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Customer Ratings & Reviews

Your price for this item is $179.99

Customer reviews

Rating 4.2 out of 5 stars with 1848 reviews

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Rating by feature

  • Ease of Use

    Rating 3.5 out of 5 stars

Pros mentioned filter

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88%would recommend to a friend

Customers are saying

Customers find value in the My Cloud 4TB External Hard Drive's ease of use, large storage capacity, and relatively quick setup. Positive feedback also highlights its performance, remote access capabilities, and competitive price. However, some users experienced challenges with the software and interface, suggesting areas for improvement. The instructions could also benefit from greater clarity and detail.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,848 reviews
  • Rated 5 out of 5 stars

    Excellent storage at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for cloud storage, then this is your answer. WD offers significant data storage which is accessible anywhere for a great price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a little difficult to start using. I wish the instructions were more helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for personal cloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good hard drive for for wireless backup. Live the raid feature with another hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Tons of storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD My Drive was easy to set up and now saving a ton of space on my phone and other devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Data Backup Option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the product so far. Serves its function well and stores a lot of data.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little complicated getting it set up, but once I got the right tech person to help me with MyCloud and we successfully connected-I am enjoying it greatly! Can access my photos from anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this and is still loving it .just never liked the experience with the best buy staff but this is usually where company suffers because the product is great but staff need s training

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Excellent with one exception

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very simple to setup. Remote connection is easy and seems to be well protected with password. Setup of Time Machine easy but due to password protection, the drive disconnects periodically and Time Machine is unable to backup. Reconnection is easy so it is just a nuisance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Nas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This NAS had everything that I wanted. It's ability to get files from anywhere, including on my phone is a life saver. I frequently need to access files from work, and everywhere else I go.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Nice storage unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All data transferred, and is accessible. It is a great unit for the price and works well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Simple storage with online access

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and straight forward to set up, plenty of storage for price and easy to use anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple to use yet powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a quick and simple backup for my servers, as well as a couple laptops. I was expecting to hassle with it, kludge together access..basically "make" it work. But I was wrong...it came up easily, configured easily, created users and shares via CIFS and NFS and AFS. Plenty fast for most people's home applications. The interface is pretty clean and self explanatory, as well. And for us Linux folks, they even let you peek under the hood.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Network storage device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup. Loads of storage capacity. Recommended for the beginner home networker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to store all my photos and documents on. Used it with Dropbox on the Pc and with my iPhone. One of my favorite purchases in a long while. 5 stars once you figure it out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great Cloud Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cloud storage device is easy to set up, very fast, and has lots of available storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Works Well for Simple Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup-Internet accessible. Work well for video and photo storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use it to store photos taken on our phones and playing about 200 gigs worth of music with our WiFi connected home. We also use it to save important files as a backup as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great system over all with 1 hiccup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We both this for home work use. Very simple to set up. The only issues we have is sometimes the wireless can't see the drive on the network until I restart it which at times sucks. Hopefully it doesn't do it when we are out of town and we upload

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great backup storage for all devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really great product works with all my devices easy to set up and easy to use software

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for media streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my WD cloud Drive to store all of my movies. I can stream them to my Apple TV through the iPhone app or I have my iTunes connected so that I can stream straight from Apple TV.

    I would recommend this to a friend
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