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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1279 reviews

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  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers express satisfaction with the My Book 3TB External USB 3.0 Hard Drive's ample storage capacity, ease of use, and reliable performance. Many appreciate its fast USB 3.0 transfer speeds and the affordable price point. While some users found the included software less intuitive, the overall experience is overwhelmingly positive due to the drive's simple setup and quiet operation. A few users noted the drive can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,279 reviews
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Great Backup at a Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This backup drive was out of the box and working in 15 minutes. Very easy installation and user friendly instructions. Great peace of mind at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great Storage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this external hard drive. I use it for my Xbox. It has tons of memory and is really easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Nice and Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed more room for my X-Box One so I went with this one. It was easy, plug and play. Now I have plenty of room.

    I would recommend this to a friend
  • Pros mentioned:
    Storage, Usb 3.0

    Rated 5 out of 5 stars

    perfect for Xbox one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my Xbox one. Simple plug it in, Xbox immediately saw it and asked if I wanted to use. Then enjoy the additional space

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive was highly recommended by the salesman. I was replacing a 1 TB Seagate which had not yet failed but was older. This model was priced affordably and the 3 TB capacity will be more than enough to back up all my files. I had some difficulty getting it to perform the first back-up. I attribute this to user error because with assistance from a friend I was able to perform a back-up and all subsequent scheduled back-ups have worked flawlessly. Western Digital is known for good quality hard drives.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Absolutely worth every penny.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this external hard drive. The sales rep said it'd be worth the money & he was right. Easy to use & has lots of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 4 out of 5 stars

    so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have it for 2 months now, no problem. Installation of the WD soft was a breeze of course and was immediately recognized by Windows 7 and Linux Mint 17. I use it mainly to store movies and a file of 10 Gig is read without any difficulties. Istored already 2 Tera and the time of access is very good. It runs silently also. I have other WD external drives, some of them are 8 years old and they still run smoothly so I expect this one to be the same.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Compact size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and does not take up a lot of desk space. Bought three as Christmas gifts, one for each of my two kids and one for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Reliable storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive is reliable and easy to use. I like that it has built in security, in case someone were to steal it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Setup

    Rated 5 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. We have several of these and I run them for local backups. I run them for three years before replacing them and have never had an issue. They are used in a warehouse environment that is not real temperature stable and a little on the dusty side, Quick data transfer via USB. Cheap dependable security.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works well, simply, quietly, and well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD External Hard Drive is attractive, space-saving (can be on table like an upright book), large in capacity, and quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Great storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works perfectly for my Xbox one. 3 TB gives me all the space I'll ever need. It's very easy to set up and super fast.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 3 out of 5 stars

    stores data, but problematic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second WD 3 TB My Book, both on less-than-a-year old Lenovo ThinkCentre's running fully updated versions of Win 7 Pro. It stores data perfectly well. That said, if you expect to simply plug it in and forget about it, think again. Somewhere in the fine print, the on-line troubleshooting directions tell you that these devices aren't meant to be left on continuously, but WD failed to incorporate an on-off switch. You control that by plugging it in when you want to use it, and unplug it when you're done. I only found that because I had to troubleshoot mine when the PC wouldn't boot with the drive attached. This is a long time, well known, well documented problem. I was able to resolve it on one of the PC's (manual BIOS modification), but after a week of on and off screwing with the second one, decided to simply leave it unplugged until I do the weekly backups. I guess it's a minor inconvenience, but an inconvenience nonetheless. I strongly suggest that you spend a few minutes researching boot issues before you buy one of these. Whether this is a Windows issue (which may or may not be resolved by Win 10), a WD software problem, or simply a function of the size of the drive, I don't know. I shouldn't have to know. Multi TB drives have been around for quite awhile, and you'd think a major manufacturer like Western Digital should have figured it out by now. In the "I would recommend this to a friend" checkbox below, I wish there was a "Maybe" button. I checked "Yes", but only conditionally.

    I would recommend this to a friend
  • Pros mentioned:
    Usb 3.0

    Rated 5 out of 5 stars

    Great amount of storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice size, and the USB 3.0 makes the storage very quick and easy to use as an additional drive, not just backup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    WD always soild and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use for either the PC or Mac user. Always found that Western Digital hard drives products to be extremely reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Setup

    Rated 5 out of 5 stars

    Best Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to backup photos for my business it has served me well. Easy to setup and hasn't missed a beat yet.

    I would recommend this to a friend
  • Pros mentioned:
    Usb 3.0

    Rated 5 out of 5 stars

    Just what I needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just in time to back up my computer and photos for the holidays. My husband and I were looking for a external hard drive for months. And missed out on a great sale a month ago on a passport external. We are completely satisfied with Best But and purchase most of our electronics with them. At the price they were offering we deffinately couldn't let this go by.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as promised! It was easy to plug it in and follow the pre installed software to setup extra WD features. The drive is compact & sleek as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Lots of storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive has a lot of storage. Very easy to work with....Works great, no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Works well with nighthawk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Nice being able to easily share files with family without passing sub sticks around.

    I would recommend this to a friend
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