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Customer Ratings & Reviews

Your price for this item is $179.99

Customer reviews

Rating 4.2 out of 5 stars with 1848 reviews

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Rating by feature

  • Ease of Use

    Rating 3.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers find value in the My Cloud 4TB External Hard Drive's ease of use, large storage capacity, and relatively quick setup. Positive feedback also highlights its performance, remote access capabilities, and competitive price. However, some users experienced challenges with the software and interface, suggesting areas for improvement. The instructions could also benefit from greater clarity and detail.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,848 reviews
  • Rated 5 out of 5 stars

    Does the trick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was exactly what was needed to create backup and cloud storage. Great complement to Dropbox and Google drive

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Neat product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Followed install instructions and everything went smoothly. Backed up computer without a hitch. Have had some challenges getting my various mobile devices all hooked up. No big deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent way to establish your own cloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Travel a lot and while the online sites are fine for cloud storage, having my own cloud with this device is ideal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Backup Solution!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD My Cloud drive is very easy to setup and configure. It works beautifully right out of the box with little user configuration. I can access my files from any device with an Internet connection. You do not have to configure any rules on your firewall either. A great backup solution!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    great way to store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great cloud storege option , just wish the cloud hardware itself could connect using the wi-fi istead of the lan connection that is required now ,good speed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    bad bad bed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this for ease of use, having your own personal clouds sounded very attractive to me, so i went ahead i bought one, even though i had a bed experience with WD (my 1T stop working after one year, and i lost all my son memories videos and pix). well it stopped working, it led it clinking non stop and the hd ben running non stop also, the thing decided to no connect. my whole photography work for the last year is on it and also my family photos and videos. dont buy WD dont ever think about WD,

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but not plug and play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a pretty good back up drive, however it was not plug and play to install. We had to call customer support, in which they helped, but still not overly easy. We also didn't want it to be just a sync, but more of a backup, which we are still trying to figure out. We have our music on it from iTunes, which we can play from different stereos in the house. This is nice. We haven't tried linking the with movies to our blu-ray player and seeing if it works yet. We bought this mostly to back up computers. Which it does wirelessly thoughout the house, and when we are out of the house remotely.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to Use. Initial setup was very easy!! I Copied 2GB of data and didn't see any performance issue till now, Will be able to tell only after extensive usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my WD Personal Cloud!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD has always done great by me. Love the large capacity and this should hold me over for a long time to come.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed it to store my old files from my laptop, more than plenty of space. The cloud is great because you can also use it for your phone and other things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Backup option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug it in and it works. Has an optional USB port to attach a second hard drive for backing up the device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this product. Nice to be able to access files from mobile. Excellent speed of retrieval.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good value plug n play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for capacity and capability. Easy to set up and use. Mobile connection was good but UI need work.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Easiest way to backup a smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as a reliable smartphone backup. All your videos and pictures will upload when connected to the wifi network. Never worry about running out of space.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It is a good prodcut.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good. It is challenging to connect remotely and view movies. I was hoping to replace my Dropbox with this product. Not sure if this will accomplish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I've been able to transfer all files there and have everything in one place

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad I bought this thing. Having an external HDD is 1 thing, but a NAS with cloud capabilities is a whole other animal. This makes life much easier. Access files at home from anywhere you have Internet access from your phone. Works easy as pie and performance is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this My Cloud as a network attached storage solution for my house. It was simple to get it going, just plug it in to the router, add power and there it was. I run Linux systems at home and this was easy to access, just think how simple it would be for Windows users.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two thumbs up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the personal cloud storage concept and ability to share media with all family members on the fly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just What I was Looking For!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, and easy to setup. Was looking for something portable, dependent and user friendly. This meets all three!! Able to access my contents from everywhere. Can into awesome use, while I was in Europe. You only need Wifi access, and you are connected. Definitely a must have.

    I would recommend this to a friend
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