Customer Ratings & Reviews

Great front loader. The dryer is awesome and fast to dry. The washer is fairly quiet and Love the Venting feature. My only complaint is that the washer is a few shades darker than the dryer. Not a deal breaker but come on GE! Thank you Geek Squad for being on time, making sure both were working properly with no leaks, and especially for wearing a mask! Pros all the way.

Unfortunately I had a lot of issues - they had to leave the first time because the dryer outlet was the wrong type. When they came back to install days later, there was a miscommunication and the units were supposed to be delivered but they thought it was just an install. So, days later, they came back, and the stacking kit was missing, but their supervisor came thru. I found a big scratch and dent a few days after install that I didn’t see before - probably from being moved around the warehouse so many times. The installation techs were great, but overall, not a good experience. However, customer service made it right by taking 20% off the washer unit for the dent/scratch.

Maytag washer is huge and is very deep. Can be used with a big family. We have a back scratcher hanging so my short daughter can get the clothes at the bottom. Lol

The Geek Squad was right on time! They rolled in and unloaded my washer and hooked it up, tested and balanced it very quickly. They didn't bump my walls or door frames!

great job and the guys were fast very professional cleaned up after them self's

Did what was expected. Professional, understanding,

At the end of the day, the installation worked...but, the tech was very messy and he left without turning the water on. Not a huge deal, but sort of lazy in my opinion.

The first time I got the installers to come out, they did not want to take off the hoses since they said they were old and they might have broken. I had to take them off and when they came back, they quickly took off the old one and replaced it with the new one. it was fast and no problems the second time.

Install was scheduled quickly and accurately. They provided a 4 hour window and showed up an hour into it. They called ~30 min prior to arrival. They quickly and cleanly removed the old applicance and installed the new one. They confirmed the new one operated properly before departing. Quick, clean, professional and efficient. Highly recommend.

The installers were excellent and knew what they were doing

Highly recommend purchasing from Best Buy. The installation was worry free and explained use, too

Isreal was not able to instal completely due to discovering a leak in the hot water valve. For this I am very grateful he found the leak. We did not know was there. He was able to show my son how to balance the washer. That was very helpful.

I couldn’t be more satisfied with the way Best Buy handled this purchase. I made the error of ordering the wrong pedestals for my washer and dryer and they were replaced and installed almost immediately with the correct ones. The courtesies extended by the delivery/installers were outstanding.

Washer was installed quickly and smoothly, highly recommend

The guys were fast and did an awesome job. No leaks! Thank you.

Fast & efficient way of getting the washer installed, they even had extra parts on their truck when they were needed

Washer install was so professional and amazing. They gave me tons of tips on extending the life of my washer and dryer too.

Everything i recieved is exactly what i wanted and the people who installed it were helpful and kind

Installers were quick to haul away old and install new washer dryer. Any questions were answered. I didn’t get a notification the day before on what frame time they would arrive. The installer did call me 15 mins prior to arrival. And I received a notification that installers were on the way from Best Buy 30 mins after they were already working.

The washer was installed without any issues after we waited for a second one to arrive four days later because the first washer was damaged out of the box.