Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 109 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the ION Cordless Countertop Water Flosser for its ease of use, overall performance, and impressive battery life. Many appreciate its compact size and powerful water pressure. While the device is well-designed, a few users have noted that the noise level could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-109 of 109 reviews
  • Rated 5 out of 5 stars

    laraizasaita

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my waterpic. I was skeptical that it would work however I was wrong. I’m one month into using it and I have zero plaque build up on my lower teeth, my problem area. I feel like i just went to the dentist every night after using it

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 2 out of 5 stars

    Button on the Handle Jams

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this model, the size is perfect. But on the first one I bought the on/off button on the handle jammed off and it would not let the water come through. I tried another one but first the charger did not work well, it was hard to get it just right. Then again the on/off on the jammed. I guess I will have to move on to another kind. Too bad, I really liked the size.

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      We sincerely apologize for the inconvenience you experienced. The ION comes with a three-year warranty. Have you contacted our customer service team yet? We would love to understand more about your situation and see how we can assist you. Please call us at 1-800-525-2774 or email [email protected] for support.

  • Rated 4 out of 5 stars

    nonono..................

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    should have storage for picks..................................................

    I would recommend this to a friend
    • Brand response from Joan reid
      Posted .

      Hello user706473 - Tip storage cases are available. If interested, please contact us at 1-800-525-2774 or send an email to [email protected].

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Exceptional product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!!!!!!!!!!¡!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good for your health

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to use and will help your teeth

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and works well, but did not come with charger.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Giving this a try.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I think I will get a longer life out of this product, I don't feel that I get the same cleaning effect as a handheld flosser. It, however, beats the cost of constant replacement.

    I would recommend this to a friend
    • Brand response from Joan reid
      Posted .

      Hello RXREV - We're sorry you're not completely satisfied. The ION provides maximum performance with cordless convenience and has proven to be effective. It comes with a three-year warranty. Should you ever need assistance, please call 1-800-525-2774 or email [email protected].

  • Rated 3 out of 5 stars

    Says it includes a charger but doesn’t

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You may need a 5V 1A usb charger (like older iphone small square ones). Seems to indicate it includes it in parts list but instructions then say “if package does mot include charger the. Use 5V 1A).

    I would recommend this to a friend
    • Brand response from Joan reid
      Posted .

      Hello yamoinca - We apologize for any confusion. Please refer to the side panel or instruction manual. Newer units do not include an outlet plug. The charging cord that is provided is compatible with most standard wall bricks that many of us already have. It just needs to be an industry-standard USB charger with an output rating of 5V, 1A. Call 1-800-525-2774 or email [email protected] with any questions.

  • Rated 1 out of 5 stars

    Poor customer care and defective merch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is defective and Besy Buy would not take it back. Water leaks out the bottom of the wand.

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      Hello user4068740 - We are sorry for the difficulty you are experiencing with the unit. It does come with a three-year warranty. We would like to get some additional information about the issue and open a warranty claim for you if needed. Please send us an email at [email protected] or call customer service at 1-800-525-2774 Monday through Friday from 7:00 am to 5:00 pm Mountain Time for assistance.

Sponsored