Customer Ratings & Reviews
- Model:
- SOPANFORARPRO2USA
- |
- SKU:
- 6315239
Customer reviews
Rating 3.3 out of 5 stars with 97 reviews
(97 customer reviews)Rating by feature
- Value3.6
Rating 3.6 out of 5 stars
- Quality3.7
Rating 3.7 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers are enthusiastic about the extended battery life and ease of installation of this solar panel for Arlo cameras. Many found setup quick and straightforward. However, some users experienced issues with compatibility and charging, reporting instances where the panel failed to charge their cameras or displayed incompatibility messages within the Arlo app. A few users noted that charging performance may be affected by temperature.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life
Rated 5 out of 5 stars
Solar panel to charge camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up and it works perfectly to recharge the battery for my arlo camera.
I would recommend this to a friend Rated 4 out of 5 stars
Worked
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked but with the camera activity I have the best way is to power constantly so I returned this item.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Happy customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good buy, easy to set and use I'm glad I bought it.
I would recommend this to a friend Rated 1 out of 5 stars
No good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst product I’ve bought from Best Buy. I should have taken the other reviews seriously. DOES NOT WORK.
No, I would not recommend this to a friendBrand response from Wasserstein Team
Posted .Hi,
We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email and we will resolve the issue.
Best regards,
Your Wasserstein Customer Service Champions
- Cons mentioned:Compatibility
Rated 5 out of 5 stars
Works well
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well for Arlo camera. Original, not newer models.
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Works great with our cameras
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and it beats changing the batteries once a week
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
good product for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product was easy to install and works great .
I would recommend this to a friend - Cons mentioned:Compatibility
Rated 1 out of 5 stars
Returned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connected it to my camera and the arlo app gave me an error message advising me to connect a compatible charger.
No, I would not recommend this to a friendBrand response from Wasserstein Team
Posted .Hi,
We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email and we will resolve the issue.
Best regards,
Your Wasserstein Customer Success Team
Rated 4 out of 5 stars
This is my forth solar panel
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have several of these and they work like a charm... would reccomend
I would recommend this to a friendRated 1 out of 5 stars
Very disappointed
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed Purchased on December working fine for last few months but with hot weather stop working cannot return too
No, I would not recommend this to a friendBrand response from Wasserstein Team
Posted .Hi,
We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email and we will resolve the issue.
Best regards,
Your Wasserstein Customer Service Champions
- Cons mentioned:Compatibility
Rated 1 out of 5 stars
Solar panel charger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For some reason does not work with my pro2 cam. The reason for my low score
I would recommend this to a friendBrand response from Wasserstein Team
Posted .Please ensure you have done the following:
1. The Solar Panel is consistently in direct sunlight. It can absorb the most solar energy when it is in full sunlight for as much of the day as possible. The Solar Panel harvests energy from the sun to charge a connected Arlo camera.
2. Make sure that your solar panel is pointed toward the sun and is not obstructed by trees, buildings, or other obstacles.
3. Sudden changes in temperature may affect your Solar Panel’s charging abilities.
4. The USB charging cable is snugly connected to your camera.
5. The batteries have been fully charged to 100% before being connected to the solar panel.
6. Please take note that the Solar Panel is designed to keep your Arlo camera’s battery fully charged but heavy usage of your camera can drain the camera battery faster than the solar panel can recharge it.
Additionally, because of Arlo’s firmware updates, you will need to update to the latest APP to see the screenshot to show the solar panel is charging.
If this does not resolve your issue, please get in touch with us via email at [email protected] and we will resolve the issue. Best regards, Your Wasserstein Customer Success Team
Rated 1 out of 5 stars
Junk out of the box
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible oesnt work and can’t be returned. Best is a loser on this item.
No, I would not recommend this to a friendBrand response from Wasserstein Team
Posted .Hi,
We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please make sure that the solar panel is getting enough sunlight. This will allow the solar panel to harvest solar energy for it to keep your cameras charged. If this did not help, please get in touch with us via email at [email protected] and we will resolve the issue.
Best regards,
Your Wasserstein Customer Success Team
- Cons mentioned:Compatibility
Rated 1 out of 5 stars
POJ
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not worked with my Arlo Pro 2 camera, it's a waste of cash. Returning it tomorrow.
No, I would not recommend this to a friendBrand response from Wasserstein Team
Posted .Hi,
We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email and we will resolve the issue.
Best regards,
Your Wasserstein Customer Service Champions
- Cons mentioned:Compatibility
Rated 1 out of 5 stars
Waste of money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy this one its not going to work with Arlo Go as advertised buy the Arlo brand.
No, I would not recommend this to a friendBrand response from Wasserstein Team
Posted .Hi,
We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email and we will resolve the issue.
Best regards,
Your Wasserstein Customer Service Champions
Rated 5 out of 5 stars
Excellent solar panel and works well for arlo cams
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent solar panel and works well for arlo cams. Easy install and works great, no more changing or charging batteries. Will pay for itself in a year. Ordered more because they work so good.
I would recommend this to a friendRated 1 out of 5 stars
Solar panel for Arlo pro 2 camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased in June 2019 . The first I did was charge my camera to 100% 2 i securely attach usb cable 3 it did show it was charging but it seemed to drain the battery quicker.. So I contacted the Company and they are sending me out another solar panel at no charge ... So I would say 1st solar panel could be no good . But willing to try another one.. and will do another review when the new solar panel comes in.. I will say Excellent Customer service
No, I would not recommend this to a friendBrand response from Wasserstein Team
Posted .Hi,
We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email and we will resolve the issue.
Best regards,
Your Wasserstein Customer Service Champions
Rated 2 out of 5 stars
Get original
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worthless can't plug in camera and hang with your wall mount.... to short
No, I would not recommend this to a friendBrand response from Wasserstein Team
Posted .Hi,
We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. This solar panel is for Arlo Pro, Pro 2 and Arlo Go and Light models. It should be compatible with these models and you should be able to plug it in. However, the cable only comes in one length. We'd like to know how the product did not work for you so we can help resolve it. Please get in touch with us via email at [email protected].
Best regards,
Your Wasserstein Customer Success Team
- Cons mentioned:Compatibility
Rated 1 out of 5 stars
Does not charge camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit will not, does not, charge Arlo Pro2 camera
No, I would not recommend this to a friendBrand response from Wasserstein Team
Posted .Hi,
We’re sorry to hear about your experience with the product, and we apologize for the inconvenience this has caused you. Arlo's firmware would occasionally detect and disable third-party chargers. The known solution to it will be disconnecting the charging cable and reconnecting again. Please try to press in firmly when doing this. If this did not resolve the issue, please get in touch with us via email at [email protected], and we will resolve the issue.
Best regards,
Your Wasserstein Customer Success Team
- Cons mentioned:Compatibility
Rated 1 out of 5 stars
Owner
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will not charge arlo camera, for arlo pro cameras only.
No, I would not recommend this to a friendBrand response from Wasserstein Team
Posted .Hi,
We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email and we will resolve the issue.
Best regards,
Your Wasserstein Customer Service Champions
Rated 5 out of 5 stars
Great product
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This panel works great in powering up my camera system wirelessly. I don't like cords displayed out my home so this panel was a great selection
No, I would not recommend this to a friend