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Customer Ratings & Reviews

Model:
WDBCTL0040HWT-NESN
SKU:
2832018
Your price for this item is $179.99

Customer reviews

Rating 4.2 out of 5 stars with 1848 reviews

Rating Filter

Rating by feature

  • Ease of Use

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers find value in the My Cloud 4TB External Hard Drive's ease of use, large storage capacity, and relatively quick setup. Positive feedback also highlights its performance, remote access capabilities, and competitive price. However, some users experienced challenges with the software and interface, suggesting areas for improvement. The instructions could also benefit from greater clarity and detail.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,848 reviews
  • Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had good and bad luck with regard to the wireless hard drives. 90% of the time they work great. The other time I've had problems downloading or electrical spikes ruining the downloaded info. Suggest not to keep it plugged in during storms or have it on a battery back up.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and lots of room for pictures etc. like being able to share accounts with family members

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and easy to keep all your media on. Like to keep my laptop free of media.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is a good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good choice. I recommend it. The only issue with me that there is a lot of noise coming from the device. I don't know if this is ok or not. Also I am trying to know how can I assign external IP to access from any place. If anybody figured this out, please let me know.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item to archive my photos and other documents so that I can access them when I travel.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Amazing Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to store my entire movie library and access them from anywhere with the myCloud app is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for storing all my music l 1 location rather than multiple drives

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good affordable backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good way to backup your files without having to subscribe to an online service. I'd have given it five stars except that it's not really easy to find the device on the network and map a drive to it. I figured it our but it took some time. Good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this as a media server. So far, no complaints. I can stream video, music, and pictures to all my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    great cloud service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having your own personal cloud is awesome. Store and access files from anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this to create my own movie cloud. Works perfectly and holds far more movies than I have.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great price for amount of storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this with a need to immediately back up my system. The price was within my range for the amount of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great backup drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and set up. I can access this with my iPhone from ANYWHERE!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It's a good storage device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was relatively simple to set up and it does exactly what I need it to do. They have good customer service as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard drive does everything I hoped it would - and easy to setup - don't know what else I would want!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great storage choice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After returning another 4tb drive, purchased this one. I can access it from work, my smartphone, at home, etc. Love it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't really work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is designed to be simple and straightforward to operate; unfortunately, it ends up being anything but. I won't go into the history of problems this product has had DATING BACK TO 2013 (Google is definitely your friend here). Instead, I'll just say that I went away for a week, and returned to find the product completely unresponsive to the web application. I let it sit for an additional two days with no change, and now I am looking at a backup device that I can't access, much less back up data to. If you decide to buy this device, I STRONGLY suggest you get something else to serve as a backup for your important data. The question below is "I would recommend this to a friend". Oh, how I wish that the available responses were "Yes," "No," and "Oh H*** no."

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Plug & Play...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as I try consolidate various storage devices (that inevitably break at some stage, or misplaced) and was under the impression it was kind of plug and play, bit of a set up but yet easy for a moron like me. Seem I am too big a moron, I haven't figured proper use out yet, I managed to back up two machines on two such devices, can see it took the space on the memory but can access. Meaning, redo set up and take the effort to find out how it works...This I don't like, it muts be plug n play for me. I have reasonable knowledge of setting up devices, pretty much know the basics. So, I have no clue how the device performs, TBC

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast accessiblilty to files with internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remarkably fast access to files with an internet connection. Only negative I have is that I tried to transfer 4TB worth of files with difficulty. The software does not support transferring sub folders. It took me a few weeks to get my files over. No complaints afterwards.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Far from disappointed. Works excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The storage device works as advertised and with the proper attention can be configured quite quickly.

    I would recommend this to a friend