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Customer reviews

Rating 3.7 out of 5 stars with 3 reviews

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67%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-3 of 3 reviews
  • Rated 5 out of 5 stars

    Great! Replaced an old wood stove with it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Sooooooo much easier than an old wood sto e....and warms us right up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    COZY FIREPLACE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS A GOOD LOOKING FIREPLACE WITH A VERY REALISTIC LOOKING FLAME EFFECT.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This is not what you get

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this fireplace and my husband went to the store to pick it up. Got home and it looked like the right one, but was wrong sku#. Dimensions were totally different too. No remote either. So knew it was wrong. Called cust. svc. and was told it was human error. They also told me that if they don't have the correct item in stock that they'll send something similar and hope you don't notice. When we returned it to the store the Mgr. was totally rude. Said that they didn't show this sku # that if we re-ordered we'd probably get the incorrect one again. So, is this false advertisement, bait and switch. Very dissatisfied and will never do business with them again.

    No, I would not recommend this to a friend
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