Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 29247 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.4 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize the Washer Install service for its overall performance, installation speed, capacity, and acceptable noise level. However, some customers have reported issues with leveling and balance of the machine after installation. Other less frequent issues include problems with hose connections, occasional damage during installation, and missing connectivity hoses. Overall, the majority of customers seem satisfied with the Washer Install service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 29,247 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great installation service.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The work was done fast and efficiently. The installer actually moved the position of the new units to make it as efficient as possible.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great install

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was done quick and my equipment works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, excellent job. So pleasant and knowledgeable. Very thoughtful of the property and demonstrated the operation of the washer explaining everything. Great installers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Delivery/Installation

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and installation went quick and fast, here and gone within 25 minutes. On side bar very frustrated that was given a window 12 noon -4pm and had to call customer service 3x to see if coming. Finally showed up 8:30pm.

    I would recommend this to a friend
  • Cons mentioned:
    Balance

    Rated 4 out of 5 stars

    One glitch but Best Buy immediately fixed it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation overall was excellent. However, the installers did not tighten the lock nuts on the feet so after a couple loads the washer feet unscrewed and the washer moved considerably. One call to Best Buy and they came out immediately and properly locked the feet on both the washer and dryer.

    I would recommend this to a friend
  • Cons mentioned:
    Leveling

    Rated 4 out of 5 stars

    Ok Service.....

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install went ok, machine was not totally level. Easy enough to fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Best Buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were VERY helpful i was about to have back surgery and i couldn't move the old washer out and they had no problem moving it out for me. They hooked it up and ran a short wash if you will to make sure it didn't leak or any problems, thank you so much for all your help. I would recommend Best Buy over Lowes any day (and i have) due to the fact that Lowes hardly ever has anything in stock, and they pre sale so it might take 3 months to get what you want. And Best Buy usually only takes 1 week if they dont have it in stock!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Installed well and quickly.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed well and quickly. Delivery, install and haul away each costs separately.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time. The install was done quickly and correctly the first time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    washing machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine was excellent. The service to install it was painless, took him 30 minutes to get it off the truck and installed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderful crew and service provided

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great professional installers who came and took away my old washing machine and installed my new one. Very communicative about arrival time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Keep this crew

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best delivery/installation I have ever had and I have had a lot of them. Crew was on time and called me 3 times on the way with updates. They were careful, polite and answered all my questions with knowledge and patience. I have been in sales and management for over 30 years and I was impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer install

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gentleman who arrived were efficient. Looked out for the corners so they wouldn’t bang the walls and were very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Professional installers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very nice, and knew what they were doing. Only took 15 mins.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great and did not damage our machine bringing it into the house or installing. It took them a while to figure out how to turn on the machine to do a test as required.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent delivery&install of new GE Profile W&D

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great delivering and installing all the necessary items for our new GE Profile washer and dryer. The laundry room is on the 3rd story and they did a great job setting everything up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Washer Install

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were quick, efficient and courteous. They did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    5 stars all the way

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gentlemen got that appliance into a right space without complaint or damage. 5 starts at the way.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Titled "please note"

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer installation very satisfactory- BUT my current plea for help with my refrig is VERY dissatisfactory. Ice maker broken / unit building up ice-- I have Total Tech but hear you have no refrig person? Is this MY fault?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew was excellent with communication, on time arrival, and installation. They made is painless and easy.

    I would recommend this to a friend
Sponsored