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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1279 reviews

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Rating by feature

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the My Book 3TB External USB 3.0 Hard Drive's ample storage capacity, ease of use, and reliable performance. Many appreciate its fast USB 3.0 transfer speeds and the affordable price point. While some users found the included software less intuitive, the overall experience is overwhelmingly positive due to the drive's simple setup and quiet operation. A few users noted the drive can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,279 reviews
  • Pros mentioned:
    Reliability

    Rated 3 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was recommended this item after the Geek Squad find my computer. Hope it does the trick!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Pug & Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lot of bang for the price. Works great with Acronis back up software for fast full backups.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the My Book to store pictures, music, and other files from my main hard drive, as well as to use it as a back up of my computer.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 2 out of 5 stars

    Good Product but software not for the layperson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software for this product is very confusing. It is written and displays like a computer software engineer would explain it rather than the general public that may use it. It needs simpler explanations and a clearer picture of what it is actually backing up. I can't tell if my stuff is backed up or not, so I am doing in manually.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a no frills accessory. It is only data storgae but it sure seems to work great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for so much backup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend this product to friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wd - My Book 3tb External Usb 3.0 Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another Excellently Designed product by WD. Their HDs are always reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great. Love the lock feature on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all around hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and robust. I have about a dozen of these and haven't had an issue yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always want storage devices to be smaller. But this unit represents a great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hard working and worth its price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    item is a great worker and i feel safe that my data is secured and stored

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this as a back up for our church's system. The only problem we had was partitioning off the different areas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love WD's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using WD products for over 10 years and wouldn't use anything else!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great backup hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drive is perfect for creating a system image on laptops and desktops

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very nice hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this for 2 years and never had a problem. great hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My needs are small: Just back it up. Every day. Without fail. So far, so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for filming the grandchildren

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NEEDED IT PRIMARILY FOR THE ACTIVITIES THE GRANDCHILDREN ENJOY. wE ARE PLEASED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good. easy to install data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase was easy to make with the help of a customer assistant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent External HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as needed, works great and software included does backups!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for storing pics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My PC CRASHED and I wanted to have a place to move my files. love my book!

    I would recommend this to a friend
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