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Customer Ratings & Reviews

Your price for this item is $449.99

Customer reviews

Rating 4.3 out of 5 stars with 161 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the fireplace feature, citing its ability to heat a space and create a cozy atmosphere. Many appreciate the realistic flames and the warmth it provides, making it ideal for chilly mornings or evenings. The heat output is also praised for its effectiveness in warming smaller rooms. There are currently no reported negative comments about this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 161 reviews
  • Pros mentioned:
    Fireplace

    Rated 5 out of 5 stars

    Great TV console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Labor of love. Takes 2 hours to put together (I did by myself) but the finished product is sturdy and beautiful. Love how it looks below my 65" TV. Fire pit is great.

    I would recommend this to a friend
    • Brand response from Brand Expert
      Posted .

      Hi! Thank you for leaving us a review, we greatly appreciate it!

      We are glad to hear that you love your item.

      Please let us know if you need any assistance in the future.

      Thanks!

  • Rated 5 out of 5 stars

    thanks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product..! better than expectations...! TK

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could of been made better ????????????????????????????????????????????????????

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Entertainment center

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it went together pretty easy, made her happy so it made me happy

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 5 out of 5 stars

    Nice ambience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a while to put together (lots of lock screws and dowels) but worth it. Love the electric fireplace. Looks cool and heat output is just right for our lounge. It’s a sturdy product too, which is a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, bad service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, really bad service at the store terrible staff

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item for my father at Christmas, and he absolutely LOVES IT! All he does is talk about how great it is!! The heat and fire display are awesome!! The height is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cozy Fireplace

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Fireplace is so pretty and very effective!! Love it!

    I would recommend this to a friend
  • Cons mentioned:
    Quality

    Rated 2 out of 5 stars

    Entertainment System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just feel cheaply made, with cheap materials. Not happy

    No, I would not recommend this to a friend
    • Brand response from Product Expert
      Posted .

      Hi! Thank you for reaching out here. If you haven't already, please reach out to us at 877-203-2917 or at [email protected] and we would love to replace any parts if needed.

  • Rated 5 out of 5 stars

    Beautiful Piece!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful piece of furniture and easy to assemble!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy nice fireplace easy to assemble. Color is exactly as described.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Heater

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really isn’t what I expected pictures looks better tha actually is and the fire place isn’t thermostatic controlled

    No, I would not recommend this to a friend
    • Brand response from Product Expert
      Posted .

      Hi Edward, We're sorry this fireplace TV stand was less than expected. If you're in need of replacement parts, please don't hesitate to reach out to our customer service team at 877-203-2917.

  • Rated 2 out of 5 stars

    Poor product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great online, but horrible to put together and then using stickers to cover where things are. This could of been better planned out. The instructions are not clear at all. I had to take things apart to correct things. Certain sections did not align properly either, so there are gaps. By myself this took over 4 hours to put together and this is not my first time either.

    No, I would not recommend this to a friend
    • Brand response from Walker Edison
      Posted .

      Hi! Thank you for reaching out here, we're definitely always trying to improve our products, so this is incredibly helpful feedback. If you haven't already, please reach out to us at 877-203-2917 or [email protected] if you need any replacement parts. Thank you!

  • Pros mentioned:
    Fireplace

    Rated 5 out of 5 stars

    nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice peace of furniture. We enjoy the fire place and the heating element Very esthetic and enjoyable. TV and equipment are housed well!

    I would recommend this to a friend
  • Cons mentioned:
    Quality

    Rated 3 out of 5 stars

    Unhappy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box was damaged on a corner so, of course, the item was damaged as well. Item was returned on July 14th. Today, August 1, I still can’t get a pick up date, as “it is being transported to the store”!! Somewhat disappointed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fireplace

    Rated 4 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good... awesome product! Very elegant! Fireplace is a great view!!

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 4 out of 5 stars

    Nice peice of furniture

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks really nice. Assembly was long but overall it's a really nice addition to my room.

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 5 out of 5 stars

    Fireplace

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fire place heat the whole living room , I would definitely buy and recommended it to other people

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 5 out of 5 stars

    Totally Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect!! Took 2 hours to put together, absolutely beautiful and functional. It heats my entire living room.

    I would recommend this to a friend
  • Pros mentioned:
    Fireplace

    Rated 5 out of 5 stars

    Family TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my tv stand! It fix with my small living along with a nice fireplace. I’m enjoying everything I watch movies with my family.

    I would recommend this to a friend
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