Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $98.99
Clearance
The comparable value price is $449.99

Customer reviews

Rating 4.3 out of 5 stars with 293 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are delighted by the My Cloud Expert EX2 Ultra 2-Bay 8TB External Network Attached Storage (NAS) for its easy setup, ample storage, and reliability. Users appreciate the user-friendly software and intuitive instructions that make setting up the NAS quick and simple. The storage capacity is seen as impressive, providing ample space for photos, videos, and backups. Customers also value the price of the NAS, considering it a decent value for the capacity it offers. However, some customers have concerns about the NAS's internet access and video playback capabilities. Some users find that accessing the NAS away from home is a bit complicated, while others experience issues with video playback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 293 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to setup

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was generally quite easy to setup and I know have a backup solution for all of our home computers to use easily.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great NAS

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great NAS. Fast . Easy to setup. East to access. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I use it for my plex server and it got a lot of space

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Excellent Home NAS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent home NAS - easy to setup and use. Transfer read/write speed is great, media serving too, can access my media from my TV, PS3, Roku.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    More cost effective than Googe Drive.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Great option for PLEX servers and to backup pictures. Once you get used to the process it's as simple as using Google Drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had it long enough to know exactly how to use it but learning fast. Good purchase. 1080p video stuffers on playback using mid tear fiber optic plan. I don’t know if faster internet will fix the problem or not.

    I would recommend this to a friend
  • Cons mentioned:
    Security

    Rated 3 out of 5 stars

    Really wanted it to be the solution

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to love this thing, here were my issues. Low transfer rates for upload and downloads. Constantly felt like I was being hacked, my xfinity was always blocking access from unknown threats or something wild. And it just seemed clunky. I ended up with a different NAS system

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Easy set up, Fast data, & Great media streaming

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a 4 TB EX2 since March 2014 with great performance and results and excellent WD customer support. Ultra version exceeds the 2014 version in almost every aspect on my local network, and personal Cloud access on Samsung Android devices, as well as Samsung Smart TVs, Denon and Marantz devices on our local Neatgear Nighthawk 3200 network.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Does its job.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Occasionally you buy a drive that seems to malfunction sooner than expected, but so far I've had no problems with this one. It is quiet. It is recognized every time I access it. Having it automatically back-up the first drive to its own second drive is why I use it, and it does that well. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. Helps me keep my memories safe. Worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Unit Novice Setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This NAS is straight forward with ease of setup. Anyone can install this on their own WiFi network and/or internet connection. Great place to store photos, movies and documents to free up space on your other devices. It a personal cloud that you own. This one has two mirrored hard drives with data encryption.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external hard drive. I was able to set up a network storage system for my home. Storage is also available through the WD website. I haven’t fully explored all the apps but it’s been good so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Pretty good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty good product, but you expect that from WD. A slight problem mapping it from one machine but no problem from another. Not sure why. Overall though it has been stable and straight forward to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great to store data

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and great knowing that my photo's are saved on two separate hard drives so I have a back up incase one crashes. Love the fact I can upload photos from my camera to the drive no matter where I am.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Works as expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet operation and easy to setup. File transfers from my other drives was very quick.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Inconsistent performance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very unstable performance. When it works it's great. But when it doesn't it's a piece of junk on the table.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Cloud at Home

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this HDD for some time now and I'm very satisfied. No more spending on Cloud storage. All my devices are connected to this.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    NAS for home and office

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased two of these items, one for home and one for my office. Setup was not complicated. Both are on wired networks. No operational problems.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Works as expected. A bit noisy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. My old My Cloud drive (which was outdated) came with some really nice (free!) backup software that this one did not. But I'm using Windows Backup, so its good enough. Its a bit noisy, so keep that in mind

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Need external storage for all my wifes photos and videos.

    I would recommend this to a friend