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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1279 reviews

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Rating by feature

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers express satisfaction with the My Book 3TB External USB 3.0 Hard Drive's ample storage capacity, ease of use, and reliable performance. Many appreciate its fast USB 3.0 transfer speeds and the affordable price point. While some users found the included software less intuitive, the overall experience is overwhelmingly positive due to the drive's simple setup and quiet operation. A few users noted the drive can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,279 reviews
  • Rated 2 out of 5 stars

    lost everything on the drive after 2 weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has some cool software and a nice price, but I lost all my files after a couple of weeks.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Holds everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No need to worry about running out of storage space

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Very good backup drive to supplement my others

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I was pleasantly surprised with the WD drive

    I would recommend this to a friend
  • Pros mentioned:
    Usb 3.0

    Rated 4 out of 5 stars

    Does the job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace two failing Seagate drives. So far it is working as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Storage device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable and easy to use, I bought this as a backup drive and have had no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product with ease of operation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy installation, ease of use and can share easily.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter who is in college and it was convenient and easy to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Error message backing up my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The concept is great. It was easy to set up, but there was a problem backing up my computer. I have no idea what to do now.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Something strange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy to get my WD hard drive but found problems when trying to use it. I setup the drive for backup. It would backup for a while then my laptop crashed dead. Only way I could restart my laptop was to unplug the WD drive. On vacation now, but will check blogs to see if anybody else has had this problem. Any time I plug the WD drive in, the laptop would crash within 20 mins. oh well

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old drive was at end of life. This new, larger one is a good replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to set up...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to set up. Prompt easy to follow!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Massive drive for the family photos!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best buy consultant Travis was very helpful and knowledgable regarding the right product for my needs, I am also very impressed with not having to go online to buy electronics for less when my local BEST BUY USUALLY MEETS OR BEATS EVERY amazon price!!! Good job Best Buy way to turn things around!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great storage device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this device because I can save my info easily and an easy way automatically!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    It works so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for a few days. It stores files and that's what I need it to do. So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great as well... Great as well... Great as well... Great as well...

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    3T external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of space. Helps with the speed of computer. Design and color perfect match.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good back up. Easy use! Bought for office computer to safeguard files as back up!

    I would recommend this to a friend
  • Pros mentioned:
    Usb 3.0

    Rated 4 out of 5 stars

    Great external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great!! Have used it since I bought it and have no complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Simply Basic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no problems this unit works as described and predicted.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily hooked up. Works great. Have had no issues. Would buy again.

    I would recommend this to a friend
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