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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 61 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers consistently note the extended battery life of the 16' Charging Cable for Arlo Pro and Arlo Pro 2, with many users expressing appreciation for not having to charge their batteries as frequently. The extra-long length of the cable is also well-received, with customers describing it as "super long" and convenient. However, some customers have experienced compatibility issues, reporting that other charging cables do not work with their devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 61 reviews
  • Rated 5 out of 5 stars

    Power

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I have mine outside to power my Arlo Pro 2, so I don't need to charge my battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for something that was water and weather proof and that wat I could I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect flat cords

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional performance with great design for easy installation into small spaces.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charging cable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say about a charging cord although it is nice to have the extended length.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger works just as well as the Arlo charger and is reasonably priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Can’t live without it. Would buy again without question.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps the charge and connection. Works as advertised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Please pay attention to compatibility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Arlo are not the Pro or Pro 2, so I had to return these.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A/C cable for Arlo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this for my Arlo camera. It does not work to provide continuous power. I have rechargeable battery now

    No, I would not recommend this to a friend
    • Brand response from Wasserstein Team
      Posted .

      Hi,

      We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email and we will resolve the issue.

      Best regards,
      Your Wasserstein Customer Service Champions

  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Arlo cord

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product didn’t work. It is plugged up but won’t charge the battery. Don’t get it.

    No, I would not recommend this to a friend
    • Brand response from Wasserstein Team
      Posted .

      Hi,

      We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email and we will resolve the issue.

      Best regards,
      Your Wasserstein Customer Service Champions

  • Rated 2 out of 5 stars

    Charging cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these charging cables for my Arlo Pro not that bad of a wire but has some faults to it I’m not sure if I would recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk: 2 of the 3 cables failed within months.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought Wasserstein made good cables, but I'm totally disappointed with these. I purchased three of these, and two of them failed within months. These two were in two separate installations, and both failures caused extensive rework to install replacement cables. I would not recommend these cables.

    No, I would not recommend this to a friend
    • Brand response from Wasserstein Team
      Posted .

      Hi,

      We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email and we will resolve the issue.

      Best regards,
      Your Wasserstein Customer Service Champions

  • Rated 1 out of 5 stars

    Do not buy it does not work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really sad that arlo makes it where you could only use there cords, and I even have Arlo cords and they stop working & you Can’t get none on the website and when you try to buy alternative they will never work this cord/brand did not work for me my cameras did not recognize them. Waste of time

    No, I would not recommend this to a friend
    • Brand response from Wasserstein Team
      Posted .

      Hi,

      We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email and we will resolve the issue.

      Best regards,
      Your Wasserstein Customer Service Champions

  • Rated 1 out of 5 stars

    Didn’t work waste of time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really sad that arlo makes it where you could only use there cords, and I even have Arlo cords and they stop working & you Can’t get none on the website and when you try to buy alternative they will never work this cord/brand did not work for me my cameras did not recognize them. Waste of time

    No, I would not recommend this to a friend
    • Brand response from Wasserstein Team
      Posted .

      Hi,

      We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email and we will resolve the issue.

      Best regards,
      Your Wasserstein Customer Service Champions

  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    arlo cable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not work, it fits but does not charge arlo

    No, I would not recommend this to a friend
    • Brand response from Wasserstein Team
      Posted .

      Hi,

      We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email and we will resolve the issue.

      Best regards,
      Your Wasserstein Customer Service Champions

  • Rated 1 out of 5 stars

    Cheaply made

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a piece of junk, it’s so hard to plug into camera, I’ve literally used it very occasionally, it’s only 3 months old & it completely frayed part of the pin end was stuck in my camera, I had to remove it with pliers. Save your money & get something better quality.

    No, I would not recommend this to a friend
    • Brand response from Wasserstein Team
      Posted .

      Hi,

      We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email and we will resolve the issue.

      Best regards,
      Your Wasserstein Customer Service Champions

  • Rated 1 out of 5 stars

    Spend the money buy the arlo

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This adapter does not last the ends fall off the same way the solar panels drain your camera battery wasserstein is cheaper in price and the product is cheap in quality

    No, I would not recommend this to a friend
    • Brand response from Wasserstein Team
      Posted .

      Hi,

      We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email and we will resolve the issue.

      Best regards,
      Your Wasserstein Customer Service Champions

  • Rated 1 out of 5 stars

    arlo says the charging cord is not compatible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    arlo says the charging cord is not compatible arlo says the charging cord is not compatible arlo says the charging cord is not compatible

    No, I would not recommend this to a friend
    • Brand response from Wasserstein Team
      Posted .

      Hi,

      We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email and we will resolve the issue.

      Best regards,
      Your Wasserstein Customer Service Champions

  • Pros mentioned:
    Battery life, Quality

    Rated 5 out of 5 stars

    Performs as promised

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed! I now no longer have to take down the camera every time just to charge the battery. Great product and very well made.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Good design

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality in combination with thoughtful design – the head of the cable fits tightly into the camera to prevent water from entering the camera.

    I would recommend this to a friend
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