Customer Ratings & Reviews
- Model:
- BBU52SV6DGW
- SKU:
- 6367019
Rating by feature
- Value
Rating 3.1 out of 5 stars
- Quality
Rating 3.3 out of 5 stars
- Ease of Use
Rating 2.9 out of 5 stars
Customers are saying
Customers commend the 52" Modern 6-Drawer Dresser for its sturdiness and beautiful design. However, some customers have expressed concerns about the dresser's assembly process and the drawers not remaining closed properly.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Assembly, Instructions
Looks good, 6 hours to build
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took my daughter and me over 6 hours to assemble the pieces. Instructions are unclear in some sections so you guess, then build, take apart, reassemble. You’ll need more glue than they provide. What assembling, pay careful attention to which holes you are affixing hardware. The hardware has holes in it for different configurations or furniture types, so it’s easy to secure it using the incorrect holes. It looks good when finished. Works as expected. Just takes a long time to put together.
No, I would not recommend this to a friend - Cons mentioned:Assembly, Drawers, Instructions
Don’t do it
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First red flag was that the instructions didn’t come in the box so I first called Best Buy who said I’d have to come return the whole 100 lb box to exchange for a box that MIGHT have the instructions. Then called walker edison and was on hold for an hour before someone was finally able to email them to me. Then took 4 hours to assemble (we’re not a ditzy couple that don’t know how to build anything). The nails they give you are way too short. The sliders for 2 of the drawers were broken so they cant close. Super wobbly as the legs aren’t built to withstand opening drawers or the weight/height of the piece overall.
No, I would not recommend this to a friendBrand response from Product Expert
Posted .Hello, Thank you for reaching out here. We apologize for the inconvenience you've experienced. If you're in need of replacement parts/hardware, please reach out to us at 877-203-2917 or at service@walkeredison.com. Our customer service team is always happy to help!
- Cons mentioned:Assembly, Instructions
Vague instructions with poor fitting parts
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This took way too long to put together and even at the last steps, we had to improvise to make it fit. The instructions and pictures were so vague. Not worth the money. But we spent so much time and made it work to ask for a refund. So here's my review of this horribly planned dresser.
No, I would not recommend this to a friendBrand response from Walker Edison
Posted .Hi Bonn, thank you for reaching out here! We are always looking to improve our products, and especially our assembly instructions. So, thank you! I am bringing this back to our Product Development team. Thank you so much for your help here, Bonn!