, and this allows us to monitor him at night and from other parts of the house. The only downside is it only works up to 1000 feet distance and it caused some interference with live internet streaming on Netflix but not our regular Cable TV.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    so far so good

    Posted
    Colin
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Our last monitor lasted 2 years. During that time, it routinely lost the signal from the camera. This model has a better track record so far. At this point we have only set up one of the 2 cameras but the second baby is due in a couple of weeks so we will have to set up the second then.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Good control but linking issues

    Posted
    Momviewer3
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    May have just been my house,not sure, but w had issues with the camera linking which caused audio problems and lags. Pan and tilt didnt always work but was easily fixed by turning off and back on. Picture ok but night vision was touchy

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Love the dual screen

    Posted
    Lamb407
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This works great for two kids. It let me watch both kids at nap time. It works at a long range, especially if I have to go to the laundry room on the other side of the house. I do have to charge it every day.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome Product

    Posted
    RPD164
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is a great camera system. I didn’t know if we really needed 2 cameras, but what we do is use the cameras in 2 different rooms. We also have a camper at the lake so we just take 1 camera to the lake and take the head unit with us.

    I would recommend this to a friend