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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1279 reviews

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  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers express satisfaction with the My Book 3TB External USB 3.0 Hard Drive's ample storage capacity, ease of use, and reliable performance. Many appreciate its fast USB 3.0 transfer speeds and the affordable price point. While some users found the included software less intuitive, the overall experience is overwhelmingly positive due to the drive's simple setup and quiet operation. A few users noted the drive can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,279 reviews
  • Rated 2 out of 5 stars

    Did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could never get this unit to do a backup. I tried several times, even using the WD web page for help. This product would sit there for hours and never backup anything.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would not Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product six months ago and all of a sudden it stopped working! When I called they told me there was nothing they could do, I needed to replace. This hard drive has never moved and is only plugged in when I am updating and backing up! I have used like four or five times tops. This is not a quality product!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Used with Imac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to use with Apple products such as IMacs and Apple Laptops.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup, Storage

    Rated 5 out of 5 stars

    Great External Hard Drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive is so easy to set up and use. It came at a great price and is very quite when in use. Great amount of memory and easy to take around with me.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had 2 other WD external hard drives that worked great. I had to return this one it would not work.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Died with no warning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Up and died with no warning - had to replace. was not happy with losing everything.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    couldn't get it to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perhaps it is my technical incompetence, but couldn't get it to work so had to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It Dieded

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    6 months. kaput. Won't format. Will not be recognized on network. dead.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Fantastic external hard drive.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the years, I've purchased a number of these WD My Books and they're highly reliable with plenty of disk space for all your files.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lost backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drive went bad losing my backup. I'm not all that happy...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wasn't what we wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't fit in our space, not really want we wanted.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great external drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have using this drive with my iMac and am very happy with it. We have a total of 6 of these in our house and are using them for Time Machine backups and also for additional storage. My partner is an author and so i run multiple redundant backups on that machine, having 2 in addition to Time Machine. I am extremely happy with Western Digital hard drives and find them much more reliable compared to other manufacturers I've tried.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Looks good and easy to use.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD My Book external USB 3.0 hard drive looks nice for storage and is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Good Hard Drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 10 year old Seagate external hard drive that did not have sufficient space to back up Windows 10 image plus separate files. I read reviews, asked neighbors who are tech wizards. The consensus was WD because of too many failures on Seagate products. I bought the WD 3tb at Best Buy. Though there was a problem initially setting it up and downloading updates, eventually after 3 tries it succeeded. I contacted the WD tech people who were back to me within 24 hours with a solution. I backed up a windows image, separate files from flash drives, and a music library using 3 different programs with no trouble. I highly recommend the WD 3tb external drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek black beauty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to get too excited about an external hard drive, of course. This one does everything I expect of it. Good speed, quiet, and looks decent in basic black. This is my second WD drive and I'm very happy with both.

    I would recommend this to a friend
  • Pros mentioned:
    Usb 3.0

    Rated 5 out of 5 stars

    Fast, dependable and no surprises

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good workhorse large drive with adequate speed especially on USB 3.0 connection. I have two of this model and it is reliable as other similar models have been for me as well from WD.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup, Storage

    Rated 5 out of 5 stars

    Great USB Drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Book 3TB USB 3.0: fast tons of storage a snap to set up (plug it in)

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed of data transferring is good and the capacity is also enough to store lots of data as well as huge sized one. Data backup is easy to do, though.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great Storage for Gaming

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this wouldn't work for an Xbox One since the Seagate wasn't available but I'm satisfied with this hard drive. :)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Reliable.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been an excellent choice for Time Machine backup. Formatting the hard drive for Mac OS is easy with Disk Utility.

    I would recommend this to a friend
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