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Customer Ratings & Reviews

Your price for this item is $179.99

Customer reviews

Rating 4.2 out of 5 stars with 1848 reviews

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Rating by feature

  • Ease of Use

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers find value in the My Cloud 4TB External Hard Drive's ease of use, large storage capacity, and relatively quick setup. Positive feedback also highlights its performance, remote access capabilities, and competitive price. However, some users experienced challenges with the software and interface, suggesting areas for improvement. The instructions could also benefit from greater clarity and detail.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,848 reviews
  • Pros mentioned:
    Price
    Cons mentioned:
    Instructions

    Rated 3 out of 5 stars

    My Cloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, not easy to use, instructions could be better

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    excellent storage option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No longer worry about the size of your phones memory or paying monthly for cloud storage. This is your own cloud safe and secure in your home. Plenty of memory for my wife and I to back our phones up as well as the home PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome. Easy to use. Easy to access from anywhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Access data from anywhere. Plenty of space. Good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is awesome!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    II can access to my files everywhere, even my pictures. I love it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Solid product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good product overall. Setup was very easy. Product just needs app performance to improve when uploading.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great porduct for backing up your computer fills.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The My Cloud product was easy to install and it works as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use and backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was really easy and backing up is quick and painless. I really liked how easy it was to backup the photos from my iPhone. Another plus, the photos uploaded to the drive still have the date stamp when a photo was taken.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Running on my network in no time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This network attached drive was very easy to set up and use. I ended up swapping it for another model that adds a RAID mirror function for backup. This one worked great, so I chose the WD model with the RAID function as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Unit number three

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy interface, quick setup, just works. This is the third unit purchased. Not as a replacement, but as additional units for other office locations. If I need another device, will purchase this same model and brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    was a gift and it was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    exactly what i was looking for awesome would recommend it to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed for my backup solution. Writers like a champ

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping for something that was plug and play. What I got was something that takes a computer degree to use

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice Device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have liked to have seen a USB port for basic setups without network access, but still a good device, sets up easily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the purchased. I received good support. However, I do not know how to get to my computer outside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did whst I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was trying to solve a problem with my backups and this did the trick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this to store videos and photos got it from deal of the day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lot's of storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my home wireless network nice price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Problems I learned...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It needs to be connected with my modem, which messed with the wifi for other computers in the house. I am now working with technicians if they ever show up.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great Option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife was running out of room on her IPad bought this now PLENTY of room

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok, the concept is great but... It's too slow to upload / view / download files with iCloud . I still believe that a common 4 TB external HD would be better..

    No, I would not recommend this to a friend
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