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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 104 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are delighted by the long cord length of the Power Adapter for Arlo Pro & Arlo Pro 2, finding it sufficient for continuous charging or convenient placement. However, some customers reported issues with the adapter's charging functionality, including instances where the adapter failed to charge the camera or provided insufficient feedback during connection. The adapter's reliability in providing power to the camera is a point of concern for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-104 of 104 reviews
  • Rated 1 out of 5 stars

    Wasserstein charger fir arlo pro2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for about 7days when stop working. tested my arlo Pro2 with my other charger and it works.

    No, I would not recommend this to a friend
    • Brand response from Wasserstein Team
      Posted .

      Hi,

      We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email and we will resolve the issue.

      Best regards,
      Your Wasserstein Customer Service Champions

  • Rated 2 out of 5 stars

    Worked for a while.....

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this charger for 5 months, to the day (purchase to this review.) I should have paid for the 2 year extended warranty. Because I started getting "charging fault" warnings within the first few weeks of use. But a simple unplugging and plugging back in, the wall, and sometimes from camera itself, would take care of it.. for a while. Now it doesn't matter how often it is unplugged and plugged back in, it won't charge properly. In full disclosure, I did buy another one, just a month and a half ago, (due to the low price) and that one seems to be working better than this one, only 2 "faults" in these 6 weeks.

    No, I would not recommend this to a friend
    • Brand response from Wasserstein Team
      Posted .

      Hi,

      We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email and we will resolve the issue.

      Best regards,
      Your Wasserstein Customer Service Champions

  • Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good look and useful. I would recommend this to my friends.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not compatible with my Arlo Pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After waiting a month for the official replacement power supply, only to be told THEN that it might be sent by the end of September, I canceled that order and decided to try these. First of all, this charger is not a typical USB charger. The cable is hardwired to the charger, you cannot remove it. After trying for 5 minutes to plug it into the camera, I finally got it in. The weatherproof connector is a pain! After finally getting it plugged in, the Arlo app reported that the charger was not compatible. I ordered two, and they are going to be returned. So disappointed!

    No, I would not recommend this to a friend
    • Brand response from Wasserstein Team
      Posted .

      Hi,

      We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email and we will resolve the issue.

      Best regards,
      Your Wasserstein Customer Service Champions

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