Customer Ratings & Reviews

Washer Install

SKU:: 5246401

User rating, 4.4 out of 5 stars with 28946 reviews.

Highly rated by customers for:

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Customer reviews

Service
Rating 4.4 out of 5 stars
Professionalism
Rating 4.4 out of 5 stars
Expertise
Rating 4.4 out of 5 stars

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86%would recommend to a friend

Show only Verified Purchases (28,465)

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

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Page 23 Showing 441-460 of 28,946 reviews

Rated 1 out of 5 stars
Installation not completed
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Posted 2 years ago. Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This service was never completed the delivery drive said that someone else would come out and complete the installation
I would recommend this to a friend
Rated 1 out of 5 stars
Install caused a leak
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Posted 3 years ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The installer over tightened the washer line and cracked our hot water line causing a massive leak in our home. We had to file an insurance claim.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Poor customer service
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Posted 3 years ago. Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The installer started the machine and left with it running I didn’t see it was not okay until he left. The machine would not drain
No, I would not recommend this to a friend
Rated 1 out of 5 stars
bad service
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Posted 8 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
first deliver guy name mario, he said he cant install the washer while dryer is not here. Second guy delivered the dryer said his job is only to deliver dryer. my washer and dryer sitting in garage. online is showing installation complete! wtf
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Bad installation
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Posted 4 years ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They need to return and install properly the dryer, seems the parts do not fit the hose connection. Im sure they notice the issue, but they said nothing.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Misaligned
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Posted 4 years ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It was misaligned and makes a lot of vibration. They were in a rush due to the holidays make sure they show you it is properly leveled before they leave.
No, I would not recommend this to a friend
- Brand response from GeekSquadSupport
  Posted 4 years ago.
  We appreciate your feedback. We expect our Agents to offer exceptional service and communication. We do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Horrible install service
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Posted 3 years ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Horrible service for washer and dryer. This is how they installed it and they moved the dryer over it so I wouldn’t notice.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Nonexistent installation
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Posted 4 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not even on the 5th try could the Geek Squad complete the installation. Bonus: the trip hazard left on my garage floor. Yippee!!!!!!!
No, I would not recommend this to a friend
Rated 1 out of 5 stars
NO INSTALLATION
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Posted 2 years ago. Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This item was not installed. It was simply left in my garage. VERY Disappointed
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Defective installation
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Posted 3 years ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ran one cycle. Washer was vibrating immensely. Washer was very un level. The drain hose was not secured correctly.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
-.-“
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Posted 4 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Washer was scratched during installation pretty upset to have spent so much money just for it to get scratched because someone wasn’t careful.
No, I would not recommend this to a friend
- Brand response from GeekSquadSupport
  Posted 4 years ago.
  We appreciate your feedback. We expect our Agents to offer exceptional service and communication. We do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Owner
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Posted 2 years ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The door opens the incorrect way and the installer did not correct
I would recommend this to a friend
Rated 1 out of 5 stars
Careless Installation
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Posted 5 years ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Installers damage my walls while installing washer and dryer. Then when I returned the pedestal they did it again and scratch the washer.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
horrible
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Posted 3 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
horrible installers. they didnt want work amd scratched my brand new expensive washer amd dryer
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Awful service
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Posted 3 years ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Horrible washed delivered with a Dent in it!!!!!!! And to think I paid full price for it!!!!
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Installer broke my floor
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Posted 3 years ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The installer broke my new house floor and they didn’t installed at all .
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Need more training
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Posted 4 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Terrible service! Delivery drivers rude and not professional at all.scratch dryer door.
No, I would not recommend this to a friend
- Brand response from GeekSquadSupport
  Posted 4 years ago.
  We appreciate your feedback. We expect our Agents to offer exceptional service and communication. We do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We hope you give us another opportunity to better serve you in the future.
Rated 1 out of 5 stars
Self Explanatory
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Posted 3 years ago. Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Items dropped off but not installed. Very inexcusable
No, I would not recommend this to a friend
Rated 1 out of 5 stars
bad delivery
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Posted 4 years ago. Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
terrible was not installed even although it was paid for
No, I would not recommend this to a friend
Rated 1 out of 5 stars
They did not do it
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Posted 5 years ago. Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I moved old washer myself and they would not install
No, I would not recommend this to a friend