Customer Ratings & Reviews

First one was delivered and had an issue with it. They replaced it the very next day. Since then, the machine has worked flawlessly

Great install team. Fast, reliable, don’t damage anything bringing washer or dryer into house. Best install ever

Installers were outstanding in all regards. Polite and personable and the installation was fast and flawless. This was a real plus and makes me lean to Best Buy for future needs.

Today was a great day! Toby took his time to install my new washer dryer and level my Stylist. He was totally professional concerned thoughtful and walked me through his process. He made sure I was totally SATISFIED THIS TIME! I recommend Toby!

The team arrived as scheduled and were polite, professional, and appropriate. I felt very comfortable with them and was happy with their install.

The last team of installers led by Phil, were able to resolve the issue resulting from the first installation of the Samsung washer and dryer. I am so impressed with their professional service, going above and beyond, to resolve the installation issue, rather than just switching the equipment

Very helpful and knowledgeable they had the job done in about 45 minutes from start to finish.

I love my LG WASHER. The installation went more smoothly than I could have imagined. The technicians were ver knowledgeable, friendly, and efficient! Thank you for an outstanding product and equally great installation and support!

Guys were early which was great! They were extremely respectful of our home and took time to be careful. They were incredibly nice/friendly.

This install was fast and the geek squad worked diligently would highly recommend!

The guys that delivered the washer were very nice and prompt. They installed the washer in the same location where the old one was and hooked everything up. I was given a brief demonstration. After they left I read the manual and put in the first load. As the tub was filling I noticed water leaking on the floor under the washer. I immediately shut it off. Knowing I was not going to get any service late on a Friday I pulled the washer out from the wall and checked the hose connections. They were fine. Further inspection showed the water leaking from a back corner. I removed the back panel and found a small plastic hose attached to the drum. The clamp for this hose had been installed incorrectly and had pinched the hose causing a split. I am fairly handy with most tasks so I removed the hose, cut off the split portion and reinstalled it, clamping it properly. The washer works perfectly. I would suggest the installers run a full load, even a quick wash, before leaving. Hopefully this isn’t a sign of more problems to come with this washer.

Installers were timely, respectful of property, & were able to answer questions. The LG washer & dryer are very quiet. I have installed the LG app but i rarely use it. I do however like that it does alert you when a cycle is done in case im busy in another part of the house. Ive used several of the different wash modes & i would say that im confident that my clothes are clean!

Professional installation by experienced installers. Relatively quick. No issues to report.

So far so good we'll see ? Although It would have been nice if The salesman remembered my name. Since I bought 5 major High-end appliances from best buy. One of the appliances was for another home And the delivery supervisor didn't want to disassemble the doors. So we had to Settle for a smaller frigerator The rest of our life Or the Frigerator's life. Oh they have customer service. But don't expect customer care. It's sad because the bottle neck always Starts from the top. You can see in the employee's eyes. And personnel turnover.

Love this washer and dryer. Very clean installation. Washes fast and drys faster.

Installers were excellent. Informative and tested machine prior to leaving . Easy installation and recommendations

Installed over six months ago, has been working flawlessly all this time.

The installation was very fast and easy. The assembly men were very polite and professional.

The two guys were amazingly professional. They finished the job in a blink of an eye. It's like they were created for such jobs. I wish they send them to install my refrigerator at my other property.

Highly recommend this washed works like a pro great performance great price