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Customer Ratings & Reviews

Customer reviews

Rating 3.3 out of 5 stars with 97 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

59%would recommend to a friend

Customers are saying

Customers are enthusiastic about the extended battery life and ease of installation of this solar panel for Arlo cameras. Many found setup quick and straightforward. However, some users experienced issues with compatibility and charging, reporting instances where the panel failed to charge their cameras or displayed incompatibility messages within the Arlo app. A few users noted that charging performance may be affected by temperature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 97 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Satisfactory performance even with bad weather

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This solar panel began working as soon as it was connected and is doing a great job of keeping an Arlo camera battery charged. The weather has been continually cloudy and rainy but there is just enough sunshine for the solar panel to perform. This is a replacement for the Arlo panel that became flooded with water after two years, so I'm hoping this one lasts longer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for charging the Arlo cameras and it's pretty quick and easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install took 10 min. Great product slim can’t see it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Useless solar panel charger - does not work.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy the Wasserstein solar panel for my Arlo Pro 2 cameras since BestBuy does not sell the compatible Arlo brand versions. This solar panel does not work - in fact it drains the battery much faster than without it, rendering it useless. My camera drained 100% of its battery in 2 days when hooked up to the solar panel - normally it would take 2-3 weeks without it. Don't bother purchasing. Others have provided similar reviews but I decided to try it out anyway and ultimately they were right.

    No, I would not recommend this to a friend
    • Brand response from Wasserstein Team
      Posted .

      Hi, We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. 1. The Solar Panel is consistently in direct sunlight. It can absorb the most solar energy when it is in full sunlight for as much of the day as possible. The Solar Panel harvests energy from the sun to charge a connected Arlo camera.
      2. Make sure that your solar panel is pointed toward the sun and is not obstructed by trees, buildings, or other obstacles.
      3. Sudden changes in temperature may affect your Solar Panel’s charging abilities.
      4. The USB charging cable is snugly connected to your camera.
      5. The batteries have been fully charged to 100% before being connected to the solar panel.
      6. Please take note that the Solar Panel is designed to keep your Arlo camera’s battery fully charged but heavy usage of your camera can drain the camera battery faster than the solar panel can recharge it.

      Additionally, because of Arlo’s firmware updates, you will need to update to the latest APP to see the screenshot to show the solar panel is charging.

      If this does not resolve your issue, please get in touch with us via email at [email protected] and we will resolve the issue. Best regards, Your Wasserstein Customer Success Team

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Work Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited for 1+ month before actually posting a review in order to be fair. Prior to buying I noticed it had mixed reviews but I have to say that so far they have worked great and I no longer have to work about having to charge the cameras every week. I would give these a shot if you are looking to save some money.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    solar pannel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far works well no problem installing good direction

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 2 out of 5 stars

    Solar charger

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did not charge my Arlo Pro 2 camera. I tried several times. It has full sun. Couldn't get it to charge.

    No, I would not recommend this to a friend
    • Brand response from Wasserstein Team
      Posted .

      Hi,

      We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email and we will resolve the issue.

      Best regards,
      Your Wasserstein Customer Service Champions

  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Disappointing drained battery.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this a month ago set up was easy, but since day 1 when I plugged it in it showed it was charging with the symbol and it’s in the sun and every day all it did was drain my camera battery until last week when it completely died. Very inconvenient as I bought this to not have to worry about climbing a ladder to plug in a extension cord and charge it from a outlet.

    No, I would not recommend this to a friend
    • Brand response from Wasserstein Team
      Posted .

      Hi,

      We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email at [email protected] and we will resolve the issue.

      Best regards,
      Your Wasserstein Customer Success Team

  • Rated 3 out of 5 stars

    Not charging as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not charging my camera battery. Connected to camera for a week. Battery started at 70% and down to 25% after a week?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It was a mistake to bought this one.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it made the battery on the camera dead. Return to Best Buy in 2 days. Not recommended anyone .

    No, I would not recommend this to a friend
    • Brand response from Wasserstein Team
      Posted .

      Hi. We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email at [email protected] and we will resolve the issue. Best regards, Your Wasserstein Customer Success Team

  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Only extends the life of battery.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It only extends the battery life but it wont charge the battery. Would not recommend.

    No, I would not recommend this to a friend
    • Brand response from Wasserstein Team
      Posted .

      Hi,

      We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email at [email protected] and we will resolve the issue.

      Best regards,
      Your Wasserstein Customer Success Team

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great solar panel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this solar panel because I was tired of taking down the camera and charging it all the time but now the solar panel charges it well and I have a peaceful mind

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install. Keeps battery charged. Saves me from having to recharge the battery manually since I don't have an electric outlet near the Arlo camera

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    easy install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mount on this model is easier to install than previous model. The solar panel keeps my camera charged even though camera is activated several times a day.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased for an Aro Pro 2 security camera that we installed outside. Electric was not available so this was a nice addition to the camera. I no longer have to concern myself with removing and charging the battery.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Still have to charge battery

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this panel on the shady side of my house and find that I still have to charge the Arlo camera but not as frequently.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Waste of Money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this solar panel as an alternative to the actual Arlo panel and that was a bad idea. The other brand charged for one day maybe two and I only had it for a week. I’m very disappointed and they should be pulled from shelves. I didn’t think saving money I would lose quality.

    No, I would not recommend this to a friend
    • Brand response from Wasserstein Team
      Posted .

      Hi,

      We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email and we will resolve the issue.

      Best regards,
      Your Wasserstein Customer Service Champions

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Solar Panel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well as expected. The camera is constantly being charged by the sun which is awesome, so now we don't have to climb up a ladder to recharge the camera.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Not for Arlo Go!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This solar panel will NOT charge Arlo Go! I bought two of them and neither would charge my Arlo Go but both do charge my Arlo Pro's. It seems to be a sturdy, good device for regular charging of other devices but because it will not charge an Arlo Go I have to give it a low ranking...

    No, I would not recommend this to a friend
    • Brand response from Wasserstein Team
      Posted .

      Thank you for reaching out to us. We are sorry to hear about your experience with the recent order. Please ensure you have done the following:

      1. The Solar Panel is consistently in direct sunlight. It can absorb the most solar energy when it is in full sunlight for as much of the day as possible. The Solar Panel harvests energy from the sun to charge a connected Arlo camera.
      2. Make sure that your solar panel is pointed toward the sun and is not obstructed by trees, buildings, or other obstacles.
      3. Sudden changes in temperature may affect your Solar Panel’s charging abilities.
      4. The USB charging cable is snugly connected to your camera.
      5. The batteries have been fully charged to 100% before being connected to the solar panel.
      6. Please take note that the Solar Panel is designed to keep your Arlo camera’s battery fully charged but heavy usage of your camera can drain the camera battery faster than the solar panel can recharge it.

      Additionally, because of Arlo’s firmware updates, you will need to update to the latest APP to see the screenshot to show the solar panel is charging.

      If this does not resolve your issue, kindly let us know.
      Thank you for your patience and understanding.

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Solar Panel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have Arlo cameras this solar panel is needed, in my opinion. You do not need to change batteries, camera is always ready.

    I would recommend this to a friend
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