Customer Ratings & Reviews

Bought this game for my nephew and he cannot stop playing. He loves it.

A great co-op game you sink hours into with a friend or two.

Packaged not damaged in all quite happy.Delivered on time

Ordered the game with two day delivery. It was delayed for no reason given. It finally arrived more than a week later. I paid for better service and did not get it. I canceled the worthless service and saved my money.

I have thoroughly enjoyed the game. Keep in mind that you need to purchase this game with online coop/ PVP in mind and not as much as the story. I say this because the campaign (single player mode) is roughly around 10 hours long on normal difficulty. The base story is fantastic! The voice acting, action, and story, make the game so much more replayable especially with friends. PVE missions (online coop) are incredibly fun. I noticed that when you play a higher difficulty you face different enemies. At one point me and my friends encountered a boss where it was nonexistent on an easier difficulty. PvP was clean and has mutliple game modes. Of course, like any online multiplayer game you will encounter annoying players on voicecomms. But after you mute them the matches get so much more entertaining. The only issue I have is with the way you connect with your friends on crossplay. I bought this for PS5 and in order to connect with my friends I would have to ask them to give me a randomized code that I would have to put in every time in order to join. The first time is fine, but if I get disconnected during a heated gunfight and I try to join in an help my friends they would be unable to give me the code again or else they'd risk failing the mission. Overall it is a fantastic game. I recommend learning the phonetic alphabet to join your friends games on crossplay. And there is more to come from the developers.

Game is great. This game is online play based. Meaning having a physical copy has no value. If severs are disconnected you have a game you can’t even play.

They used to have pre order ready DAY of release, both via shipping or pick up. The past 6 months every gsme ive gotten from them has been massively late

Game didn’t show up on day of release and isn’t schedule to arrive for several days. Customer service has no clue where it is

AMAZING GAME. Fast-paced combat, incredible atmosphere and imagining of the Warhammer universe, and a pretty good story. I enjoyed the story. It's not anything to write home, but it there are a lot of set piece moments that were awesome... the game was pure cinema. Also, the characters are very well written. The interactions between the side characters are awesome. They nailed the setting and scale of the world. The massive gothic architectures... the huge swarm of Tyranids blocking out the sky. The moment-to-moment gameplay was really fun. There wasn't really any dull moments for me in the game. It's very fast paced and requires good positioning and timing on higher difficulties. The co-op multiplayer IS AWESOME. This is an incredible co-op game if you need a game to play with friends. The full campaign is co-op, and there is another mission-based co-op mode where you can play different classes (i.e. sniper, sword & board, heavy gunner, etc). The PvP multiplayer was surprisingly very fun and polished. I think there are certain things they can add/fix, but the multiplayer is a complete package right now. Just pure fun. I HIGHLY recommend this game. Also, I recommend either playing the 1st game or watching a quick synopsis on the 1st game's story.

It’s straight to the point . Fun shooter up. Looks great on big screen in 4K or computer screen . Response to controls are perfect. It fits in the universe perfectly. The character is what you led expect no fluff or trite filler. No nonsense fun. Multiplayer works as intended. I had little to no issues with lag or match up. This really dose deliver despite the negative reviews.

One of the best games i ever played in my life. Any negative review here is fake. I am now replaying it for the second time.

Great game, with an oldschool style. If you enjoy the Gears of War series then you will definitely like this game.

When you give one star on the product because of best buy it leave a negative view on the product. Be smarter The game is great.

Refreshing to actually have a game in a videogame. Plus it's not a new age mess..... FOR THE EMPORER BROTHERS!

Whats wrong with you guys? Ive seen this so much with best buy dropping the ball but what does that have to do with the actual review of this game? Complain elsewhere and leave this section for game reviews. Make it make sense

This is a product review not a store service review

Best Buy has incredibly issues with fufiling pre-orders. It Doesnt matter if you order months before release or even a year before. Its highly disappointing that people cant trust that they will have their game inhand come release date because they didnt project the correct amount of pjyscial copies for their customers. This is a ongoing issue that needs to be addressed.

Best Buy will lose my business for this. What is the point of pre-ordering a game if they can just turn around and delay your order indefinitely? They failed to make sure they had enough stock for the day 1 release. Completely killed my excitement for the game. What a joke of a company. Can’t even deliver a simple video game.

Again screwed on a physical copy from Best Buy! At this point, I have no reason to go into the store anymore. Video game sales are the only reason I visited Best Buy. Back when they had the gamers club I would go in there and buy so much other crap because that gamer club membership gave me a reason to go to Best Buy.

Best buy used to be the place to get your new releases since day 1 . For a couple of years now the service in these stores has clearly come down .good luck getting an item on release date. I get my new videogames at target now .