Customer Ratings & Reviews

This NAS (Network Attached Storage) is easy to use and the software is up to date on both Mac and PC. This is one of the better purchases that I’ve had recently. You can use for TimeMachine and regular storage. You can also backup iPhone pictures. It’s great!

I have been searching around for a good device to replace the (4) external HDD that I had at my home. I bought the 4TB and it has provided me with plenty of space. Setup was really easy and including the installation of the app. I love how I can connect to my device anywhere and have access to all my files and they are secure.

Purchased this to replace an old unit. Works the same but with twice the storage area. 2 areas I would like to see added. 1, network access so you can just see it on your network and work with the drive. 2, totally dependent on WD for access, if their down, your down.

This external drive has ample storage and is extremely easy to use. Setup is a breeze and backups are completed automatically with a few clicks. Works seamlessly with Apple TIme Machine back up program. I would highly recommend using this for extra storage or for backing up all of your devices and precious memories!

First one that connects by LAN to network. Thought it was going to be like a NAS, but was a little different. Haven't used it too much yet. Don't like that it is based mainly on photos and videos and files. Can't just mass copy from folders on PC to this.

My Cloud Home 4TB Personal Cloud is excellent. Easy to set up and start using right away. Just took a few minutes and it was up and running. Plenty of space for videos and pics, freeing up much space on computer hard drive.

Good unit but slow on my network, could be my older cable provided modem. Uploading takes quite a while, of no use for Outlook pst files for access by multiple computers, access and download takes a long time to send and receive email. Good static storage solution, not so good for dynamic content.

The wd mccloud is just what I needed for backup-ups and storage. I have my laptop and wife's laptop backing up weekly. Plus I store all of our photos and misc documents. Runn8off a switch connected to a mesh router with no issues. Easy to setup and maintain.

Very straightforward installation. Connects directly to my ethernet router. Accessible to the PC's, macs and mobile devices that access my wifi network. Be sure to download the WD Discovery app for your computers or the My Cloud app for your mobile devices.

Having had the original WD My Cloud this product includes nice upgrades including easy setup, fast uploads and downloads along with good connectivity.

The software that comes with it does not work but after figuring out how to connect I was able to get my backups sent to it. Also it does not always log in & you have to do it manually. I expected more from WD.

Easy to set up. Easy to use. Easy to upload files to the drive. I first copied all my photos from my phone. This was the hardest part to accomplish as I could just select all photos, I had to individually select each one and choose them. This took a lot of time to set up and coordinate, but once the process started it was smooth sailing. The next, I backed up an external hard drive which was easy, as I plugged in the drive, opened the app on my phone, and just said "copy" and it tool care of it self. Finally, I copied my computer hard drive over to this personal cloud. It was easy and it was great to have something that I can quickly and easily backup photos and files.

I'm writing this pretty soon after purchase, but this isn't the first one I've used... I actually used a bigger version of one of these to help manage a few TBs of data for a print and digital publishing company I helped to manage. Basically, this is like having a 4 TB Google Drive acount, but the drive is at your house. If you decide to purchase one of these, install all of the WD software... the utilities are incredibly helpful, you just have to be proactive and install them. It maps onto your network easily, and will push data as fast as your router allows (6-ish gigs a second for most homer users).

This drive creates a home network that is user friendly for everyone. We were looking for a solution to save pictures an a easy way to organize. Mac computer photo software is not simplistic. This is very intuitive and making organizing fun. Only complication has been with some videos we uploaded they lost sound which is kind of big.

Works well, great place to save large files that are too big to email. Phone app only lets you save videos or photos. You need to use a desktop or laptop to copy other file types (pdf, doc, xls, etc.) to it. Once copied, they are visible on the mobile app and can be shared via the cloud.

Didn't really do what I wanted it to do, but always nice to have extra cloud storage for my designs. It's easy to use, and the plug and go feature is really handle. All in all, decent product and will use it.

Great storage device. Easy network hookup. I'm using this for backups and other storage across two computers and my phone. Connectivity is very easy and stable. I would highly recommend it as a home or small office storage device.

If you are looking for your Private Cloud with a good Price This was exactly I was looking for, beside the bad comments that you can found online, for my personal experience in overall works as is intended

Works well once you get it setup. Difficult to setup as there are zero instructions included. Had to call support for assistance and I am very techy. Does NOT work with Acronis True Image backup software that WDC supplies for free for their products. You can use the Windows file history backup software instead. I had to install WD discovery software and map a network drive in Windows to make it work. Purchased it because it has a much lower cost than the competition and am a previous owner of several MyCloud devices..

I purchased this to replace a WD My Cloud since support was discontinued on that device. Well a few months after purchasing this support ended for all WD software. Then all of my folders disappeared. This is a known issue as the WD forums proved. You have to clear all settings once a day and redo local access to gain local access again. Don't even try to map it as a folder. It will not be there in a few hours. Since WD discontinued it's software support you need 3rd party software to backup but it will only work once if your lucky then the folders will disappear again. I own a bunch of WD backups but this is by far the WORST and waste of my money and time. I am looking for something that works but this is nuts. WD Support is useless as they tell me to do the same thing over and over. I will never buy a WD device again. I lost all hope in them. 100% Junk.