Black Friday is hereAlso, shop the 24-Hour Flash Sale.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $179.99

Customer reviews

Rating 4.2 out of 5 stars with 1848 reviews

Rating Filter

Rating by feature

  • Ease of Use

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers find value in the My Cloud 4TB External Hard Drive's ease of use, large storage capacity, and relatively quick setup. Positive feedback also highlights its performance, remote access capabilities, and competitive price. However, some users experienced challenges with the software and interface, suggesting areas for improvement. The instructions could also benefit from greater clarity and detail.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,848 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Replaces the online backup service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works in the background. Have 2 computers set up to backup and will soon have a third one. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All document always ready to reach them.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The easiest way to have control and the security, is through my own private cloud. Peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive is really easy to set up and it's easy to transfer files to and from it.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for lots of storage! Keeps your other devices from being overloaded with things you want to keep.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    This works!...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4TB on a personal cloud, plus 3.5 TB on a Tower PC?..Yeah, I'm good!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    great for storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was exactly what I needed to save all videos and pics of my grandbabies and freeing up space on phones and ipads!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Easy to set up and use. Love to have all my files backup wirelessly and automatically.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This is an excellent buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD My cloud storage : this is my second one; very easy to set up and works nice with Mac and PC

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, Work as expected. I got this on Black Friday for 160$ and really happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for backups

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy these all the time for myself and clients. I love the 4 and 8 terabyte versions.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Exactly what I needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with this, easy hookup to my network and get going

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works very well for backup.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very satisfied with this product. It works quite well for backing up all types of information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MyCloud

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device works great. I am able to back up my information and access it while I am on the road.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had much time to check out all the features of this drive yet, but so far I can say that I found it easy to install after reviewing the instructions. It has been running for about 3 weeks now and does not seem to get hot. The operational light on the front is soft and not harshly bright.The only con I have at this point is that it does not come in black. Not really fond of white, however, it is more important that it prove to be reliable and long lasting.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great choice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm finding this NAS very easy to use and have complete confidence in using it to back up all my stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great storage device.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this storage device to anyone.i it makes storing our pictures and music so easy. Worth the money.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Personal Cloud Storage External Hard Drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    access data on the go via compatible mobile phones is slow

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    As expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of many WD drives I have purchased. Never had a failure. MyCloud features work well.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Big Tech in small package

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased several external storage device, but never one with 4 TBs of storage space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Highly effective

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my personal cloud and has been wonderful having that piece of mind. Easy to access stored data

    I would recommend this to a friend
Sponsored