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Customer reviews

Rating 4.4 out of 5 stars with 28944 reviews

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Rating by feature

  • Service

    Rating 4.4 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 28,944 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gray washer and dryer.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer and dryer. Very clean installation. Washes fast and drys faster.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review of LG clothes washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my LG WASHER. The installation went more smoothly than I could have imagined. The technicians were ver knowledgeable, friendly, and efficient! Thank you for an outstanding product and equally great installation and support!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great installation, no problem.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed over six months ago, has been working flawlessly all this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install of laundry machines

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were fast and did an awesome job. No leaks! Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I recommend to any friend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this washed works like a pro great performance great price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Washer Install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were excellent. Informative and tested machine prior to leaving . Easy installation and recommendations

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Very good experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was very fast and easy. The assembly men were very polite and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hi for my wife's Work station Before the divorce.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good we'll see ? Although It would have been nice if The salesman remembered my name. Since I bought 5 major High-end appliances from best buy. One of the appliances was for another home And the delivery supervisor didn't want to disassemble the doors. So we had to Settle for a smaller frigerator The rest of our life Or the Frigerator's life. Oh they have customer service. But don't expect customer care. It's sad because the bottle neck always Starts from the top. You can see in the employee's eyes. And personnel turnover.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG for the win!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were timely, respectful of property, & were able to answer questions. The LG washer & dryer are very quiet. I have installed the LG app but i rarely use it. I do however like that it does alert you when a cycle is done in case im busy in another part of the house. Ive used several of the different wash modes & i would say that im confident that my clothes are clean!

    I would recommend this to a friend
  • Cons mentioned:
    Hose connection

    Rated 3 out of 5 stars

    Need to check operation completely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that delivered the washer were very nice and prompt. They installed the washer in the same location where the old one was and hooked everything up. I was given a brief demonstration. After they left I read the manual and put in the first load. As the tub was filling I noticed water leaking on the floor under the washer. I immediately shut it off. Knowing I was not going to get any service late on a Friday I pulled the washer out from the wall and checked the hose connections. They were fine. Further inspection showed the water leaking from a back corner. I removed the back panel and found a small plastic hose attached to the drum. The clamp for this hose had been installed incorrectly and had pinched the hose causing a split. I am fairly handy with most tasks so I removed the hose, cut off the split portion and reinstalled it, clamping it properly. The washer works perfectly. I would suggest the installers run a full load, even a quick wash, before leaving. Hopefully this isn’t a sign of more problems to come with this washer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 4 out of 5 stars

    Installation: excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation by experienced installers. Relatively quick. No issues to report.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Amazing service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys were amazingly professional. They finished the job in a blink of an eye. It's like they were created for such jobs. I wish they send them to install my refrigerator at my other property.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did what was expected. Professional, understanding,

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Maytag washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maytag washer is huge and is very deep. Can be used with a big family. We have a back scratcher hanging so my short daughter can get the clothes at the bottom. Lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Isreal was not able to instal completely due to discovering a leak in the hot water valve. For this I am very grateful he found the leak. We did not know was there. He was able to show my son how to balance the washer. That was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was scheduled quickly and accurately. They provided a 4 hour window and showed up an hour into it. They called ~30 min prior to arrival. They quickly and cleanly removed the old applicance and installed the new one. They confirmed the new one operated properly before departing. Quick, clean, professional and efficient. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great GE washer and dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great front loader. The dryer is awesome and fast to dry. The washer is fairly quiet and Love the Venting feature. My only complaint is that the washer is a few shades darker than the dryer. Not a deal breaker but come on GE! Thank you Geek Squad for being on time, making sure both were working properly with no leaks, and especially for wearing a mask! Pros all the way.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great work from the Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was right on time! They rolled in and unloaded my washer and hooked it up, tested and balanced it very quickly. They didn't bump my walls or door frames!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fine product, issues with install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I had a lot of issues - they had to leave the first time because the dryer outlet was the wrong type. When they came back to install days later, there was a miscommunication and the units were supposed to be delivered but they thought it was just an install. So, days later, they came back, and the stacking kit was missing, but their supervisor came thru. I found a big scratch and dent a few days after install that I didn’t see before - probably from being moved around the warehouse so many times. The installation techs were great, but overall, not a good experience. However, customer service made it right by taking 20% off the washer unit for the dent/scratch.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were excellent and knew what they were doing

    I would recommend this to a friend
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