Customer Ratings & Reviews
- Model:
- ARLOULTRASOLARBLKUS
- |
- SKU:
- 6351115
Customer reviews
Rating 4.1 out of 5 stars with 27 reviews
(27 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the extended battery life this solar panel provides for their Arlo Ultra 2 and Arlo Pro 4 cameras, allowing for consistent power and eliminating the need for frequent battery changes. However, some customers reported challenges with the charging process, citing instances where the panel failed to charge the camera or charged slower than expected. Overall, the positive feedback on battery life outweighs the negative comments regarding charging performance.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Need heater line in charger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've only had this product for a couple months and the camera works really nice but its winter and we've had to take down the camera and bring into the house to charge 2 times.
This review is from Wasserstein - Solar Panel for Arlo Ultra 2 and Arlo Pro 4 Surveillance Cameras - White
I would recommend this to a friend- Cons mentioned:Charging
Rated 1 out of 5 stars
Would not work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn’t get this to work for me. I tried multiple angles over the course of a few days and my arlo ultra cam never showed that it was charging. I returned it and when with the ARLO branded one and it worked right out of the box. I recommend spending the extra money and buying the ARLO branded one.
This review is from Wasserstein - Solar Panel for Arlo Ultra 2 and Arlo Pro 4 Surveillance Cameras - White
No, I would not recommend this to a friendBrand response from Wasserstein Team
Posted .We are sorry to hear about your experience with the recent order.
1. The Solar Panel is consistently in direct sunlight. It can absorb the most solar energy when it is in full sunlight for as much of the day as possible. The Solar Panel harvests energy from the sun to charge a connected Arlo camera.
2. Make sure that your solar panel is pointed toward the sun and is not obstructed by trees, buildings, or other obstacles.
3. Sudden changes in temperature may affect your Solar Panel’s charging abilities.
4. The magnetic charging cable is snugly connected to your camera.
5. The batteries have been fully charged to 100% before being connected to the solar panel.
6. Please take note that Solar Panel is designed to keep your Arlo camera’s battery fully charged but heavy usage of your camera can drain the camera battery faster than the solar panel can recharge it.
Additionally, because of Arlo’s firmware updates, you will need to update to the latest APP to see the screenshot to show the solar panel is charging.
If this does not resolve your issue, kindly let us know.
Rated 5 out of 5 stars
Doing great
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is working great. So far so good. Charging good. All good doing the job.
I would recommend this to a friendRated 1 out of 5 stars
Doesn't work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my Arlo Pro 4 cameras because I am tired of constantly changing out the batteries. Doesn't work. Unit is in direct sunlight all day long. Shows the charge symbol in the app but the battery still drains and never charges. Tried several different batteries. Looks like I need to return it and get the Arlo brand one. Frustrating. :(
No, I would not recommend this to a friendBrand response from Wasserstein Team
Posted .Please ensure you have done the following:
1. The Solar Panel is consistently in direct sunlight. It can absorb the most solar energy when it is in full sunlight for as much of the day as possible. The Solar Panel harvests energy from the sun to charge a connected Arlo camera.
2. Make sure that your solar panel is pointed toward the sun and is not obstructed by trees, buildings, or other obstacles.
3. Sudden changes in temperature may affect your Solar Panel’s charging abilities.
4. The magnetic charging cable is snugly connected to your camera.
5. The batteries have been fully charged to 100% before being connected to the solar panel.
6. Please take note that the Solar Panel is designed to keep your Arlo camera’s battery fully charged but heavy usage of your camera can drain the camera battery faster than the solar panel can recharge it.
Additionally, because of Arlo’s firmware updates, you will need to update to the latest APP to see the screenshot to show the solar panel is charging.
If this does not resolve your issue, kindly send us an email @ [email protected]
Rated 1 out of 5 stars
Cannot use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to use as it is incompatible with mu Arlo camera. Will be returned to Best Buy. Also, not enough sunlight on the north side of my home
This review is from Wasserstein - Solar Panel for Arlo Ultra 2 and Arlo Pro 4 Surveillance Cameras - White
I would recommend this to a friendBrand response from Wasserstein Team
Posted .Hi,
We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email and we will resolve the issue.
Best regards,
Your Wasserstein Customer Service Champions
Rated 4 out of 5 stars
Great
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This little Arlo Essential Solar Panel is pretty good. Connected with its compatible Arlo Camera unit. Both work great.
I would recommend this to a friendRated 5 out of 5 stars
Energy for Ever
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great way to prevent manual recharging or battery swaps.
I would recommend this to a friend