Customer Ratings & Reviews

I can get by pretty well on my own, but when it comes to appliances, I rely on the know how of the pros. I am so glad that BB offers installation. Their people are knowledgeable and so polite. I have used this service every time I have made a big ticket purchase! They also test the unit to make sure everything is working correctly. I sincerely appreciate BB!

Delivery was on time, install was fast, professional, and correct. Worth every penny.

This is my first washer. I must say I am impressed with it’s simple & efficient operation. It is very quiet & does not use a lot of water. I also love the many wash options that it offers. This is a great brand!

I had an installation which was seamless and tidy. They were polite, efficient and even handed me my stainless steel fill hoses and told me I could return them to get the money back. This, since my original stainless steel hoses (from 6 years ago) were still in perfect condition. How considerate!

The gentleman that installed my washer are wonderful. They were in communication throughout the day to keep updated when they would be here. It was nice that I didn’t have to sit around wondering all day. They were polite, professional and quick. Made sure to tell me if I had any issues to call.

Great capacity, everything works perfect so far, totally recommend!

Manny and his helper were excellent. On time. Very professional. Efficient. Knowledgeable. Careful not to hit or scratch surrounding walls or fixtures. Spent extra time with my elderly mother to give overview of washer operation. Fully installed washer, set-up, ran test cycle and checked for leaks. Hauled old unit away and packaging of new item. Huge plus! AWESOME SERVICE! Thanks Manny!

The delivery guys did a great job delivering and installing. They took great care to not scratch our hardwood floor. They made sure that the washer and dryer work, and even help me put the laundry room door back. Without his help, I would have a hard time doing it by myself.

Washer Unit is wonderful, but install was not great. Geek Squad had found an outlet connection issue post install but failed to communucate it at all until after the fact. Any possible adjustments were refused by the workers. At least the installation of the other components were adequate.

Great product! Great customer service! Perfect for a apartment!

The delivery team was awesome! They did everything right, made sure the machine was working and went above and beyond to help us. Leroy called me when they were on their way and they arrived at the expected time. They parked in the street and carried the washer up the driveway and into the house. Installation went well and the test wash worked. Leroy checked to make sure all the connections were good and not leaking. He even gave us a pro-tip for sliding the washer without damaging the floor! We are already washing our first load.

Every job means installing every part and delivering customer satisfaction! You definitely did that and went above and beyond! Thank You BestBuy delivery drivers and installers! Washer and dryer installation happened so fast. And they went above and beyond their help Passionate about their jobs too. Both of them!

Washer install was great, guys were friendly, installed on 2nd floor no problem. Wore booties over their shoes. Didn't scratch wall or anything and installed fast. And even explained how to work all the settings!

Great fast service tec very friendly helpful knowledge

The guys were very professional in the removal & install of my washer. Based on the design of my laundry room & the style of waaher removed vs install the placed it on the opposite side, making the new dryer more accessible. The installers explained every move they were making, moved the items without hitting/damaging walls/furniture.

The guys were absolutely amazing! In and out and showed me how it works and all! Couldn't be happier

Very professional delivery as well as installing my washer works great happy with my

Installers were outstanding in all regards. Polite and personable and the installation was fast and flawless. This was a real plus and makes me lean to Best Buy for future needs.

I was very pleased with the installation. The young men were professional, personable, and explained things every step of the way. I wouldn't mind Best Buy sending them again for other major purchases!

First one was delivered and had an issue with it. They replaced it the very next day. Since then, the machine has worked flawlessly