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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2341 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are delighted by the Blue 500GB Internal SATA Hard Drive's performance, ease of use, and price. Many appreciate its ample storage capacity and straightforward installation process. While some found the size to be a minor drawback, the positive feedback on performance and value outweighs this concern. The drive's quiet operation is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,341 reviews
  • Rated 4 out of 5 stars

    Drive Failed After 17 Days - Bound to Happen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive failed only after 17 days of use. It was outside the return policy for Bestbuy but I was able to get it returned via RMA to WesternDigital. The new drive works so far. The replacement drive was sent fast and the money on hold on my CC was released quickly. I am an IT Specialist and have seen drives fail out of the box. It is bound to happen. It was easy for me to get it returned to WD and get a replacement with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an older computer. it was too slow but I when I bought this hard drive and put it in my computer run like new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD conventional 2.5" HDD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect & nearly identical replacement WD conventional 2.5" HDD for my Swann security console. The other 1 that finally failed had been spinning since Feb '13. I feel safer already!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fast service and the products ready to buy from the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this drive for backup on one of my systems. Great value for a very competitive pricing.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Dell Computer and Best Buy are on MY team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell worked with me to provide important information on a disk for Best Buy's Geek Squad's use in replacing my hard drive. There was only a 9-day turnaround from the moment I took it into Best Buy...and the day I walked out with my computer turn-keyed. That's unheard of...especially with the coordination of service/product information that was needed to ensure the repair and replacement would actually happen. And, I was the middle-man! Dell treated me with the utmost respect as a consumer...realizing Best Buy was indeed willing and able to repair their product versus Dell thwarting repair efforts in hope of me purchasing a new Dell laptop. It never crossed my mind...as I received, "flash-drive service". In retrospect, that ideal experience...was not coincidental...but intentional...from both parties. Therefore, I envision myself purchasing a Dell in the future, from Best Buy, due to the spectacular service experience I incurred. That's a "match made in heaven"...and I am living on earth! Envisioning myself purchasing another Dell is a big statement coming from me, considering I have mentally prepared myself for the day when I can afford an Apple product...this is definitely a head-turner experience. I like the advancements available in Apple technology...but, I don't have to incur more expense to receive a quality product. I believe everyone should have access to affordable technology...ranging from our very young...to our very old...and in that regard, I think it should be free for them after a certain threshold of age! I would love to open their eyes to the "promised land" while they are here on earth! Our elderly suffer with tunnel-vision while the rest of the population's world is opening to vision beyond belief. We can connect them with phone service through their internet...and they wouldn't have to incur a mobile service charge. Now, we're talking about freedom!!! (A girl's gotta dream...). Again...an affordable product and service provider would make this doable. So, let's re-cap... the disk from Dell came overnight mail at no charge to me, the hard drive cost was $49, purchased at Best Buy, and my Geek Squad service price was exactly what I was quoted before the hard drive failure discovery. I'd say that's a "fair shake". My Dell computer is polished up shiny and new...and cruisin' at speeds as originally intended to. This family of 3 is especially grateful as we share this 1 device, and it accommodates all of our needs...efficiently and effectively. Thanks Dell and Best Buy...we make a great team! :)

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Storage
    Cons mentioned:
    Ssd

    Rated 5 out of 5 stars

    Budget friendly performance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard drive for my laptop failed and I needed a quick replacement, this gave decent storage for the price, and I personally found Western Digital drives to be better in general than others (Looking at you, Seagate). This is no SSD, no 7,200 RPM drive, but it will perform as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great option for replacing broken laptop HDD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HDD on one of our laptops was damaged after being dropped, so I did some research for replacements on a budget. I decided on this one as it was not only within budget (under $60), it had twice the space of the old hard drive. Although it did not come with instructions on installation, just a recommendation for having it done by a professional. It was fairly straight forward - Remove the back cover, unscrew old HDD and switch it out. For those who may not know, you will need to install an operating system, such as Windows.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Worked like a charm!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though this drive was a little thinner then the drive it replaced; it installed with no problem. Worked from the start with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great laptop harddrive that gives no problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive lives up to the Western Digital reputation of solid reliability. It went into my wife's laptop, and has been working well day in and day out since. The drive could not have been easier to install: open the bottom of the laptop, pop out the old drive, pop in the new WD drive, and replace the cover. I had to use my restore disks to get the laptop to the setup leaving the store, but this is needed regardless the hard drive. I am very pleased with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this drive. Easy install, fast, efficient, lots of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Hard drive

    Rated 5 out of 5 stars

    new hardrive for a PS3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd PS3 Hard drive replacement (upgrade) both with the same type of reliable hard drive. I need to make my 160 PS3 to an 500GB PS3. works very well and easy to upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Quality drive at the right price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a failed Toshiba drive in a Toshiba laptop. I had read of others having failure with Toshiba drives and decided not to buy that brand, even though it was slightly cheaper. This drive had good reviews, the install was easy, and it has been working flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Storage

    Rated 4 out of 5 stars

    Standard hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for low end systems or for storage, Cheap, easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    A lot of space for a decent price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced the drive in my parents laptop. The original drive had 250 MB. I replaced it with this drive and they have more room to upload pictures and other documents. It also helps the laptop run faster. They are very pleased with this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Reliable product at a fair price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD is a well known brand, Its reputation regarding quality is very good. The SATA speed and it storage space are perfect for everyday usage. Easy to install. I am very satisfied with the product and highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price, Storage

    Rated 5 out of 5 stars

    Good reliable basic drive for laptops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Often i think using an HDD like the WD Blue isn't going to benefit my laptops very much but I have been surprised each time I install a new one. My Laptop runs faster albeit not the speed of an SSD but if you are doing large file storage which are reading and writing intensive a new HDD performs quiet well. These are very affordable and if I have to do a new OS install and transfer data I prefer to buy a new drive rather than back up then transfer back to a reformatted drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this hard drive for my wife's Mac book Pro over the holidays. The price was great and the installation was pretty simple. I'm a fan of WD drives so I got the quality Ive grown to love at a price I can live with.

    I would recommend this to a friend
  • Pros mentioned:
    Hard drive

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product, because my hard drive was over 5 years old. It is as comparable to the hard drive that came with my computer. Compatible with Mac and did not cost me my life savings.

    I would recommend this to a friend
  • Pros mentioned:
    Hard drive, Storage

    Rated 5 out of 5 stars

    perfect for PS3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was playing my PS3 when the hard drive failed looked around at different brands and most people recommended the WD and it's worked perfect plus more storage than original. A++

    I would recommend this to a friend
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